MyLife
reviews and complaints

Ypou do not have any right in posting our personal info and that of our families...You have profiles of dead people and false information on my profile ...I have asked them to delte my profile and they said they did but they did not ./.I jhate my life .Com ...You cannot even get through to a person, and their damn robots are so rude when you do call in ,.,,,they just tell us to email them and i have with no resolution...Shame on my life.Com ...They are a bunch of lazy crooks liars and scammers

I paid id for a "one-time" check on a debtor but when checking my card, I found that MyLife had also charged me another $155.40 for an annual ($12.95x12 months) subscription which I DID NOT request! I am trying to get a refund as I did not agree to this charge and do not need this service.

When I called the toll-free number, it simply referred me to email "customer service". I have emailed MyLife, and they have not responded. Please I am asking for a full refund of $155.40 back to my card and cancellation of this service/ membership.

It's been 6 days now that I opt out and asked for a refund my money was taken off my card over 200$ I'm a single grandma with custody of my grands woo needs this money why would anyone pay that much money l just needed it refunded you can't talk to a human no phone listed the email says they will get with you in 24 to 48 hours yeah right they haven't

I requested a one time search for 9.95. (No subscription) And the search came up nothing, However when I checked my bank account a few days later they charged me 9.95. Which I agreed upon then 2 more charges that I did not agree upon. One for 179.40 and another 155.40. all 3 charges were on the same day! I have been emailing the customer support every day with no response

Paid for a "one-time" check on a debtor but when checking my bank records found that MyLife had also charged me another $155.40 for an annual($12.95x12 months) subscription which I DID NOT request! Still trying to get a refund.
When I called the toll-free number it simply referred me to email "customer service". I have emailed MyLife and they have not responded.
Category: Transfer
Online Description: Mylife * Mc My Id Bg S
Statement Description: DBT CRD 1050 02/15/23 DJAT8TQJ MYLIFE * MC MY ID BG S [protected] CA C#2617
Date: 2/17/2023
Type: Debit

I, Thomas P. Hobart, purchased an initial report request for myself from My Life for a charge of $9.95. At no time did I select a full year membership. I recently received a notification from my financial institution of a possible unauthorized charge of $84.00. When I inquired with my institution, they advised me that it was My Life. Repeated e mails to My Life to address this issue have gone unanswered.

I was charged $155.40 while trying to delete my profile account with MyLife. The site said “click here” and the next thing I knew, I was charged money. Then, I tried to call the number they provided to contact them and got a voicemail message stating I need to email the company. I emailed them over two weeks ago demanding a credit back on my credit card and have heard NOTHING! I want my $155.40 back!

On 01/16/2023 I saw an email in my inbox regarding new critical information on mylife.com profile. Seeing that I panic and login. Of course I can't see anything without payment which is just not ethical in my opinion. I think if you have personal info on your site that is incorrect I need to have it removed otherwise it's slander. But I mistakenly decided to pay the one time charge of $9.95 to access my report. Paid that then immediately was also charged $155.40 which I did not ever authorize. I never clicked on anything approving another charge. I have emailed this company at the email address they posted to contact with issues. I have emailed 4 times now and have not heard anything back.

I am livid to say the least. As a single mother of 2 I can't afford $155.40 charge especially for something I never approved nor initiated. I have begged for assistance with no response.

To other mylife users, do not give them your card number. This has been a nightmare and is just taking time from my family and job chasing my money that was stolen from me. Please help me.

I placed a one-time charged on mylife and got charged 3 times for 2 annual fees which I not authorize. They do not answer their phone number so I have to resort to email and cancel my credit card in the meantime! Also for that one time fee I did one search and probably got incorrect info on top of that! When I tried to do a second search, they wanted more money, even though my fee was for one month's services! Who are these people? I did all of this today - 01.12/2023. at 09/12 am.

I conducted what I thought was a "free" online background search on www.mylife.com. After I conducted my search and logged off. I received an email identifying that my debit card was charged $155.40 ($12.95 x 12) for an annual membership subscription. After reading the email I attempted to contact the phone number provided [protected]) and an automated message directed me to respond by email to [protected]@www.mylife.com. I did not authorize this charge and no one has attempted to contact me regarding this issue. I could see charging a minimal fee for a background search although no one that I am aware of would want an annual subscription unless they were a business or related to law enforcement.

I purchased one background check for $9, and I got charged $44 then $59. I didn't get the research I wanted, instead I got my own information. I can't get a refund! This is crazy, this company is wrong.

The information about myself was wrong too. The background check is not comprehensive, there are only addresses and phone numbers in there.

Stay away, they are scammers

I am a researcher and signed up for the $1.99 service of looking at my own record. They immediately added a second charge, which I didn't authorize, of $44.85 for a subscription. I called within minutes of seeing the charge was told the subscription was cancelled. Seven days letter, I stll haven't received a refund. When I call back, after much back-and-forth, that they can only refund me $34.90 since I had used the site. Yes, I used the site to get the phone number to call to cancel and to follow up. The representative said that they cancelled the account which meant I wouldn't be charged an additional $44.85 in 3 months when the next payment was due.

I have requested my account to be closed many times over the last year. also requested them to stop sending me e-mails warning of negative or criminal activities in reference to my name. Their tactics are bordering illegal in that they make false statements to entice me to spend money with them

Most frustrating is their refusal to remove my name from their system and close my account. If they warn me that my so called profile is negative, then what assurance is there that they are not falsely informing others?

Report states about cities where I have lived, it lists Brooklyn, NY. I have never lived in Brooklyn, NY and lists Mary Moseley has having lived there and also with fines. Again, I, Mary Rickman Moseley, have never lived in Brooklyn, NY.

Another ONLINE grifter site. I claimed a friends profle and I was alway getting these MAJOR drama email from them claiming some information--regarding me0 out there was bad.

Later I created a fake profile and now I getting email that want me to protect my reputation---by paying for something. No worried, dash ripstein does not care. LOL

I don't have an account with mylife.com but have noticed that I get emails from this company frequently. Today I received an email which stated that my information had be updated and to review. When I clicked on the link, I was made to wait through a series of searches, i.e.: criminal, lawsuits, etc. I saw that people had accessed and searched my information recently but could not see who. I also could not review the updated information as directed in the received email. I cannot confirm or deny that the information on the website about me is even true. It states to contact customer service to update false information but I could not get through to customer service at all. Is it possible to review the information on this site? I have some very crazy family members who have spread rumors about me, stolen my identity and wreaked overall havoc on my life as a result. If these people are continuing their tyrade, I need to know. Bottom line is that I should have the ability to see the information this company is making public on their website to verify it for authenticity. I don't think I should have to pay for that!

STAY AWAY FROM MYLIFE!

data is incomplete, outdated, and incorrect

additional charges will be placed on your card

I signed up on 10 APR 22 and next day I had an extra $60 place on my account

RUN AWAY - YOU HAVE BEEN WARNED

Indio NWA

Such a scam. Do not fall for the misleading information. I regret ever finding this website. Avoid, again avoid!

I have tried to cancel my subscription. I went online and tried to cancel. It went into a loop. I called the 800 number it went into a loop. Crooks.

My grandfather recently passed away and saved people in the process. When I went to look at the news articles about him, I was surprised to find MyLife had the correct address, birth date, and age of my grandfather but said there were outstanding and graphic things in his background. I am unable to see what the problem was without paying, but I am complaining because this scam of a company (which also says he was female which is very inaccurate)is defaming the name of my dead grandfather. I don't want other people to see the vague (free) or even paid-for inaccuracies which paint this man who was loved by nearly everyone that knew him as some horrible villain.