The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Nacel PropertiesBuilding Management

The Building could actually be a nice place... If It has the right management. as for right now i would like to warn you to STAY AWAY. The other evening I had realized that the Mail Room had been broken into. We have a So Called emergency Number for this Manager let's call her. I call It and leave a detailed message that the room had been broken into and to please confirm that she got the message. I received nothing. This being a FEDERAL OFFENCE I called the police. 10 minutes later the police arrive and we talk about the mail room, he asks "did you call the emergency number?" I told I did twice but got no answer. In which at this time the officer tries to call and also gets nothing. After sometime goes by he tries this EMERGENCY NUMBER again, as he is doing this the manager come waltzing in with a smile cleaned wiped off her face as she tried to avoid the officer and myself. The officer tells her what is going on. She then says "well you supposed to cal emergency number then report it." so the officer called it and got her phone. I nearly died. She stated that you only call her when there is "leaky pipe or fire". The officer looked at her the same way I did and said if there is a fire you call the fire dept, She says "no you call me first then I decide if fire dept is called" Well we called the emergency line and got no answer. She got really mad and said i have life to i cant be sitting waiting around for someone to call all the time. This whole time I am getting nothing but dirty looks. There is a lot more to the story but in the end she scurried like a rat into the elevator. The same night my vehicle was broken into.. For the 6th time. Please don't move here we have not even been here a year and we are looking for a way out. HORRIBLE PLACE TO LIVE

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