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Complaints & Reviews

username & passward

A year ago I wanted to find someone so I signed up on mylife. Well I found who I was looking for & then a few week's ago, a message in my inbox kept popping up that someone was searching for me. So I came back on & put in my username & password that I thought was used before. It wouldn't take any password I used. So I ask them to send me my forgotten password. I guess they couldn't find it, so they sent a new one to me. I tried using the new one & it still wouldn't work. I am so sick of the run around. Very pour site & CS. If I could login I would change my Usern. & passw. The person who was suppose to be searching for me was much younger then me, so I doubt if it was anyone that really knew me. If it was, he might have remembered me off a dating site, so I would care anyway. Yevonne

  • De
    Destrey Feb 16, 2011

    I forgot to add. I'm so discussed with the web site, Mylife that I will go with another search Co. There are many search Co's out there & a list a mi long on the web search. I even found several free search Co's but will ask for a couple of dollars to find a email or add.ect. So if Mylife doesn't change their ways, there won't be anyone going on their sit for any reason. Nothing works that your working on, on that site. It is so stupid & a bunch of nonsense. No since in being that frustrated, It's not worth it. Yevonne

    0 Votes

Personal

I have never logged on any of my personal information on to this site. I logged my name in google and this site popped up as I have listed my personal information on mylife??? I have never even seen this site until today. Please delete all my information from this site. I haven't reviewed it because it says I must enter the password. How can I enter a password for a site I have no idea existed. Please delete my name, and anything entered here in my name please!

unauthorized release of personel information

I was alerted by a family member that MyLife.com had my personel information on their website. I googled myself and sure enough there it was. My name, age, and the
town I live in. I never went to MyLife.com for anything or any search site. This is what
really gets me, this website is soliciting to people that they will tell them everything about me. For a fee no doubt, they will release my address, marital status, it goes on and on.
I could barely breathe after I read it. How can this be. I am careful with releasing any
information on the internet. I feel violated. I wrote them and told them to delete the infor they released without permission. The website says it takes a week. We'll see. If anyone knows a way to get these people to stop, or the agency to formally complain to
I would be grateful. I urge people to google themselves, if you put your name in parentheses it narrows the search. Hope you don't fid what I did. victoria47

street names and family names

I was curious and submitted my name. When it opened a Federal offender had tried to access my account by putting in his bio info. What scares me is the city where I live and my family info is displayed. He has threatened my daughter's life and her married name is listed on my information. I had my name taken off but it is too late to stop him from seeing my daughter's info and what city she lives in. I'm scared to death now!!! I called the prison he is in and they told me the offenders can use email???? It was set up from a gmail account.

  • Nu
    Nunyabiznez Apr 26, 2011

    Mylife.com advertising is completely FALSE! They say "Find out WHO is searching you for FREE" There is nothing free about finding out who is searching your name. If you click the link to see that info, you get taken to a payment info page. You have to pay for that info. The online dating sites work the same way. They never show you who is searching for you for free. The word "free" gets thrown in there to make people curious. You will find out quickly, all those sites want is your money. They really should take those ads off TV or change the wording so it isn't a complete lie.

    0 Votes

bait and switch

This company is using a blatant bait and switch to grab your money! ALL advertisements say that you can view who's searching for you for FREE, but when you get to the site it makes you sign up and pay a fee. What happens is that a screen pops up with your prospective searches and it is blurred out so you cannot distinguish who or what is there. This is just a static image and has nothing to do with anyone that "MAY" have searched for you. You cannot proceed until you've paid.
Amazingly enough once you've paid there probably won't be ANYTHING there, but hey they got your money.
This is very questionable business practices and one of the oldest scams in the book! SHAME!! SHAME!! SHAME!! You have been warned!

  • An
    Annelise Jan 28, 2011

    I concur! I called MyLife after they billed my account for the so-called "free" trial and they refunded my money, no questions asked. I strongly urge anyone to call them at 1-888-704-1900 between the hours of 6am - 9pm Monday - Friday, Pacific Time; 6am - 6pm Saturday and Sunday, PT and request a refund, they will provide you with a confirmation number. Lesson learned: Nothing is ever FREE.

    0 Votes

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mispresentation

After receiving multiple emails on a daily basis from these guys, I gave in and signed up for 3-month 'trial membership' using PayPal. After attempting to log on their site later that day was told I was not a subscriber. Did some more investigation and believing it to be a scam, I sent an email using the link provided (which turned out to [protected]@reunion.com rather than MyLife) requesting refund, cancellation of further charges, removal of my name and personal information from their site and that I be deleted from there email list. It's been 2 weeks with no repay from them and am still getting emails daily. Went to PayPal and cancelled recurring charges for this company and filed a complaint to get refund of the 3-month trial membership fee, then went to their web site and deleted my profile with them. Not sure where they got my info but would guess with their affiliation with Reunion.com that it came from ClassMates. I'll be going to those to sites next to delete myself there. If you paid using PayPal you can check the list of recurring payments you've authorized and cancel any you don't want.

  • Gr
    Gregr Jan 28, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I wonder... does this mylife.com provide any actual services? Does anybody use this site for anything that they find is worth paying for?

    0 Votes

credit card ripoff

I tried to use this site to locate a friend whoes name they had, but of coure I couldn't without paying a fee. I chose one month for $12.95 and went through the process of giving all my cerdit card info. After two weeks of not getting any reply from this friend, I decided to cancel the account ant to my horror they had charged my credit card with over $150. They never gave any info that they would charge my card that amount, I gald I didn't just forget about this site and let them get away this. The site is a total ripoff.

garbage mail

stop sending this crap to my email immediately or i will notify a states attorney and anyone else to put a stop to it.i amnot interested in what you have to offer or what anyone has to say.i dont care if anyone is looking for me in any way shape or form.this mail is nothing but garbage and dont have time for this crap.i have better things to do with my time then waste it in front of a damn computer.i want this crap to stop or i will file a lawsiut with states attorney office.i hope u understand what im getting at

  • Ek
    eksnow Dec 14, 2010

    I want you to understand that this is not a customer service department for any business, and quite probably no one from MyLife.com will see your complaint. I don't understand why you think they will read this, when this website obviously has no affiliation with that one. Also, I'd like to point out that capitalization and properly spacing words from periods helps in making things readable.

    0 Votes
  • Jo
    johnmorrison Feb 13, 2011

    i really dont give a ### what anyone thinks.i want this ### email to stop

    0 Votes

$30 +$60 + $19.95=$109.95 loss

Consumers beware!!! Unbelievable deception β€” because of one crooked company I now have 90$ n. S. F. On my bank account-im 63yrs. Old & on a fixed income-I cannot afford this kind of lose-I was misled to think if I did a survey I would recieve a free debit card of 250$ or even up to 1000$-all I had to do was particapate in a survey-now everyone has my name&email its just terrible-I pray complaints board can help me-$19.95 charge from one company & $90 nsf a total of109.95 this scam has cost me-please help me complaints board to recover this $-elderly & on a fixed income I need help

  • Hj
    H. Jimmy Reid Jan 26, 2011
    This comment was posted by
    a verified customer
    Verified customer

    This promotion popped up on my yahoo E mail site. It distinctly said $11.95 per year. later that evening (1/24/211) I noticed $143.40 debited against my account.
    I sent an E mail to them immediately requesting that the transaction be cancelled which to date I have not received a reply. on reading complaints on this site; it appears
    that My life is misleading and scamming people out of thier money by charging you for service you are not even sure you will receive. I want the service cancelled and my money returned to my account.
    Worthy of note I am unable to find or bring up the Initial site that popped up on my screen

    0 Votes
  • Jo
    joycehoward Apr 18, 2011

    I paid for a month of service and have not been able to get back on my life.com. I called and talked to someone and they said that they woule e-mail the information and they have not done either. I would like to have my full refund back. I used my debit card. Please help i and on a fixed income. Thank you Joyce [email protected]

    0 Votes

won't let me access my account

I am a member of MyLife. I just renewed my account on Nov. 5, of this year with my credit card. My card was charged $65.84 for the amount of time I selected .The transaction number for this is
75309560309284192605310. It has been deducted which shows I should get to view profiled search for classmate I and singles. and yet when I try to get on it the ad shows about becoming to a new member. I would appreciate your help. I have messages that I cant get too.and read Sincerely, Carol Brixey

  • Ra
    Rafael26 Feb 23, 2011

    MyLife offers 2 different types of subscriptions, Quick Match Singles and People Search. Sounds to me like your not logging into your account correctly. You are able to select a Password Reset, or by calling into Customer Care. There is no such thing as Classmates on the MyLife website. On MyLife, you are able to add information about yourself, companies you have worked for, your education, even a picture, by doing this, you are creating a complete profile rather then have just a name on the site. MyLife is a people search website, unlimited searches to obtain an address or telephone number. The Quick Match portion has a different subscription, used for locating singles in your area.

    0 Votes

fraudulent charge

On November 5, 2010 I received an email saying I had Premium Membership in the Mylife reunion dating site. The charge appeared on November 6, 2010 in the amount of $24.95. I have tried several times to see who is looking for me and they always suggest I become a premium member. This is very upsetting. I notice in the other complaint the amount charges is different. The amount of $24.95 does not show up in any of there advertisement cost charts.

  • Sa
    SAB1943 Jan 02, 2011

    I was charged twice for a one month trial membership. Called MYLIFE Reunion Dating and they explained that there are two sections to join (not apparent on the website) and so two charges are made. They said they'd remove the charges in 7 to 10 days.

    0 Votes
  • Jo
    Jo Ann Keville Jan 04, 2011

    I am having the same problem but how do I contact them to have these charges removed, I have tried to cancel with them but they keep billing me, Can anyone out there help me with this. When I click on mylife it takes me to singlesnet, I am confused,

    0 Votes
  • La
    LARGION NAJERA Mar 02, 2011

    COMPLAINT AGAINST '"MY LIFE REUNION-DATING" FRAUDULENT CHARGE ON MY CHECKING ACCOUNT: On December 28, I was billed twice for an alleged subscription against my DEBIT CARD, DATED 12/26/10, IN THE AMOUNT OF $119.40 AND $143.40.For your information, I never ordered any subscription and yet they billed me without my authority. I never had any previous dealings with them, past and present.How they were able to obtain my DEBIT CARD NUMBER is beyond me.IT APPEARS THAT THIS IS A "BIG CREDIT/DEBIT CARD SCAM" BEING PERPETRATED BY "MY LIFE .REUNION-DATING". from LARGION NAJERA

    0 Votes

invasion of privacy

search.mylife.com uses heavy handed promotion tactics by taking access of email and Facebook accounts. search.mylife.com posted on Walter Ezell's Facebook account (http://www.facebook.com/home.php?sk=lf#!/profile.php?id=1313183042) under his name and without his authorization. And he does not have access to remove the offensive promotional statement.

Walter Ezell I just found this cool site that gives me the names of people searching for me online! You gotta check this out.
See Who's Searching For You (http://search.mylife.com/ff-wsfy2/?s_cid=FFB:HOMEWSFY:HOMEWSFY:0:005)
search.mylife.com

  • Wa
    Walter Ezell Nov 20, 2010

    I accepted an invitation to check out Mylife.com, and the next thing I know they had sent a message to all my Facebook friends under my name recommending their service. I did not write the message and it is worded in a juvenile way recommending a product I don't believe in. They hijacked my Facebook identity and used it for their own commercial purposes, causing me embarrassment and distress. There is no way for me to delete this false message.

    0 Votes
  • Wa
    Walter Ezell Nov 20, 2010

    That's what happened.

    0 Votes
  • schumachergirl Jun 04, 2011

    I enjoy going to face book but when i keep on getting hacked by some daft idiot its not fair, all my hard work in researching on Michael Schumacher just goes, if the hackers get caught they should be hung for the wrong doings. how would they like it that was hacking on there hard work they would soon moan. its time the law in England wasn't tough enough.

    0 Votes

wrong person

I paid to search for a Sahwn Hyde dob 3-28-70, which makes him 40 years of age. Just about every day or so, I get emails from my life stating Shawn R. Hyde had finally been found when I click on the link I see the age at 30. With what I paid for why can't they get it right? Stop wasting my time with all these Shawn Hyde who are the wrong ones. I am seeking Shawn Robert Hyde, dob 3-28-70. How difficult can this be?

  • Jo
    john favela May 22, 2018

    HELLO - I amHAVING A HARD TIME DEALING WITH MY ACCOUNT WITH YOU AND AM JUST ASKING IN A NICE WAY... PLEASE HELP ME WITH MY ISSUE, I have talk and ask you over 2 years fix the wrong information wrong being reported on me i have been given 3 OTHER USER NAMES AS WELL AS PASSWORDS TO USE. Only to still have the same problem still show the same thing and is wrong . I am getting emails from you asking me to please answer your request if my information is correct, AND WHEN I ENTER THAT EMAIL REQUEST IT DOES'NT LET ME ENTER MY USER NAME AND PASSWORD. SO I AM ASKING YOU AGAIN WHAT THE F???K AM I TO DO I HAVE A FULL YEAR OF PRIME MEMBERSHIP AND I CAN'T GET THE INFORMATION THAT I AM ASKING FOR IT SHOWS THAT I AM UNDER A STANDER PLAN AND YOUR REPS TELL ME THAT I SHOULD BE able to get reported no problem. ( SO YOU TELL ME WHAT IS THE NEXT STEP WITH MY ISSUES WITH YOUR MY BEING ABLE TO HAVE ALL OF THE WRONG INFORMATION REPORTED ON ME AS THE PERSON THAT YOU SHOW IS NOT ME AND HAVE THE RIGHT INFORMATION UP TO DATE A.S.A.P. - THANK YOU JOHN FAVELA

    -1 Votes

charge on my credit card.

Their phone number isn't working anymore, so that I could talk with some one. They charged my CREDIT CARD without me knowing it.

  • An
    Annetta Hill Aug 22, 2011

    I just found out they also charged my account for $190.00 and I've never even heard of them before. What can I do? I don't even have that much in my account, and I need what is left of my disability to live on for the next two weeks.

    0 Votes

automatic billing continues after canceling subscription

My name is Mike Creel & I should mention that I'm permanently disabled from living with type 1 diabetes since I was 10; I'm currently 44. I signed up with MyLife.com for a trial subscription which was a 1-time payment at the start of a 3-month cycle at $32.85. I understood that it would automatically withdraw that amount again on Nov. 3 in my case. What little contact info was provided for a few friends I was looking for was from about 15-20 years ago in most cases. I run out of money about 1/2 way through everyonth because I can't work & live on disability alone. I had $33 to spare a few months ago & needed to find a certain friend, so I figured I'd give it a try. I cancelled the auto-renewal feature at mylife.com on Oct. 13 & received a confirmation email from them confirming that fact. When I awoke Nov. 4 & checkedy email, I received a congratulations from them confirming my auto-renewal & successful withdrawal of $32.85 from my account! These ### are no better than murderers in my book! As hard as it may be for most to believe, $33 can men the difference between life & death for disabled people. I can't pay all my rent & eat, etc. As a diabetic without a home & no refrigeration to preserve my insulin, I'm finished. I'm going to post a petition through change.org on my facebook page which is facebook.com/mikecreel.bass. I only hope I can manage that much in time! This mylife.com thing is utter ###! They're scamming disabled people! While most of us disabled persons don't consider ourselves victims of anything, many (including mylife.com) see us as easy to victimize. DO NOT sign on with these ###ers for anything! Best wishes, Mike

theytook money that was unauthorized

they told me i had seven people
looking for me and that the first week was free so i gave them my daughters card number i saw no results at all i was hoping the seven people were members of my family that i have lost contact with but they lied to me and took $195+$18 dollars off my daughters card without authorization from her or me i have called nnd emailed with no responce this is a scam they need to be stopped

  • Ka
    kathaleen Sep 14, 2010

    i am getting statements on my credit card with authorizing anyone to a subscription, along with a paypal charge! do not do this! a total rip off!

    0 Votes
  • Ha
    HandyHo in Brentwood Sep 24, 2010

    I guess I signed up a year ago for the mylife search engine. I was not aware that it rebilled automatically and when I called them to remove this new charge, they refused. They could see that I hadn't used the service since the first time I signed up for it. If you sign up, be sure to UNSIGN UP!

    0 Votes
  • Em
    embarresed Nov 04, 2010
    This comment was posted by
    a verified customer
    Verified customer

    i wish i had seen this site before i signed up with mylifereunion i wouid not hhave signed up

    0 Votes
  • Lj
    ljrees Apr 05, 2011
    This comment was posted by
    a verified customer
    Verified customer

    MylifeReuniom.com charged my credit card without my permission.

    0 Votes

fraud / deciet / theft

"MY LIFE" is a scam -- stay the hell away from it. In the TV commercials it sounded belevelent enough that I...

false information

I had requested info about an old friend. For a fee, they will get the info. I get the information, which is not complete. Then mylife will get new info, for a fee. They keep offering me new info, for a fee, which I will not pay. Just found out this person I have been looking for (found out via another website, and confirmed on another website) passed away in 1989, yet, mylife still continues to claim to have new info on this person, and it is the same person (birthdates match and it is not a common name).

internet & c. card fraud

I Recently signed up for mylife.com in hopes of finding old school friends.And i saw where someone wa...

using info from other sites

I innocently went to My Life when I was searching for a cousin. Would not have expected to then have a continual stream of e-mails with begging for me to join so I could see if the person they found might possibly be the person I was searching for. I never gave them a dime and finally got them to remove me from their e-mail list. However, I googled myself and was absolutely furious when I saw that My Life now has my name attached to their site! Trying to make money from me, even though I never joined! Predator site; wish I'd never gone on the search.

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