SUBMIT A COMPLAINT

MultiChoice Africa / DSTVservice

1
S Jul 16, 2019

I spoke with Nokuthula Khumalo an agent from Durban Call Centre regarding E48-32 error. Call time 15h00 date 16 July 2019. My ID number [protected].

I have explained to the agent that my query has not resolved even though my decoder was swapped with a new decoder and I just can back from mutlichoice agency at Maponya Mall soweto.

She was not willing to assist and I ask her to call the supervisor she put me onhold more that 15 minutes without an updated, her respond was oooh my goosh!

Nokuthula she does not deserve to work for MULTICHOICE and does sympathize at all or willing to assist.

Regards

Sithembiso Ndlovu
[protected]

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