MyLife’s earns a 2.0-star rating from 338 reviews, showing that the majority of users are somewhat dissatisfied with service.
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Ripped off as soon as I looked at it not once but charged 2 times
I was curious looked for the free trial... Did not want this because most isnt me and im terminally ill so who cares who I am. But they charged me 2 times in one day
Must need a class action suit... These people are not honorable and by law you can make anyone take off your personal info.. Now I cant pay my utility bills... The federal trade commission says this is a scam
Hi Im writing you again so being curious i looked for the free day or 2 or week as most do but as i was quickly looking at it I realized this isnt me or most of it and at 69 yrs old living my last days who the hell cares anyway so i would not give my permission for 155 dollars as it is my electric money and utilities but for some reason they hit not once but 2 times for a kid who has no idea or has a PC so why charge him and he doesnt even know this happened... I'm a terminally ill 69 yr old woman with social security as an income and you stole it ! i shall be putting this everywhere I can I'll be talking to AARP, My local news, facebook everyday and publicly. Everyone needs to know what you are doing is illegal ... I want my money back I'll go the church for help and they have a tv station... i cost you 310.00 100 ties over
on 1/17/2024 i have asked you many times for my money back
Awaiting
Alice Cyrus
Cannot get a human
My account expired and cannot speak to an agent and only get a recorded computer message about email. I have sent 4 emails under 12 hours about my account and to see if any deals. I am not getting any response with anything. Now I am point I want my money back since I cannot get access to what I need without paying yet again for the same service I had before at one price. This is the worse company to get help, has become a rip off.
Recommendation: stay away from this website to find anything you have to pay for each thing quarterly or extreme high prices to now.
I was told when my membership would expire to call back and they would get me the same deal. Well, it expired no phone numbers work, cannot speak to human. Then I paid $1 to find out one thing and gave me nothing, rip off number 1. Decided to try to go to the next one $59.85 for 3 months yet again want more money to get into premium service. Now this is beyond a rip off loose a dollar then pay $59.85 and that is just basic for 3 months you cannot do anything with that. Then if you want premium service there is another charge for premium services. Then when I go looking for what I needed I got told I need I do not have premium and different prices depending on how long you want it. This is a total scam now. Use to be 1 price for everything and now they broke it all down to rip you off even more. No human reply email or even a call back as well.
Have to pay $59.85 for 3 months and do not even get premium included. Oh they say they will let you know when they have deals and other things, well never got 1 emails with anthing. Sent several emails already and still cannot get to speak to a human about deals or just refund me my money already. But they gor now 4 emails from me within 12 hours and no call back or even email. This compny use to be good now it has become greedy and ignorant to the customers.
MyLife Complaints 336
internet site
I googled my name out of curiosity and they have put all my private information on this site! Including my birthday! I need them to remove this immediately. I did not give permission for them to put everything from my address, other names used, DOB, pictures and so much more information I do not want all over the internet. They have information about my relatives and their locations. They have put places that I've lived, my age, my jobs. This should be illegal to do this and not sure what purpose it serves to expose someone in this way. They did not obtain my permission and anyone could use this information to pretend they are me and scam people or apply for credit or make contact with people that I know pretending to be me.
Desired outcome: They need to remove my information off the internet.
Confidential Information Hidden: This section contains confidential information visible to verified MyLife representatives only. If you are affiliated with MyLife, please claim your business to access these details.
MyLife.com
I was charged twice via PayPal on April 2, 2024. One charge was 24.95; the other 155.40. As soon as I saw the charges, I tried to contact MyLife.com, but have not been able to reach them. The phone numbers [protected] and [protected]) have a recording that says send an email. I have sent an email every day for 7 days. The only reply is an automated response that says they will answer in 24-48 hours. That was 3 days ago. I faxed them. I sent a certified letter. There are instructions online about how to get a refund through their website but those must be old instructions, because the links they speak of do not exist. It should be illegal to take money from people, but there is no way to contact them.
Claimed loss: $180.35
Desired outcome: Refund of $180.35.
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Trying to cancel
I signed up for this service and found that it doesn’t meet my needs called the number on the website it stated to send Email which I did a few times I then contacted PayPal to stop auto payment they sent contact to MyLife this all started on 3/27/24 to this date 4/3/24 no one has contacted me or PayPal statement on website states cancel anytime it looks like they do not allow phone calls this way they can hold on and not issue a refund
Claimed loss: $155.
Desired outcome: Cancellation and refund
Confidential Information Hidden: This section contains confidential information visible to verified MyLife representatives only. If you are affiliated with MyLife, please claim your business to access these details.
Is MyLife Legit?
MyLife earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for MyLife. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
MyLife has claimed the domain name for mylife.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Mylife.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up MyLife and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with MyLife's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 25% of 2 complaints were resolved.
- There was some difficulty in evaluating or examining the information or data present on the mylife.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- We conducted a search on social media and found several negative reviews related to MyLife. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Background check
Gave me the wrong information, gave me my son's info instead of mine I can't give you any more info because I don't remember when I used them. All I know is they gave me the wrong info and they won't refund the fee and cancel the info they have on me from their website and they keep sending me endless emails! My email is [protected]@gmail.com Jeffrey D McKenney. Ag3 66 Newark, Delaware my son is junior and is 29 years old
Claimed loss: I forget what I paid
Desired outcome: To be reimbursed and to have them stop sending me endless e-mails
Confidential Information Hidden: This section contains confidential information visible to verified MyLife representatives only. If you are affiliated with MyLife, please claim your business to access these details.
Fraudulent subscription charged to my bank
This morning while checking my bank account I discovered a charge of $155.40 to MyLife which I did not request OR authorize. It's impossible to reach them by telephone and I have submitted an email but have also notified my bank that the charge is not authorized! I'm a senior citizen living on a fixed income and this is highly disturbing to say nothing of a huge impact on my budget.
Claimed loss: $155.40
Desired outcome: Full refund and cancellation of the account
Confidential Information Hidden: This section contains confidential information visible to verified MyLife representatives only. If you are affiliated with MyLife, please claim your business to access these details.
Billing
1on december 21there was a $155.40 withdrawal from my bank account that was not authorized. The bank statement says the withdrawal was a point of sale w/d mylife*vi ppl bgs 310-5713144caus
I request a refund as it was not authorized for that amount and it needs to be done asap.
Sincerely,
Janet e d'imperio
[protected]
9401 e 64th st apt d
Tulsa, oklahoma 74133
Claimed loss: $155.40
Desired outcome: REPAYMENT
Confidential Information Hidden: This section contains confidential information visible to verified MyLife representatives only. If you are affiliated with MyLife, please claim your business to access these details.
I want my money back that you stolen from me
On December 11 I was on the website of my life I purchased a dollar for the item just for a background check nothing more I when I purchase the The cheapest one was a dollar they only background checks because the memberships were too too much expensive so when I purchased my item I had issues that I couldn’t see my background they couldn’t load it up they...
Read full review of MyLife and 1 commentMembership
I went on the website because it said that a new legal issue had been posted. I went on the website and had to sign up for some kind of subscription to see the info. I believe I signed up for 7 days and it was around $2. I woke up with a charge around $156. They cancelled my membership but will not refund the money. I emailed customer service and customer relations several times and nothing.
Desired outcome: Refund back to my account
My Life site
Hello. MY name is Machelle Cole, I recently found out all my info was on this site. How is that possible when I NEVER signed up for anything with you guys! The fact that I have to pay you to remove that personal information is ridiculous! There are people on there listed as my family and they are not related to me or anyone in my family and so many other things not correct. Why do I have to pay for something I DID NOT SIGN UP FOR! Please contact me at [protected]@gmail.com
Desired outcome: I would like this removed, Please.
Unauthorized subscription fee in the amount of $155.40
Somehow, Mylife.com, got a hold of my card information, and charged me in the amount of $155.40 for a yearly subscription, which I did not sign up for. I have tried to email the company repeatedly, in which the first five emails, they didn't even respond. Then, after several attempts of requesting that they cancel my subscription, and refund the money charged to my card, they said that the account had been cancelled, however did not address the issue of me receiving a refund.
Claimed loss: $155.40
Desired outcome: refund of the full amount charged
My life subscription
On 11/2/23, I was trying to get the one time, one dollar, check on an individual. Somehow it never went through but I got a $155 charge on my credit card for a subscription instead. The charge was immediate because my gut told me to check my card, sure enough there was one there. I emailed it was an error. Got an email back saying it was deleted but nothing about the return of the $155. Emailed twice since, nothing.
Have called 3 phone numbers. One of which was given to me to ask question about my new service. None of them work. You can not get a person. I will lawyer up if necessary. Their service sucks.
Claimed loss: $155.00
Desired outcome: Return $155 as fast as they took it.
online product
My intention was to do a $1 search last Wed/Thur not sure the dates. I did that successfully. Unintentionally another service came up for $95.40, which I did not intend nor do I think I hit a complete button for whatever this was. Contacted by email because no phone is available to speak to a customer service rep, did not hear back at all. I am not happy. I need a response and credited.
Claimed loss: $95.40
Desired outcome: A refund make sure this is closed. Thank you.
My bill
I was charged 95.40 & 179.40. I tried to do business with my life I just wanted to get the 14.95 for one year. I want a refund I was charged on 10/0923 at 11:30 pm.I did not ask for The premium account, I selected 14.95 for a year. At 14.95 a month. I did not want are do I need a premium account. I just want a refund for the 95.40 $. Thank You Michael Everhart
Desired outcome: Refund my money
$1 people lookup fraud
I gave my debit card to Mylife to pay $1 for one person lookup. My bank notified me of a fraudulent charge of $95.40 from MyLife for a subscription. This was never authorized and I immediately emailed Mylife customer support to immediately cancel the subscription and issue a credit to my account. I did not receive any acknowledgement of their receipt of the email or any action to reverse this fraudulent charge. MyLife customer support doesn't have a phone number (even though they list one). Perhaps because fraud is a normal business practice. Avoid MyLife services.
Desired outcome: Cancel the fraudulent charge of $95.40 and credit my credit card
Bait and switch product. I just wanted to look up my name. For one month which was $15.
On September 11th of 2000 and 23 I purchased a one time lookup for my own name. On the website it asked if I wanted to have a membership for a year for $15 and some change a month. It said you can cancel anytime. I clicked on it. I was going to be charged $15 and some change a month. I looked up a few names. Then it has an area where it should friends and...
Read full review of MyLifeA payment that I didn’t ask for, they charged my phone er 179.00 when it was only suppose to be 9.99,
Hi my name is Terry Wicker, I saw your mylife online and tried to use it, the cost was less than 10.00 but they charged me 179.00 to my personal account. I want this to be cut off ASAP and refund my money to my account. I need someone to contact me as soon as possible. At [protected]. This has caused me an overdraft in my account. My bank is named Riverbank in Baton Rouge Louisiana. Please call me as soon as possible.
Desired outcome: Stop the transaction
Credit Card Scam
Today, 08/30/2023:
MyLife is an absolute scam. I wanted a one-day subscription for about $10, and I was charged that plus $155 for a subscription I did not want. Another charge just rolled in. There is no way to contact Customer Service except for email. Who knows when or if they will respond. The site sets up "traps," as you navigate to charge much more than what you're interested in. Horrible ratings everywhere. How can they legally continue to do business?
Desired outcome: Refund.
Subscription charge
My life charged me $155.40 on 8.13.23 and then immediately tried to charge $174.40. I immediately contacted them through all phone numbers to cancel the membership and request a refund all to be met by prerecorded messages to email customer support which I did. I have emailed Mylife over 5 time. The response is that they canceled my subscription. The problems are that you will not answer my question regarding my $155.40 refund and you tried to charge my card $174.40 IMMEDIATELY after charging me $155.40.
Desired outcome: Immediate Refund of $155.40
Exact same experience here.
Libelous inaccurate information about me
There is an anonymous post about me that is made-up and libelous. Accuses me of having sex with my secretary and implying that that led to $300,000 of embezzlement. That harms me because it is a total fabrication. the second review is by a former patient, which I do not mind leaving up.
I never asked to be listed on this site and as I understand it, to remedy this libel, you will extort me for the price of some kind of premium service. Is that your business model?
Desired outcome: Have the 2017 anonymous post removed.
being charge for somethin I didnot order.
Received Email Sunday June 25, 2023 saying thank you for order. I did not order this nad I contacted bank cancelling my debit card June 28, 2023. The bank reverse charges then they recharge my card which I had cancelled again. I do not want this service ands wish they would cancelled any further charges and they turned aroud and charged my cancelled card again.
Desired outcome: please refund and and apology for their shady business practices!
About MyLife
To access this information, users can simply type in the person's name or other relevant information and click the search button. The website uses advanced algorithms in the background to retrieve relevant information from various sources on the web. This information is then compiled into a report that is easy to follow and understand.
One of the standout features of Mylife.com is the ability to create a personal page where users can manage their online presence. Users can add photos, work history, education, and other details about themselves. This page serves as a central hub where people can find information about a person and also serves as an online resume.
Moreover, Mylife.com has an advanced search function that allows users to search for people based on specific criteria. Users can search for people based on age, gender, location, occupation, and more. Additionally, the platform also allows users to search for businesses and places, making it easy to find important information about a company or location.
Overall, Mylife.com is a useful platform for people who want to manage their online presence and stay informed about people, businesses, and places. The platform is easy to use, and the information provided is accurate and up-to-date, making it an excellent resource for individuals, researchers, and businesses.
Overview of MyLife complaint handling
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MyLife Contacts
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MyLife phone numbers+1 (888) 704-1900+1 (888) 704-1900Click up if you have successfully reached MyLife by calling +1 (888) 704-1900 phone number 0 0 users reported that they have successfully reached MyLife by calling +1 (888) 704-1900 phone number Click down if you have unsuccessfully reached MyLife by calling +1 (888) 704-1900 phone number 0 0 users reported that they have UNsuccessfully reached MyLife by calling +1 (888) 704-1900 phone number+1 (310) 571-3144+1 (310) 571-3144Click up if you have successfully reached MyLife by calling +1 (310) 571-3144 phone number 0 0 users reported that they have successfully reached MyLife by calling +1 (310) 571-3144 phone number Click down if you have unsuccessfully reached MyLife by calling +1 (310) 571-3144 phone number 3 3 users reported that they have UNsuccessfully reached MyLife by calling +1 (310) 571-3144 phone number+1 (888) 704-1900+1 (888) 704-1900Click up if you have successfully reached MyLife by calling +1 (888) 704-1900 phone number 0 0 users reported that they have successfully reached MyLife by calling +1 (888) 704-1900 phone number Click down if you have unsuccessfully reached MyLife by calling +1 (888) 704-1900 phone number 0 0 users reported that they have UNsuccessfully reached MyLife by calling +1 (888) 704-1900 phone numberCEO
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MyLife emailscustomerrelations@mylife.com100%Confidence score: 100%Supportsupport@mylife.com92%Confidence score: 92%supportpress@mylife.com90%Confidence score: 90%Communication
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MyLife address907 Westwood Blvd, № 359, Los Angeles, North Dakota, 90024, United States
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MyLife social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 09, 2024
Most discussed complaints
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I want my money back that you stolen from meOur Commitment
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