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Navia Logistics Customer Service Phone, Email, Contacts

Navia Logistics
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navia.com.au

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Navia Logistics Complaints Summary

0 Resolved
1 Unresolved
Our verdict: Engaging with Navia Logistics at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Navia Logistics reviews & complaints 1

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Newest Navia Logistics reviews & complaints

ComplaintsBoard
K
12:32 am EDT

Navia Logistics Freight forwarding

Had an airfreight come from a supplier in China and Navia Logistics was the agent in Australia.

After calling a few times about my airfreight nobody answered the phone.
I then sent an email that nobody answered.
I received a bill of over AUD5000.00 for 15kgs and called them again.
I spoke to a lady and I was informed the airfreight had gone into storage due to no contact.
I explained I had rang quite a few times and emailed the company.
She advised that email was not being monitored due to staff annual leave.
I explained I could not afford this for 15kgs and she proceeded to explain without payment of the full 5000.00 she would not release my stock. I did not get anywhere with management or anybody in the company and ultimately had to pay for my stock all over again and lose an order. Do not use this company they really do not care and there is just too many people blaming other people in the business. Not a reliable option

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Update by Kaisho
Apr 20, 2016 12:32 am EDT

not a good business to deal with

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Is Navia Logistics legit?

Our verdict: Complaints Board's thorough examination reveals Navia Logistics as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Navia Logistics stands out for its commitment to quality and security. Clients considering Navia Logistics should delve into its customer service record to gauge compatibility with their expectations.

Navia Logistics earns 91% level of Trustworthiness

Perfect Trust Endorsement: Navia Logistics achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Navia Logistics. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Navia.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Navia Logistics website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Navia.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to Navia Logistics has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Navia Logistics contacts

Phone numbers

+61 3 9331 5715 +61 2 8666 8200 More phone numbers

Website

navia.com.au

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