National Car Rental reviews & complaints 1
View all 168 complaintsNational Car Rental - maintenance problems
As an Executive Elite member... I thought loyalty was something rewarded to customers... etc..
I have a problem with the TPMS and rim.. etc reported it... sat with my wife and kids for over 3.5 hours... and was promised by the manager that he would credit us back... and contact him.. etc. He has been avoiding me and my wife for over 60 days... trying to rectify the proble... etc. Is this how you really treat some of your most valued customers?
The complaint has been investigated and resolved to the customer's satisfaction.
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