I went online 8/9/2020 to schedule an appointment and for me to wait there while my car was worked on it let me make the appointment sent me confirmation emails (2) for the shop to call leave me a voicemail saying I can’t bring it in for a whole week and I had to drop it off. I took off work based on what the website provided me only for the shop to not care at all that website already confirmed my appointment and Accommodations I can’t take off work another because the are not And one accordance with their website the shop should honor with the website allows you to do or they need to fix their website to not be able to schedule appointments
Desired outcome: The online appointment setting needs to be match whatever the shop is saying