Namecheap’s earns a 1.1-star rating from 1 reviews and 23 complaints, showing that the majority of domain registrants and website owners are dissatisfied with services.
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rip off
A very disappointing experience I had with them.
I needed a domain, saw their ad and decided to order one.
Unfortunately, that was the only decision made by me, the other steps were made by them. I don't know why but they chose a different style domain for me and without asking my opinion just charged me for it. I never said YES. What kind of service is that? They just stole my money. I guess, even if they refund, it will take 30-45 business days. As usual.
protecting scammers
This hosting company is hosting logrhytmsrule.com, a notorious spammer and scammer, and concealing their identity. The spam appears to target gmail users in particular and the links are to bogus and phishing sites. Namecheap claims that they know nothing about this and, given the complaints that you can find with web searches, that seems unlikely, to say the least. They are, at best, conspiring with the scammers--and could actually be them, as far as that goes.
The complaint has been investigated and resolved to the customer’s satisfaction.
supports spammers
Namecheap.com is a domain registrar that supports spammers by allowing them to register with the company. Through its subsidiary, Whoisguard.com, Namecheap protects the identity of the spammers and will not release the spammers identity to the public. Both companies have been reported to ICANN, the FTC Spam Complaint Center, and the FBI.
No recuerdo mi usuario y contraseña de mi dominio
mi dominio es marketerosonline.Lat
mi nombre es nery daher macuapa
mi celular es [protected]
c.I. 6151042
no cuento con evidencias como fotos o recibos todo se encuentra en la cuenta de namecheap, nunca pense perder toda la informacion de esa cuenta
They protect Bitcoin Scammers and let the same scammers host the same websites with different extension.
https://en.firstmechinvt.com
https://us.fmib.online
http://efmibnonline.com
https://us.firstmib.com
https://us.firstmib.co
https://fmiblo.com
https://thefirstmerchant.com
https://firstmarsonbank.com
They closed my account without giving any information. It's crazy not to get a service I paid for, really namecheap is a company with the worst domain and communication service in the world
They also dont act promptly on DMCA notices or complaints.
Overview of Namecheap complaint handling
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Namecheap Contacts
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Namecheap emailssupport@namecheap.com100%Confidence score: 100%Support
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Namecheap address4600 East Washington Street, Suite 305, Phoenix, Arizona, 85034, United States
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Namecheap social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
Most discussed Namecheap complaints
Domain re registration without consent and deliberate obfuscation of cancellationRecent comments about Namecheap company
Unallowed domain names renewal




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