Menu
For Business Write a review File a complaint
National Automotive Parts Association / NAPA Auto Parts Customer Service Phone, Email, Contacts

National Automotive Parts Association / NAPA Auto Parts
Reviews and Complaints

www.napaonline.com

Learn how the rating is calculated

2.0 10 Reviews 42 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

National Automotive Parts Association / NAPA Auto Parts Complaints 42

ComplaintsBoard
M
5:26 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I paid $36.75 plus tax for a set of disc brake pads for my 97 GMC Jimmy in 2000. Receipt number 138849. I took the brake pads back today to get warrentee replacements. I was treated like CRAP by the assistant manager of the store. I talked to the manager but he wouldn't take the time to inspect the brakes and said there was nothing he could do. I went to...

Read full review of National Automotive Parts Association / NAPA Auto Parts and 10 comments
ComplaintsBoard
G
7:09 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My wife went to Napa to get a break light switch for our truck. She ask the guy from the store if he could check and make sure it was the right part. So he looked under the break peddle and took the switch off the peddle and told her it was the right part. She ask him if everything was alright. He said just have your husband put it on and sold her the part...

Read full review of National Automotive Parts Association / NAPA Auto Parts and 1 comment

National Automotive Parts Association / NAPA Auto Parts Reviews 0

Looks like National Automotive Parts Association / NAPA Auto Parts has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent National Automotive Parts Association / NAPA Auto Parts, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About National Automotive Parts Association / NAPA Auto Parts

Screenshot National Automotive Parts Association / NAPA Auto Parts
NAPA Auto Parts is a well-known brand in the automotive industry serving professional mechanics, do-it-yourselfers, and commercial customers alike. NAPA's business model focuses on providing high-quality automotive replacement parts, tools, and equipment at competitive prices to meet the needs of their customers.

NAPA offers over 500,000 quality-tested parts across different categories such as brakes, suspension, steering, engines, transmission, and electrical systems to name a few. They take pride in the fact that their parts are backed by industry-leading warranties and are guaranteed to be of exceptional quality. In addition to their wide range of auto parts, NAPA also offers accessories including batteries, filters, oils, and fluids, that are designed to keep your vehicle running smoothly.

Their website, napaonline.com, is a one-stop-shop for everything automotive, offering a comprehensive selection of parts and accessories. It's user-friendly, with easy navigation and search functionality that enhances the shopping experience and makes it simple for customers to find the products they require. The platform offers detailed product descriptions, high-quality images and videos, compatibility charts, technical support, and more to help customers make informed purchasing decisions.

NAPA's commitment to customer satisfaction doesn't end with offering top-quality parts alone. They have built a strong reputation for excellent customer service and support. With a vast network of over 6,000 stores across the US, customers have easy access to the products and services they require, backed by knowledgeable support from NAPA experts.

Overall, NAPA Auto Parts is a reliable and trustworthy partner for anyone looking for automotive replacement parts, accessories, and maintenance products. They offer a vast selection of parts, a user-friendly website, and excellent customer service, making it easy for customers to keep their vehicles running smoothly and safely.

Overview of National Automotive Parts Association / NAPA Auto Parts complaint handling

National Automotive Parts Association / NAPA Auto Parts reviews first appeared on Complaints Board on Sep 16, 2008. The latest review Group 55 napa battery for 02 crv was posted on Jan 19, 2024. The latest complaint deceptive trade practice was resolved on Sep 22, 2013. National Automotive Parts Association / NAPA Auto Parts has an average consumer rating of 2 stars from 52 reviews. National Automotive Parts Association / NAPA Auto Parts has resolved 12 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.8
136 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. National Automotive Parts Association / NAPA Auto Parts Contacts

  2. National Automotive Parts Association / NAPA Auto Parts phone numbers
    +1 (800) 538-6272
    +1 (800) 538-6272
    Click up if you have successfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (800) 538-6272 phone number 0 0 users reported that they have successfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (800) 538-6272 phone number Click down if you have unsuccessfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (800) 538-6272 phone number 0 0 users reported that they have UNsuccessfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (800) 538-6272 phone number
    United States
    +1 (866) 438-6272
    +1 (866) 438-6272
    Click up if you have successfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (866) 438-6272 phone number 0 0 users reported that they have successfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (866) 438-6272 phone number Click down if you have unsuccessfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (866) 438-6272 phone number 0 0 users reported that they have UNsuccessfully reached National Automotive Parts Association / NAPA Auto Parts by calling +1 (866) 438-6272 phone number
    Canada
  3. National Automotive Parts Association / NAPA Auto Parts emails
  4. National Automotive Parts Association / NAPA Auto Parts address
    2999 Wildwood Pkwy, Atlanta, Georgia, 30339-8580, United States
  5. National Automotive Parts Association / NAPA Auto Parts social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all National Automotive Parts Association / NAPA Auto Parts contacts
National Automotive Parts Association / NAPA Auto Parts Category
National Automotive Parts Association / NAPA Auto Parts is ranked 16 among 493 companies in the Auto Parts and Repair Stores category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.