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mSpy

mSpy review: Refund.

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12:10 am EDT
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I wanted to track my child’s phone. I watched all the videos and ads that says you just need to download the software and mspy with start tracking immediately, you just need physical access to the phone it doesn’t needs to root or jailbreak.

I wanted a trail but they lured me into getting a subscription for 3 months. I downloaded the app according to the instructions in the target phone. It didn’t track anything. I waited for 24 hours and refreshed everything and followed all the instructions. It didn’t work. It didn’t show any location, calls, texts, photos, videos or social media. The same day I asked for refund. At first they refused and said root the phone. When I refused to do that, sharing with them the information they give before downloading the app it didn’t say you need to root. Anyhow l, I emailed again asking for refund and they said you agreed to our terms and conditions we are not refunding you. Freeze your account or take 25% of the total payment.

It’s like blackmailing. They should refund my amount.

Oct 30, 2023 4:17 am EDT
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800 W El Camino Real, Mountain View, CA, 94040, US

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Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!
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This complaint has been resolved automatically due to user's inactivity.

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