mSpy review: Unauthorized renewal

In November 2022, I subscribed to MSPY's services and paid in full for a one-year subscription. Unfortunately, my experience with their services was far from satisfactory, as I was only able to use the services for one month before they abruptly stopped working.

To my dismay, I recently discovered that MSPY has charged my account once again, this time in the amount of $199.99, without my consent or authorization. This charge is for another year of service that I neither requested nor intend to use, considering the unresolved issues from the initial subscription.

Given the circumstances, I am left feeling extremely upset and frustrated by this situation. I believe I am entitled to a refund for both transactions, as the services provided were not as promised, and the additional charge for a renewed subscription was made without my knowledge or approval.

The first transaction was back in November 2022, for $99.99. Their service stopped working on December 25, 2022.

Today, November 27, I was billed for $199.99 and they don't want to refund the transaction. I contacted them through chat and email. I won't be able to use their services anymore since I don't have access to the phone that I've been tracking. I don't have the means to pay for this service too.

As per email, they will just freeze the account and reactive the subscription once I get access to the phone in question. The thing is, I don't want to renew and will not use their service anymore.

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