Menu
Register
Write a review File a complaint
National Bank of Arizona Customer Service Phone, Email, Contacts

National Bank of Arizona
Reviews and Complaints

National Bank of Arizona's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.nbarizona.com

Learn how the rating is calculated

1.0 4 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

National Bank of Arizona Reviews 5

ComplaintsBoard
E
12:00 am EDT

National Bank of Arizona Terrible Customer Service Experience at ZB National Association

As a potential customer considering banking with ZB National Association, it's crucial to be aware of the concerning reviews regarding their customer service. One reviewer expressed extreme dissatisfaction, highlighting the lack of basic courtesy and professionalism from the bank's employees. The reviewer mentioned feeling ignored upon entering the building and receiving unhelpful service during transactions. Such experiences can be off-putting and raise questions about the overall customer care standards at ZB National Association. It's essential for prospective customers to weigh these negative experiences against their banking needs and expectations before making a decision.

Read full review of National Bank of Arizona
Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

National Bank of Arizona Poor Customer Service at National Bank of Arizona: A Review

National Bank of Arizona ain't the best place to go if you're looking for friendly customer service. The folks working there seem to be lacking in the people skills department. They don't even bother to say hello when you walk in the door, and they're not much better when they're helping you with your banking needs. It's like they don't even want to be there.

I went in to deposit a check the other day, and the teller barely even looked at me. She just took my check and started typing away on her computer. I felt like I was interrupting her day or something. And don't even get me started on the guy who helped me open my account. He acted like he was doing me a favor by letting me give him my money.

Honestly, I don't know why anyone would bank with National Bank of Arizona. There are plenty of other options out there with better customer service. If you're looking for a bank where the employees actually care about you, I'd suggest you look elsewhere.

Read full review of National Bank of Arizona
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

National Bank of Arizona National Bank of Arizona's Incompetence Cost Me Hundreds of Dollars

I had a really bad experience with National Bank of Arizona. I needed printed checks and they made me fill out a form for it. But guess what? They delivered the checks three times and each time they were printed incorrectly. I was so frustrated because each time they charged me for the checks and wouldn't accept responsibility for their mistake. I even spoke to the manager but they did nothing about it. In the end, I had to close my account because I couldn't deal with their incompetence anymore. It cost me a couple hundred dollars just to find out what a lousy company National Bank of Arizona is!

Read full review of National Bank of Arizona
Hide full review
  1. Pros
    1. Local Market Expertise
    2. Comprehensive Service Range
    3. Tailored Financial Solutions
    4. Strong Community Ties
    5. Advanced Digital Banking
  1. Cons
    1. Limited Geographic Reach
    2. Fewer High-Tech Features
    3. Less Competitive Interest Rates
    4. Narrower Product Range
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

National Bank of Arizona Disappointing Experience with National Bank of Arizona: Red Flagged Deposit and No Customer Support

I gotta say, I'm pretty disappointed with National Bank of Arizona. I mean, I only gave them one star because I had to. Here's the deal: I opened an account with them and deposited a check using their app. But then they red flagged it and now they won't give me my cash deposit back. It's been days and I'm still fighting for my money.

I spent three whole hours on the phone with three different managers from two different branches. They all said it was fraud. But get this: I've been getting checks from this client for over a year and I've never had an issue before. When I asked what the problem was, they said it was because the check had an Idaho address and he gave it to me in Arizona. Like, what kind of nonsense is that?

So, if you're a grandparent and you want to send your grandkids a check, don't do it if they bank with National Bank of Arizona. They won't let them cash it. And to make matters worse, no one could get a hold of the fraud department. All three managers tried and no one was answering.

I'm not giving up though. I'm going to keep fighting for my money. But once I get it back, I'm taking it elsewhere. National Bank of Arizona just isn't worth the hassle.

Read full review of National Bank of Arizona
Hide full review

National Bank of Arizona Complaints 1

ComplaintsBoard
A
8:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

National Bank of Arizona Terrible customer service

I only gave you a star because I had too.
I opened an account with this bank on one day and deposited a check that evening on their app and they red flagged and and yet here I am days later and they are refusing to give me my CASH deposit back. I spent 3 hours on the phone with 3 different managers at 2 different branches and they said it was fraud. I have gotten checks from this client of mine for over a year and now and never had an issue when I asked what was the problem they said fraud because the check has a Idaho address and he gave me it In Arizona. So grand parents don't send your grand kids checks if they bank here they will not be allowed to cash them. I will proceed further and keep fighting for my money. AND NO ONE and I mean NO ONE could get a hold of the fraud department at all. ALL 3 Managers tried and no one was answering. I will take my money else where when I get it back..

Read full review of National Bank of Arizona
Hide full review

Is National Bank of Arizona Legit?

National Bank of Arizona earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds National Bank of Arizona to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, National Bank of Arizona is known for their high standards and safety. If you're thinking about dealing with National Bank of Arizona, it's wise to check how they handle complaints.

We found clear and detailed contact information for National Bank of Arizona. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

National Bank of Arizona has claimed the domain name for nbarizona.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Nbarizona.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Nbarizona.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up National Bank of Arizona and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the nbarizona.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • We conducted a search on social media and found several negative reviews related to National Bank of Arizona. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About National Bank of Arizona

Screenshot National Bank of Arizona
National Bank of Arizona (NB|AZ) is a premier financial institution that has been serving the people of Arizona for over 35 years. The bank is committed to providing its customers with exceptional financial services, innovative solutions, and personalized attention to help them achieve their financial goals.

NB|AZ offers a wide range of banking products and services, including personal and business banking, wealth management, and commercial lending. The bank's personal banking services include checking and savings accounts, credit cards, loans, and online banking. Its business banking services include cash management, merchant services, and treasury management.

NB|AZ is dedicated to helping its customers achieve their financial goals by providing them with innovative solutions that are tailored to their unique needs. The bank's wealth management services include investment management, trust and estate planning, and retirement planning. Its commercial lending services include real estate financing, equipment financing, and lines of credit.

NB|AZ is committed to providing its customers with personalized attention and exceptional customer service. The bank's team of experienced professionals is dedicated to helping its customers achieve their financial goals by providing them with the guidance and support they need to make informed financial decisions.

Overall, National Bank of Arizona is a trusted financial institution that has been serving the people of Arizona for over 35 years. The bank's commitment to providing its customers with exceptional financial services, innovative solutions, and personalized attention has made it a leader in the banking industry.
How to file a complaint about National Bank of Arizona?

Here is the guide on how to file a complaint or review about National Bank of Arizona on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with National Bank of Arizona in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with the company.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint or review about National Bank of Arizona on ComplaintsBoard.com.

Overview of National Bank of Arizona complaint handling

National Bank of Arizona reviews first appeared on Complaints Board on Jun 15, 2023. The latest review Terrible Customer Service Experience at ZB National Association was posted on Mar 31, 2024. National Bank of Arizona has an average consumer rating of 1 stars from 5 reviews. National Bank of Arizona has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. National Bank of Arizona Contacts

  2. National Bank of Arizona phone numbers
    +1 (821) 700-0621
    +1 (821) 700-0621
    Click up if you have successfully reached National Bank of Arizona by calling +1 (821) 700-0621 phone number 0 0 users reported that they have successfully reached National Bank of Arizona by calling +1 (821) 700-0621 phone number Click down if you have unsuccessfully reached National Bank of Arizona by calling +1 (821) 700-0621 phone number 0 0 users reported that they have UNsuccessfully reached National Bank of Arizona by calling +1 (821) 700-0621 phone number
    +1 (800) 497-8168
    +1 (800) 497-8168
    Click up if you have successfully reached National Bank of Arizona by calling +1 (800) 497-8168 phone number 0 0 users reported that they have successfully reached National Bank of Arizona by calling +1 (800) 497-8168 phone number Click down if you have unsuccessfully reached National Bank of Arizona by calling +1 (800) 497-8168 phone number 0 0 users reported that they have UNsuccessfully reached National Bank of Arizona by calling +1 (800) 497-8168 phone number
    Customer Service
  3. National Bank of Arizona emails
  4. National Bank of Arizona address
    6001 N. 24th Street, Phoenix, Arizona, 85004, United States
  5. National Bank of Arizona social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 08, 2024
National Bank of Arizona Category
National Bank of Arizona is ranked 157 among 403 companies in the Banks category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.