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Mother Computers
reviews & complaints
Mother Computers
reviews & complaints

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3 complaints
3 resolved 0 unresolved

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Mother Computers reviews & complaints

Mother Computers complaints 3

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mother Computers - Misleading representation / false advertising

We specifically asked for a desktop that could take our external harddrive internally. They assured us that was possible with the one they were offering. We bought it and left them to transfer data...

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K
Aug 19, 2009
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mother Computers - No refund

On Aug 6 I left my computer for a cleaning and tune up of programs, I was called and told it was working fine and ready for pickup. I picked it up took it home and the computer would not start up properly. I returned the computer to Mothers the next day. They worked on it and replaced the hard drive saying it had failed, I lost a lot of my programs and information on the new install. I questioned them about the hard drive failing as it seemed odd given it was working fine when I took it in and they had told me it was all ready to go.

I kept the hard drive and had it tested at another good Computer Company which tested it with 3 different diagnostic programs declaring that there was nothing wrong with the hard drive. I have the hard drive working on an external setup now.

I went to Mothers on Friday August 14 with my bill and requested a refund for the work that was done and the hard drive I paid for that I didn't need. The manager would not consider any mistake on their part and denied that the tests run by the other company were correct. He would not refund my money which was the least they should have done.

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mother Computers - Customer Care

On August 6 I took my computer to Mothers and had it cleaned and programs checked for a $60 charge. They confirmed that all was well and told me to come in to pick it up which I did. I returned home...

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Mother Computers Company contacts

Phone number

+1 250 479 8561
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