Complaints & Reviews

overall experience at motel

This is the email I sent to [protected]
Our Baseball bowling league booked 6 rooms to stay at 4900 Circle 75 Parkway, Atlanta GA 30339on Saturday August 18, 2018 to attend the Atlanta Braves baseball game on Sunday August 19. Our league secretary (Trisha Chumley) booked the rooms through She was the first to check in. We arrived about 15 minutes later and our reservation could not be found. We spoke to the desk clerk, the motel manager and then to someone at motel 6. After 2 hours and 10 minutes we found out that the reservation for the other 5 rooms was cancelled by the person registering her. I have never had a problem like this. While waiting in the lobby waiting to find out what was going on, at least 10 other people checking in came back to the desk because their key did not work.
After finally getting checked in, we went to our room to find it unacceptable including a leak in the ceiling with a puddle of water larger than a basketball. The bathroom had no overhead light, only a lamp on the counter. I am including pictures of the first and second rooms we we're assigned.
Also the person booking our rooms slipped and fell in water leaking from the ceiling. The staff siphoned water from the ceiling and drained it into the pool.
We took the elevator to the fourth floor and it went past the fourth floor and dropped back down. This also happened to another team from our league.
I hope that you will send someone to inspect this motel. It gives Motel 6 a very poor image.

Carol Pierce


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  • Mo
    Molly W Aug 17, 2019

    The same thing happened to me at this very motel in August 2017. I wrote directly to corporate, including a detailed narrative, a copy of my room receipt, photos of the bed bug bites on my body, a copy of my doctors office bill, and a copy of the receipt for cleaning all my clothes that may have been contaminated. Thankfully, Motel 6 reimbursed in fully me a few weeks later.

    0 Votes

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