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1.4 253 Reviews

Skrill Complaints Summary

27 Resolved
216 Unresolved
Our verdict: With Skrill's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Skrill reviews & complaints 253

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J
10:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Skrill sent $500 for a downpayment on a car

I saw an ad on yahoo.com under the subject-autos. There was a Honda Civic 2003 for sale by Dan Scott for $2000. He stated that I just needed to send $500 via Western Union Moneygram to MoneyBookers, an escrow company. Upon receipt I was to get the car for a 14 day trial period. I sent the money + $28 fee to their main office in California. They called me about 50 times, wanting additional money. I stated that I wasn't going to send additional money, either to them or the seller. Since this past Thursday, 12/16/10 neither has answered my e-mails, etc. How can I recoup the money?

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1:29 pm EST

Skrill scammers, use 'verficiation' to make money

When opening an account with moneybookers, it is usual to have a verified account. I had my account verified via postal verificiation.

When today I tried to make a withdrawal, I was given a message that "My verificiation with a 3rd party verification company failed"

Upon calling support, they said that bank verification is necessary for up to 1000Euro. I didn't reach that amount yet and was told to:

1) EITHER PAY A CERTAIN AMOUNT TO LIFT THE RESTRICTION

2) SEND A SCREENSHOT OF MY BANK WITH PREVIOUS TRANSACTIONS.

What's alarming is the way these professional scammers have built their business model and even worse, these alerts happen ONLY when you make a withdrawal and not when the account is dormant.

So, the meaning of this story is.. if you are in a hurry to withdraw funds (which is always the case) Moneybookers has some issue or the other in order to make you pay more.

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8:37 am EDT
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Skrill foreign currency eur 10.5 (two time)

On 16 Oct 2010. I used my credit card to make payment to mb moneybooker.com on line. Bank have approve the transation of ERO 10.5, but the moneybooker.com does not approve, so I try again. Same thing happened. So at the end, my bank approve both transation of the total amount of ERO 21. But mb moneybooker.com rejected tiwce! Weeks later I recieved bank statement for the payment, and was shock after clearified with bank.

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6:50 pm EDT
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Skrill moneybookers.com offers illegal use

Using https://www.titanmoneyexpress.com we subscribe a merchant account which approved by moneybookers.com now the account has been stopped. Initially they reviewed that we have some illegitimate products to sell and once we have funds in account they blocked our account saying that we do not allow pharmaceuticals selling.

I want to know y they didnt checked at the time of website review and before giving us the account. How they offers titanmoneyexpress to linked us with moneybookers.

Is this gimmick of selling the accounts, if moneybooker is not awared about this then i request them to closely monitor such things with the vendors like titan express. they took 800$ setup charges and my thousands of funds is blocked now.

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rxpharma247.com
, PK
May 09, 2011 3:09 pm EDT

Hello,

I do hereby clarify that this complaint is not placed by me or any of my company staff. This is totally a fake posting using our name to create misunderstanding between us, i know it is causing you problem and i do appologise for any inconvenience that may have caused. But i can rest assure you it is some third party playing around.

Moreover the website rxpharma247.com is not working since last few months, the domain is not in service and if you check the back end of your admin we have requested to replaced this domin to www.rx-pharma247.com, you can also check by trying to browse the website.

I think this email will clarify the issue.

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bsn2004a
TX, US
Apr 17, 2011 8:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Very respectedly, if you are not interested to hear the facts then do not read these genuine facts. No one is after you to read on and favour your own company. I have lost everything and i dont want anyoen to face the same and if someone believe that i am wrong then market is all open and titanexpress can drink whole sea atonce.

you can review screenshot above and compare with moneybookers.com and if you are still confused then why not call or email moneybookers.com and ask them that titan is a genuine merchant or fake. It is good to talk moneybooker instead loosing huge money.

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trevor66
, GB
Mar 15, 2011 2:28 pm EDT

listen to be honest im not intrested in your tradgic circumstances your out there ripping people of and that is not business, at the end of the day titanmoney or whoever they are must of had a legit reason to do what they did or have you been ripped of just like youve been doing to all those people for all that time, aint pay back a ###

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bsn2004a
TX, US
Sep 06, 2010 12:28 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear nick,

Being a support agent at titanmoneyexpress.com your move is very much right to defend your so call merchant account provider company. I encourage all potential customers of titanmoneyexpress.com to contact me at support@rxpharma247.c0m so i will share all evidences.

Sales team at titanmoneyexpress.com played very smartly and rip me 5 $ figures very near at the time of my payout and after that they even didnt refund or accept claim of my customrs chargebacks.

I will encourage my few customers to share their experience directly here to expose what titanmoneyexpress.com actually is. My integration is current active for showing all visitors to witness themselves & you can see moneybooker.com has been provided by titanmoneyexpress.com. Moneybooker.com do not allow direct accounts to online pharmacy that is why titanmoneyexpress charged me US$ 800 to play gimmicks in scripts so that moneybooker page comes in iframe under titanmoneyexpress gateway page.

I challenge Nick to share his few website here to show customers if i am wrong and all will know who is Liar!.

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Nickv1
, ZA
Aug 24, 2010 8:09 am EDT

Everything said here seems a blatant lie! They are not the same company as MB but in a different country. They do not charge Start Up fees. And YOU do not even have an account with them, (i checked). Liar!

ComplaintsBoard
M
1:02 pm EDT

Skrill scam

Hello, i very hope for your help!

My english skill is so low sorry!

I registred in moneybookers and make deposite in hes site, but then them suspended my

account, i asked them, why?

Then them say me: "We would like to kindly inform you that your Moneybookers account has

been suspended. Please be so kind to provide us with more information about the purpose

of use of your Moneybookers account and also why you have opened more than one account at

Moneybookers.

Please, be so kind to send us this information as you log into your account at Moneybookers, then go to 'Email support'>'Account/Security'>'You have requested information and/or

documents from me'. Do not forget to fill in with the ticket ID which you can find in the

subject of this email."

That is right, before 2 or 3 year i create account in moneybookers and I really do not

remember but I think whenn my account was hacked and suspended, then i make new and new

and all accounts was suspended. But now them allow me make account and then i deposited

but then i deposited them suspended my account, that is normally?

Basically i wait money in my moneybookers account - 3800EUR, then how i can cashout

my money from moneybookers? I send all necessary doccument and explanations why i

open more than one accounts what them asked me, but them ignore me, that is normally?

What happends with my money?

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s.alye
Dimondale, US
Feb 03, 2012 7:49 am EST

thanks guys for you info. now I know, sorry ob. your troubles, I'll never use them. Almost got my self in scam, but thanks to yo, again & God bless

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SecretXXX
London, GB
Dec 01, 2011 9:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

I agree with you mate, this is not the first time as this crap ### "company" called Moneybookers is doing things like this, they are stealing people's money. NEVER USE MONEYBOOKERS

ComplaintsBoard
S
4:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skrill closing of account for no good reason

Yesterday both my moneybookers and neteller accounts were closed. The reason given was that after review my ID documents did not meet the requirements. I had sent them official Belgian ID documents.
After calling both companies all they told me is that the security department made the decision and they can not give me further assistance.

I had both accounts for a few years and had actually never used them. I am not a gambler and not involved in anything illegal.

I have since researched this matter online and have found many people in the same situation. It seems this happens completely at random. I am actually lucky i had no money in the accounts, but other people were not so lucky. After the accounts are closed u get no further assistance and the money in your account is gone.

So be aware of using these companies and do your research before u get involved with them.

Both companies deny they are working together but it really would be a big coincidence. I had not used both accounts for years and now in one day both accounts are closed. Moneybookers had actually allready accepted the documents and then after neteller closed my account decided to do the same.

I actually would like everyone who has a similar story to contact the appropriate government agencies to complain. This has to be stopped!

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Chris East
, IN
Jan 13, 2016 8:12 am EST

my account is locked too, I guess since they can not earn legally, they want to rely on such lame business practice to earn profit.
I am filing a legal complaint at the digital wing of police department and everyone else should do the same. Moreover stop using neteller & spread the awareness so that even a single pig in the jungle wont use neteller one day. Thank you

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sam233
, CY
Jun 05, 2015 6:20 pm EDT

Coincidence? I don't think so. The same thing happened to me and I still have almost $4000 locked up, both accounts were closed within hours simultaneously with the excuse of carrying out random verification. It's funny how these dudes are making Paypal more popular

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cincala.l
, SK
Oct 07, 2010 1:56 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am having a similar trouble. My account was locked for a "security check" since August 2009 until like 2 months ago. They have asked me few times for a verified ID on paper which I sent. I called them several times with no luck. I have some money left in a betting office, which refuses to pay me out anywhere else except moneybookers. I wrote many emails, always getting the same responses - nothing can be done. It appears to me i have lost ~ $6000.

However, I tried sending a complaint to UK's financial ombudsman. No response from them so far, it is possibly my last chance... can anyone help me with this? That would be much appreciated

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C
8:57 am EST
Resolved
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Skrill customer service

Moneybookers.com What a shambles. I have never encountered a Company with such a bad Customer Services Department. Impossible to contact them to register a complaint. Emails are not replied to. Initial emails were surly and abrupt. Will ensure I never have to deal with this Company in the future. I attempted to pay 4, 59€ using my debit card to Skype. Still not resolved even after I sent them numerous emails requesting clarification of the situation. What a fiasco. I forwarded id proof with passport copies, proof of my bank account verifying my address only to receive some garbled email about my submitting my request from a high risk venue. Yup Spain. They can go and rot. Paypal for me.

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uglyjoe
Lebanon, US
Mar 23, 2011 1:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

after using moneybookers for over 6 months to collect payments for me on ebay moneybookers lock my account and will not give me access to almost 3, 000 dollars. i quit using paypal on ebay after 8 years because of the thousands of horror stories about paypal on line. the stories about paypal abusing their customers and paypal locking customers account so users lost their businesess and even their homes scared me do bad i went to moneybookers. now after hundreds of transactions with no problems with ebay customers or and moneybookers transactions moneybookers locked my account with almost 3, 000 in it and will not give me access to my funds. i have sold many military collectibles on ebay and after selling a us army knife moneybookers locked my account without any warning. moneybookers will not return phone calls or emails about questions i have ask. only thing moneybookers have told me is i sold a knife and dont want my business anymore. i use ebay to help on bills as well as pay for my sons medicine he needs to live. my son can not work and has no health insurance nor can qualify for any. moneybookers is holding almost 3, 000 of my funds and wont answer my phone calls or emails. i would not do business with moneybookers. customer service is non exsisting and moneybookers does not care about anyone health issues or problems. do not use to collect payments or you might get screwed. moneybookers is big in online gambling but not helping power sellers on ebay.

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Vardo
, US
Jun 11, 2009 5:06 pm EDT

People (Scammers) place adds stating that they are moving, going through a divorce, or giving you some other sob story. They will only make the transaction through moneybookers.com nobody else. You can't see the car in person only pictures online.

To get on with my story I saw this 1995 Toyota Supra Turbo highly tuned, the woman emailed me saying she is going through a divorce and has to sell the car $5000 and free shipping. Something told me it's too good to be true and guess what it was. She said send the money via moneybookers.com and they will give you a number. Once you got the confirmation number email me and I will ship the car. You will have 30 days to inspect it and if you don't like you can ship it back to me at no cost to you.

I decided to call the bluff. I asked her for the address where the car is located and that I will pick it up. Then came the BS she replied by email I will be leaving soon and I will ship the car before I leave. And I said to myself she must think I am a complete idiot.

all I am going to say they pray on people and they will steal your money. They recently tried to scam ebay seller.

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Mr.Eddy
, IN
Jan 12, 2007 12:00 am EST

After I send couple hundreds US dollars to my moneybookers account, I got nag screen to verify my address. then suddenly I got e-mail "activity you have processed via your Moneybookers account is unacceptable and out of security reasons we cannot let you continue your membership with us."

The best part from that e-mail is "Please kindly note that this decision of our Security Department is final and is not subject to any future discussions."

So, they closed my account & steal my money, I can't even know why & until now they never e-mail me again.

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grannygrump
Floris, US
Aug 19, 2010 8:24 am EDT

I just looked at my checking account and it showed that I had money withdrawn without my permission . It was from moneybookers ebay. I wrote them an email and haven't received a reply. I called the toll free number and they said it had changed to another one and I called that number and it said it has been disconnected. I called my bank to tell them about it and they are checking it out for me. Has anyone else had this kind of problem?

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Compl moneybookers
, AS
Jul 03, 2011 5:51 am EDT

Muneybookers is a [censor] company.
After adding fund
they hold my 1000$ for more than 6 month and locked my account.
by saying that someone accesing my account.
How could be it possible.So I have to subbmit my ID proof so recover my password but this [censor] company did not giving me respose for more that a week.
Then I have contacted login@moneybookers.com to show my problem but this [censor] company
again gone dissapear still I am waiting for money they are really a cheater and scammer why they are doing this business.

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A Pope
Coomandook, AU
Oct 06, 2010 10:57 pm EDT

16yr old student sent $3700 to Moneybookers via Western Union on 15th Sept. 2017 with a quarantee of reply and delivery of car within 72 hours. Today 07/10/2017 there has been no reply and emails have gone unanswered. How can I contact them to return the money?

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Moneybookers thieves
, US
Jun 19, 2013 3:03 pm EDT

They are really cheaters. They locked also my account when I had 350 euro on it, and they asked me to provide information to them who were the people that made payments to me and from me. I told them, but received no reply for more than 3 weeks now. Sent email more than 3 times to their verification@moneybookers.com but they are not replying to emails at all.
Now they also locked the account of my brother with 100 euro in it. Asking for documents

Go f*** cheaters

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nathan895
Brisbane, AU
Oct 18, 2010 11:47 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

just wondering how this worked out? We have just noticed a $350 payment on our credit card to MoneyBookers which wasn't authorised by us. Like you i've had alot of difficulty contacting them to try and find out what was purchased.

cheers,

Nathan

JGraceyStinson
JGraceyStinson
Orillia, CA
Jun 11, 2009 7:11 pm EDT

That has nothing to do with Moneybookers. The scam was by the lady, not moneybookers.

I use moneybookers rather than paypal. Moneybookers has been way better than paypal and I handle my business transactions through them with no problems.

Your problem isn't with moneybookers.

ComplaintsBoard
H
3:13 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Skrill locked my acct. for no reason and will not return my money

After having an acct. with Moneybookers for about two years with very few transactions but no problems I decided to wire them money to enter into some international business. After wiring the money they credited it to my acct. and when I tried to access the money they locked my acct. stating that someone was trying to access my acct. Obviously that was a lie so I told them fine just send me back my money to my original bank I sent it from as I no longer have any confidence in their practices on keeping my money safe. They told me I needed to send them proof of who I am so I sent them a passport and bank statement showing my current address. They also said I must change my email address in case someone had accessed it so I did. I have requested my money be released immediately but after two weeks of waiting, absolutely no response from them. This is criminal. This company is based out of England and according to their form on the bottom of their login page they are regulated by the FSA which I have written. I see all of these complaints here but I have yet to see one person write back and say it was resolved by Moneybookers, is there anyone that has has my problem and eventually got all their money back?

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SecretXXX
London, GB
Dec 01, 2011 10:07 am EST
Verified customer This comment was posted by a verified customer. Learn more

I hate moneybookers.com, please never use this as a payment provider or as a provider for your bussiness, if you would have a problem I assure you 100% it will take a lot, it will take a minimum of 1 month, they respond to emails so so so so slowww, terribly slow, i'm waiting for an answer from them because I didn't received my funds from them and i'm waiting for an answer for almost 1 month.
Also their fees are a lot higher than paypal, and they are cheating very tricky, they give you very low fees at start or no fees at all, after some time (Like it happened to me after 6 months) they assign very high fees to your account which like they said to me "the fees cannot be taken out of your account", and remember their fees are much higher than paypal, so there is one more reason not to use moneybookers. After they apply the fees to your account, you will be taken fees for absolutely anything you do, send money, receive money etc... For everything, and very high fees.
I hope they dissapear one day, I hate moneybookers, and I will say this to all my friends and friends of my friends. I will make all in my powers so nobody who I know uses moneybookers.

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Brenner
, NL
Jul 04, 2013 11:29 am EDT

CSS EMA is inspecting the service of moneybookers.com. The process is still in development. One of our team members will put any results here.

We are testing the quality of this customer service. It was not about the funds we were uploading, but to have accurate results of its system in general.

This is 'neutral' way to analyze its system and its peronnel. See our updates and other information soon.

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TomJoyce
Henllan, GB
Oct 30, 2012 8:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm in the UK and have had an account with them for three years which I infrequently. A couple of months ago I used it to buy an antique book from a dealer in France on behalf of a friend in Holland and had it sent straight to her. Somehow, and without my knowledge, my friend's email address was passed to Moneybookers and became a temporary account linked to mine. I think this also triggered a security alert as they subsequently locked my account and asked me to change my email address and password, then provide proof of my identity :(

I promised myself I'd never go back to WU because of their exorbitant fees..."speak not of the well from which you will never drink"

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SecretXXX
London, GB
Dec 01, 2011 9:18 am EST
Verified customer This comment was posted by a verified customer. Learn more

I totaly agree with you, I did not received my funds from them and I'm still waiting for a response from them almost a MONTH now, their support service is absolutely CRAP ###, and the whole Moneybookers is CRAP, BEWARE AND NEVER USE MONEYBOOKERS.

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Compl moneybookers
, AS
Jul 03, 2011 5:42 am EDT

Muneybookers is a ###ing company.
After adding fund
they hold my 1000$ for more than 6 month and locked my account.
by saying that someone accesing my account.
How could be it possible.So I have to subbmit my ID proof so recover my password but this ### company did not giving me respose for more that a week.
Then I have contacted login@moneybookers.com to show my problem but this ### company
again gone dissapear still I am waiting for money they are really a cheater and scammer why they are doing this business.
They need to go to ### their mother ### the real cheater I ever see.

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Khatian
SF, US
Aug 29, 2010 1:10 am EDT

Moneybookers is a crap. They hold your money for weeks to get bank interest on them. They have a very lazy customer support team. I lost my money and stopped using their services. Many people loosing their money to moneybookers everyday. BEWARE of this service.

ComplaintsBoard
M
9:07 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Skrill moneybookers ebay

Hello I have been using moneybookers.com for about 3-4 months for my ebay auctions everything was going fine until I got contacted by them that a seller requested a refund I said ok no problem give him the whole refund just don't block my account for payments because they sent me an e-mail stating that any account with disputes will be blocked until the dispute is resolved. "I sell on ebay about 600 dollars each week and have been for the past year and I never had a dispute" anyways so that same week when my auctions ended and buyers tried to pay me they said that they couln't and by that time I had already resolved the dispute and moneybookers had confirmed that everything was ok with my account so I e-mailed them and said that my buyers could not pay me and to please fix my account 2 days passed nothing so by that time I decided to call moneybookers to my surprice no one ever answers "try calling them to see for your self" so a couple of days passed and my buyers had becomed inpatient I asked them to pay me with a moneyorder and they all agreed so I sent all the goods.. I week had passed and no e-mail and no callbacks from them I also had {have} over $400 dollars in my account sitting there so I kindly sent another e-mail to them saying that why can't anyone answer me back or fix my account I have over $400 dollars in my account and have been using your service for over 3 months and prosesed thousands of dollars with you guys but seems like you guys don't care for your customers so please let me withdraw my money out of my account or I will sue you guys.. Sure enough the next day I got an e-mail form them saying that I am free to do what ever I want and that its up to me to take legal action but your account is now under suspension and will be closed in 1 week.. I said ok close my account you ungreatful people but I want my moneyback no one replied to my e-mails no one answerred my calls so I just waited 1 week to see if I got my moneyback nothing so I waited a couple of more days nothin 20 days passed and my account as still active 40 days passed hundreds of e-mails hundreds of calls no responce now its been over 2 months and I havent received my money or a responce to why they suspended my account and why they havent closed my account... $400 dollars out but I promise I will not stop telling my story until I receive my money I will post youtube videos I will post this on every thread, other report scam sites and on ebays forums I will make a website in 1 week it will be up and running and everytime someone googles or uses a search engine and types "ebay mooneybookers or moneybookers ebay or has anyone used moneybookers on ebay?"

Will see my site and read my story do you get that moneybookers? I will not sue you I will tell everyone the truth about you guys and your horrible customer support and will probably lose more money and cutomers than $400 dollars!

At lest paypal answers the phone and e-mails and don't hide from their customers they at least have the balls to tell you they are not giving you your money back in 180 days sorry.

Pros: if you don't want to use paypal and have less than 10 feedback score this is the only way to receive payments.

Cons: it takes 14 days for them to release the funds in your account even if you get positive feedback, horrible customer support, sometimes you don't receive e-mails when a buyer pays you and makes it very difficult to track your sales if you sell numerous items on ebay, you cant send someone money using moneybookers, you cant send invoices, they only accept visa and mastercard, google moneybookers and the first thing you see is scam and buyers get scared with using moneybookersit takes forever to receive your money from them up to 21 days to have it in your bank account and just to give you an example call their customers support number or e-mail them and see for your self what I mean..

Solution: I now use paymate.com on my ebay auctions. They deliver the funds to your bank account directly so it only takes 3-4 days to have you money in your bank but account but you need to have over 10 feedback score and the fees are a little bit higher but its worth it 3.0% $0.50 per transaction but you get your money in 3-4 days thats super fast!

Read full review of Skrill and 9 comments
Update by my400dollars-stolen
Jan 04, 2010 4:38 am EST

Thanks to all who have commented on this ad i have yet to receive an e-mail from the ceo of moneybookers its been 14 days since he contacted me and i contacted him but he has still not answered me back maybe it was because of the holidays (i hope). anyways i will keep everyone posted on the issue and i will post the website link for the problems that moneybookers has and gives if i dont get my account fixed by this week the website is already finished it just has to be uploaded into the server but i am just waiting on moneybookers response. peace!

Update by my400dollars-stolen
Dec 18, 2009 2:56 am EST

Hi "howcanthisbe" i just got an email form the CEO of moneybookers usa i hope he can fix this problem but my account is still the same i will update when i get a response from the CEO.

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SecretXXX
London, GB
Dec 01, 2011 9:24 am EST
Verified customer This comment was posted by a verified customer. Learn more

I agree with you, MONEYBOOKERS IS CRAP ###, I hope they DIE all soon !

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bullwhacker6
, US
Mar 26, 2010 11:18 pm EDT

Oh...WOW! I am certainly glad to have stumbled upon this. I just opened a moneybookers account to do a little foreign buying a couple of evenings ago. Something told me not to put any bank or credit card info in just yet...wait until the first purchase. I normally use PayPal and have not had any problems as of yet(knock wood). I think I'll just stick with them. I am truly sorry to hear of these rip offs, but am really glad to be clued in. I got an e-mail from them this evening saying there was an attempted access to my account, please go and change my password. I did, but am left wondering if it did any good...

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clerk
, PL
Mar 26, 2010 2:07 pm EDT

I want alert everybody from keeping money there. Few months ago there was a theft to my account and I lost all the money kept there, which was about 1050 GBP. As I've been told, "the funds left the system" and there is no way to get it back. And this fact of "investigating the case" took them around 7 weeks! What they told me, is that they are not responsible for the money of their clients kept there. This is really sick, as I reported the fact two days after the theft was made, they could stop the bad transactions, as someone on my behalf transferred the funds to the other e-mail addresses registered with moneybookers. What I want to do know is to sue them for offering unsecure system as being a part of FSA at the same time. Please write a reply If anyone experienced similar problems.

What is clear to me, if they are insolvent in funds, and they don't want to compensate lost money of their clients, they should declare bankrupcy and stop the business. One of their main policies is that they prevent frauds and money laundrying but in practice they are part of it as they let such things happened!

MONEYBOOKERS IS A MISTAKE

NO MORE!

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dixiep
, US
Feb 15, 2010 9:17 pm EST

I am having a hard time reading your post. Weren't you ever taught how to use the period (.), the comma (, ) or any other punctuation marks in school?

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WILLY20
, CA
Feb 12, 2010 11:40 am EST

What makes this worse is Moneybookers used to be an alternative to paypal for those that didn't want to be tangled up in false claims and mediation. But now they sold out to ebay and are a part of the ebay resolution, which means anyone can make up any silly story or false claims against you and ebay goes in to your moneybookers account and takes the money.. You lose your item and your money.. Here is the problem with this, these credit card companies know nothing about what we sell, what if I sell a PC133 ram and the user cries that isn't PC100, , the company will refund him.

Think about it, they say there is no buyers remorse, but if I have remorse about the purchase all I have to say is it doesn't look like the picture, or it doesn't fix, or it doesn't work or some other excuse.. and poof the seller instantly loses everything.

A CREDIT CARD PROCESSOR SHOULD STAY THE HELL OUT OF OUR BUSINESS.

HOW CAN SOME SERVICE LIKE PP OR MONEYBOOKERS OFFER MEDIATION, THEY WOULD HAVE TO IMMERSE THEMSELVES IN EVERY PRODUCT THE MERCHANTS SELL.

The fact is they don't offer mediation, the complaints aren't even read, they just decide in the buyers favor.

F - moneybookers

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lajollajewelry
beverlly hills, US
Jan 04, 2010 4:49 am EST

wow i was just about to start using them i am a powerseller and process over a million dollars with paypal but now that i am hearing this i got a little bit spooked. let all of us know if the CEO fixes your account if he does i might feel a little safer with using them instead of gaypal i was going to use paymate but the fees seem a little high it makes a difference when you process millions of dollars. i sent you a private message with my information so that you can let me know more about what happened and if your account gets fixed.

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No MoneyBroker
Port Arthur, US
Dec 25, 2009 4:39 pm EST

MANY, MANY thanks for sharing your experience and for you commenters enlarging on it. I have used PayPal for about 7 years, now. There are some procedural problems they have inadequately explained to me. So, I seek to minimize my use of their services external to eBay, but wanted an alternate for the little selling I do on eBay. I became suspicious of MoneyBrokers, when they sent me a non-reponsive message of their resolution to my problem REGISTERING with their service because of a glitch in their programming. They wanted me to supply too much ADDITIONAL HARD COPY personal data, so I am surfing to learn what others think of their service. For now, I will see if they will respond to my request to delete my registration attempt and we both go our OPPOSITE separate ways, in a timely manner.

BTW, I prefer written messages to oral, so the unanswered phone is not a proble for me. Not responding to email in a timely manner is a whole other deal!

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herch
Boston, US
Dec 25, 2009 2:41 pm EST

Hey I agree with this seller I am a new user to moneybookers.com and they cannot answer one call. OMG! they suck just like paypal when are corporate internet processing companies, going to wake up and say "fu** we need to give out more service". This is to much with moneybookers.com they claim your monies are not being put into a moneymarketer account. but is a UK company who gives, so my monies "$582.00" are in my account for no reason i have tried to call them and nothing. What else can I do? I sold this items and shipped it. But now the funds are just sitting there in my acocunt. He even placed a feedback positive. And nothing, I don't get them at all.

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howcanthisbe
Topeka, US
Dec 16, 2009 2:11 pm EST

I am having the same problem what is the update on your problem have they opened your acct?

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Skrill charged my credit card

i have an unauthorized charge from these people on my credit card ...i want this fixed asap! ive already reported this to my c/c company and filed a stolen credit card complaint... ive tried to look mb*moneybookers on line but they dont exist!

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Erik Landvik
, US
Mar 07, 2016 4:16 pm EST

6.3.2016
id: 2533442
I had message: To continue with this payment, you need to verify your account. For more information, visit our help pages.
I have sent documents but they dont answer messages

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Erik Landvik
, US
Mar 09, 2016 1:39 pm EST

When i try withdraw, i have message: To continue with this payment, you need to verify your account. For more information, visit our help pages. I have sent documents and they dont answer messages.

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Jagadeesh Puttam
Bangalore, IN
Nov 21, 2014 12:28 pm EST
Verified customer This comment was posted by a verified customer. Learn more

#[protected] is the ticket response with Skrill, I withdrawn INR 73000 on 20.Oct.2014 unfortunately my bank account no was wrong which is short of 1 digit, Skrill help team had confirmed that funds left their Bank. I checked my bank on this transaction, they had checked with two parameters one the reference number provided to me by Skrill and another the amount, both were not matching. Finally I asked for Swift copy with Skrill, I am not getting any response. I request skrill help team to look into this matter more seriously.

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adrianro
, RO
Mar 15, 2014 7:18 pm EDT

my money disappeared showing that transactions were carried out by the Moneybookers London, $ 220! What happened? I have no account here and not the slightest connection with this site ! I want my money back !

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nortswaa
Perth Metro Area, AU
Nov 18, 2013 2:12 am EST

Don't use MB chat and vision ! They are scam artists, They got my id somehow and they ripped me off ! I should have taken more notice of my bank statements. They ripped my credit card off for over $2, 000 DONT think any positive comments you read are legit. Its all a scam to get more info AND your money ! Yeeah, every phone number either in my country OR around the world, have something in common. There is an automated answering service to con and scam you

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AlphaOmega4545
, US
Sep 17, 2013 6:05 pm EDT

Over 20 charges on my bank account through my bank card for $26.95 all paid out to MoneyBookers. No clue for what or why. Bank is calling it fraud and I get a new card FedExe'd and all my money back. They will be filing criminal charges as well. Woo Hoo for catching it so fast. I get all my money back in 4 days. I authorized the bank to file criminal charges as this most likely occurred because someone had an electronic device attached to the pump at the gas station or at the grocery check out or at an ATM where my card is used. Just intend to check my bank account daily from now on. WOO HOO for the fraud department too.

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Zenuba
, US
Sep 13, 2013 8:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Moneybookers (the real moneybookers) is now skrill, and they're like paypal. I just had a fraudulent charge this evening for $26.95 show up on my accnt from "moneybookers london on" - however they're not even called moneybookers any more, so even if I'd used them it wouldn't have shown up as moneybookers, it'd be skrill, plus I don't believe they were ever located in ontario anyway, or manitoba (they're european). I'm in the process of reporting it as a fraudulent charge and the bank is blocking the card. Creepy theiving weirdos! I wouldn't have known until maybe too late (bank called me). You can also read about the real moneybookers on wikipedia - if you haven't authorised a charge w/ skrill, it is a fraud

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Momofteenkid
, US
Nov 24, 2012 8:18 am EST

Yesterday, my son asked if I would purchase an update for the game MindCraft. It is a game that is on the internet and the purpose of this game is to place blocks to create houses, towns or anything that his imagination can dream up. I don't really mind this because he uses his brain in a creative way not just blowing up people like some of the other games. I know that when completing the transaction i noticed the company name of Marjong and the update was for $26.95. Today I got a call from the fraud dept of my bank for that credit card. The transaction went through as MoneyBookers and it is based out of London. I am glad that my bank checked with me about this transaction from another country, but I did make the purchase and I am aware of what it is for. Hope this helps some of you.

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pontoonboat
Babbitt, US
Oct 23, 2012 12:57 pm EDT

My CC Account has been charged $39.95 for a service that I do not have and cannot access! I opened my PC on 10/11/12, to a loud siren sound. It was KINGSOFT telling me that my virus protection had lapsed. I have a good direct protection system through Dell, so I knew this was not true. The "siren" sound would not stop, so I, mistakingly entered the site and ended up with the new system. Within minutes, this MONEYBOOKERS sent me an email, informing me that I had been charged the $39.95 fee. I have not been able to reach either site since and just received the bill on my Visa Credit Card. I can give the Visa little information for stopping payment, as I have no info. Now I am filling out endless forms in the attempt to get my credit, doubting that I will. Someone, stop this madness, as I have read the other complaints and concerns regarding Moneybookers sham!

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Muugi
, MN
Oct 07, 2012 10:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

On september 28th am donated 13GBP to buy 22 coins from molten. That time everything was fine i got my coin and my item. And 2 days later my account was suspended. And when i ask molten about it they sent me following email.
Dear user,

We received a notification from Moneybookers(Skrill) that some of payments on your account had been considered suspicious(fraudulent). Those payments were cancelled and withdrawn from our account.

This violates Molten’s Terms of use. Therefore your account was suspended.

Please contact Moneybookers(Skrill) to sort out this issue and credit the payments back to our account.

So i need my get back my money or moneybooker(skrill) to contact molten to unban my account.

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Skrill scam

Basically, the scam was fake details of a company called moneybookers (which does exist) which is a company that deals with international money transfers etc. I was to purchase a notebook from a person (Patrick Armstrong) who I contacted via an advertisement on Gumtree. He informed me that he would like the payment to be made through Moneybookers and that they would contact me regarding payment details. Moneybookers (via a fake email address, which I confirmed with the real company) gave me payment details which were incorrect and faked by the person I originally contacted. I made the payment via moneygram and did not hear anything further.

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Vinay hitman
Farwania, KW
Mar 17, 2024 11:40 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The day 3rd March I deposited the new wallet of skrill unfortunately the company not return the money back.its totally making problem for me.

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Unhappy Camper16
, US
Nov 25, 2023 3:39 am EST
Verified customer This comment was posted by a verified customer. Learn more

I am absolutely flabbergasted as to how this company is even in business. No US working support telephone numbers. No response to emails. And the Chatbot, well, it's a bot that doesn't offer any help to simply requests. Torturous experience.

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Abhinab Mheta
Patna, IN
Jul 31, 2023 10:13 am EDT

Today i created skrill pay account after that i deposited 19600 in it and as soon as i confirmed the payment to buy crypto currency and immediately my account was restricted

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Muhammad FaruQ
, US
Apr 19, 2023 12:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I sent money a month ago from Pakistan to United States Bank of America. They just stole my money. Their customer support is [censored]. This is such a scammer company stole $300 from me.

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jaiva
La paz, BO
Apr 15, 2023 2:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Skrill closed my account and I did not know it. I had a balance that I want to get.

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venantius
rotterdam, NL
Aug 15, 2022 5:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i sended 300 euro to another skrill but it was not fixed by skrill, they just intimidated me by telling that this was my own responsability. How crimininal!

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L toader
, GB
Mar 01, 2020 5:24 am EST

My account is fully verified but restricted.I sent the documents Skrill asked for.I have opened alot of cases but no one answer.Warst support I ever seen in my life.I can't make any transaction.I can't withdraw my money.I asked for my account to be closed but as I said no one answer to cases.AVOID

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md rafeeq
, IN
Jan 26, 2020 9:36 pm EST

facing login problem, Account blocked

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md rafeeq
, IN
Jan 20, 2020 11:22 am EST

Dear team plz re open my account
Plz solve my issue

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Harishdelhi
, US
Dec 03, 2019 12:46 pm EST

Skrill account- joshuaronoh01@gmail.com
He is a scammer please close his account I pay him 10$ but he didn't back me or so many people scammed by him

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Skrill money scam

While I have had an account with moneybookers.com for quite some time, to receive payments for ebay related sales from international customers i've never had trouble. 3 weeks ago, I attempted to withdraw my money to my verified bank account, as i've done many times before. I got a notice in the website, that they needed a credit card verification too. I added my cc info, and nothing happened. It just asked for verification again. When I first opened this account, I sent my id, my social security card and my home address verification on bills. They have since sent a letter to my house with a code to verify that, and asked me for all those documents two more times. My only assumption for them asking for this sensitive information over and over, is that they are losing it. Creating a serious privacy black hole and endangering me a great deal. Since this problem began, they asked me for all these items, again. I complied, and sent this info via scanned documents into there website. Rnit's been 8 days, and ive still not been contacted and still cannot withdraw my money. It should not take a month, to make a withdraw, period. It's less then 300 dollars, hardly even a sum to be concerned with for this company. However, for the last 3 weeks, moneybookers.com has completely ignored me as I attempt to resolve this crisis. Rnrni had found the service useless for my international customers, but if this is now the way they treat people, with completely incompentance then they need to be dropped from your program.

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AlphaOmega2020
, US
Sep 17, 2013 3:49 pm EDT

Tons of charges to these people for same amount over and over $26.96 in my bank account. Bank says this is obvious fraud and they closed the card associated with the bank account and have initiated an investigation. I will be getting all the money back. Additionally, because these charges are international and I spotted them within 72 hrs they will not be paid out as the charges are still in "pending" staus. They should have picked someone with more assets !

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FedUpWithScammers
, NZ
Jun 08, 2013 4:07 am EDT

I was going to purchase from a new merchant online. since I had never used them before, I really didn't want to give them my debit card details, and thats when I noticed they accepted payments by money bookers. Usually I use Paypal, quite often actually, and have never had a problem with them. Previously I had opened a moneybookers account, but never used it. Sorry I did use it once. But at any rate, this was my second transaction.
After my order the merchant notified me that my order could not be completely filled and so offered to reverse the charge, being an honest guy and probably assuming I'd remain a customer due to his act of good faith.
The money from the reversal did not go back to my debit card, it went to money bookers. The promptly locked up my account, demanded more documents than I had already provided, and when I provided them just said things were being investigated and I should receive my money in "due course". Huh? 2nd transaction on the account, provided them with passport, and bank statement even though I'd already verified accounts with the codes from the statements. They told me if I didnt give them the documents I would never see my money again, and then when I did I still have not received the money.
Banks are not even allowed to do this .how can a company get away with it? You need to be breaking some law or some terms of use to at least even have a problem, but even then once it is sorted out you're still the owner of your money. These guys just take it and aren't in the least bit sorry. Yes they should be in jail. It is a 100 percent scam.

Isn't it ironic though, that I used them because I thought I could trust them more than the merchant, and the merchant was reasonable and honest, but they had to step in and make sure I was ripped off.

And and for any of these guys who say they've been using them for years and not had a problem...don't buy it. They're probably shills. If you read the terms and conditions you agree to let them keep your money as long as they have a "reasonable" excuse to do so, and guess who defines "reasonable?"

Sorry I just don't buy that they have customers who have been operating with them for X amount of years and not had problems. Not for one minute. This scam is international and its huge. Consider that only probably 10% of the people who are getting scammed actually are reporting it to the regulators, , police and banks. There's a lot out there who do not speak up.

Everyone who reads this, PLEASE tell your friends, family and anyone else to avoid MONEYBOOKERS/SKRILL or you will be sorry!

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froarcher
, NZ
May 31, 2013 11:50 pm EDT

hi i am gutted cant use my credit card now have to register that bull worked fine 2 time now bookers change everything cant credit my kalonline game and no otherway to pay what can one do i just want pay and play not give out info that they should not have it so rong

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skrillhater
, US
Aug 13, 2012 10:34 pm EDT

Thats true..why they need all this sensitive information when they are not bank. User himself can't change anything even if its their personal information. They said you signed up agreement. Means whatever you give them stays with them for at least 5 years. you can't remove your credit card, you can't remove your social security number, id information, address...nothing can be removed from their records..what are they FBI? To hell with money bookers DON"T use them ever if you care about your privacy. Someone should hack into their servers and later everyone should sue for invasion of privacy to shut them down.

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SecretXXX
London, GB
Dec 01, 2011 9:48 am EST
Verified customer This comment was posted by a verified customer. Learn more

Agree with you, Moneybookers is SCAM ### CRAP. BEWARE DON'T use Moneybookers NEVER EVER ! And tell this to all your friends and friends of friends.

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Gloria Anampiu
, KE
Aug 11, 2011 9:31 am EDT
Verified customer This comment was posted by a verified customer. Learn more

We are going through the same grief with them. The run around with the documents which we sent 3 times. The verification process which required we do 3 things. Send credit card, postal address and bank account details. Then once we had confirmed that they had everything, they slam us with a condition that they will retain $50, 000 dollars in reserve until before our event. When we asked how they arrived at this amount we get evasive, vague unprofessional un-business-like and somewhat childlike communication. Our clients are livid. Thanks goodness we got to know about their scam before the amounts were too large

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froment
, Yugoslavia
Apr 06, 2011 6:28 am EDT

Default Re: Avoid Moneybrokers

Do you reffer to Moneyobookers, and intentoinally call them moneybrokers? Title of the article you provided says Moneybookers, and some comments reffer to moneybrokers as well, which, it seems, doesn't exist!

However, my experience with Moneybookers is quite different! I've been using them for about four years now, I deposited a hundreds of times, withdrawn maybe a dozen or two times, and never ever had a slightest problem! Deposit is instant; for withdrawal, they say it can take up to 72 hours to receive money, but from what I can recall, that was always maximum next day, therefore fast.

As for the issue with Canbet, if that charge is included in their T&C, then why should it be unfair?! Of course you need to read T&C, and if you're not satisfied, you don't have to use them, as simple as that! I, for one, have been completely satisfied with their service, and all the charges they have taken off my deposits and withdrawals were in accordance with T&C!

Identification process was fast and easy, and that's also something you shouldn't complain - it's quite natural for this type of company to want to verify its customers first!

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Ickyrus
Leicester, GB
Apr 06, 2011 5:13 am EDT

I got the impression that Moneybrokers was the way to deposit money with a betting company "CANBET" that I later decided not to use only to find that my bank details had been forgotten by moneybrokers and are now insisting that I confirm my identity and are going to charge me for the privilage. In the meantime they are keeping my money in their account. Moneybrokers are a nasty bunch of blackmailing thieves in my opinion.

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howcanthisbe
Topeka, US
Dec 16, 2009 2:32 pm EST

I am having the same problem but for 10 times your amount. They closed my acct. for no reason, I sent them all docs needed once again and no response for 2 weeks now and my acct. is locked, do you see a pattern here. I am contacting the FSA which regulates them. This company needs to be shut down and put all those crooks in jail! Just google moneybookers there are thousands of people having the same problems. This is there MO they use our money to make money the longer they can use our money without repaying it the more they make. My question is how in the world can this be happening it is ILLEGAL? Who in the hell is overseeing these criminals?

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WIll Landers
, US
Nov 23, 2009 5:22 pm EST

They should not call it moneybrokers.com they should call it moneyscammers.com;
I just got hammered by them in their latest 'hook' scheme; they get your credit card info, put a 'hold' for funds on your bank account then tell you your payment is 'rejected' when you press the 'pay' button - they also tell you you entered the wrong CVC code but they don't tell you that they payment has placed a hold on your bank funds and does not pay for your ebay item at all! Customer service (haha) is provided by Bulgarians. DO NOT USE moneybrokers.com under any circumstances. ( google moneybrokers.com and look at the shady ties )

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9:43 am EDT
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Skrill fraud and misrepresentation!

Be aware that a very simple scam is in operation which is claiming to use the 'escrow' service of www.moneybookers.com and could cost you thousands. NB. I don't for one minute believe that moneybookers are part of it.

The scam is as follows:

Step 1. Entice the victim into buying something online, by offering an item at a very low price. In may case a car via 'autotrader' in the UK. The reason for the cheap price offered by the conman is that he has recently moved to Germany from the UK, and with the car being righthand drive he now wishes to get rid, but no-one wants a righthand drive car in Germany. He provides the Reg no and several photos. The car has no outstanding finance, and he suggests getting a HPI check to prove everything is legit .

Step 2. Communicate with the victim to answer all his questions. I asked for the VIN no of the car for the HPI check but he refused saying that you don't need it for HPI and that if he did send it out then he may be subject to fraud by me. He offers all the things that you'd expect such as logbook keys registration document, shipping and insurance included etc... I perform a HPI check and everything comes back clean. The purpose of this step is just to put the victims mind at ease.

Step 3. He informs you that with him living abroad we must use 'escrow', and that he wishes to use the escrow service provided by www.moneybookers.com.Escrow is a service provided by an impartial 3rd part who basically hold the buyers money until the goods arrive and are checked by the buyer. Only then is the money released to the seller.

This is all above board what has been suggested so far but the alarm bells start to ring loudly now. IMPORTANT The buyer should suggest the escrow company to use, not the seller, as it is the buyers money that is being moved around, and the buyer that pays the premium to teh escrow company. I knew nothing about escrow so i was very wary and googled as much info on possibles scams etc. There are loads of hints and warning signs to llok out for but in may case only that the seller suggested the company to use alerted me.

Step 4. Send the victim an email claiming to be from moneybookers with detailed instructions of what to do. This gives the impression that the seller has registered with moneybookers and everything is progressing. Unfortunately the email is from the conman . In my case the email came from Moneybookers ([protected]@uk-moneybookers.com) The email is very detailed and believable, siting instructions and guarantees, and gives you bank account details of where to send the money.

IMPORTANT this is where you either recognize the deception or you hand over the cash.
- The escrow company would always ask the buyer to register with them as the buyer is in the driving seat not the seller.
- The escrow company would never ask you to use person-to-person transfers .

There are loads of tips on how to spot the signs but you have to vigilant. In my case no money changed hands and saved me £6400.

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Kashif Rana
, US
Nov 12, 2018 5:29 am EST

mdmoajjemhossen876@gmail.com is a scammer who scam my 25 USD for mutual trading. Request block his account for further scamming . He know hidni also screen shot communication in Hindi is enclosed
https://www.facebook.com/eliass.hossain987 person fb id
Request chk him to do any deal

+[protected] WhatsApp number

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Daryl Skinner
, US
Nov 12, 2018 5:34 am EST

I am trying to deposit funds to my skrill acct and the payment was verified and approved by me 12 days ago, yet when I log into my acct it still shows zero balance. I would like these funds added to my balance asap as every day I am losing money because of this.

Acct Number [protected]

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Kurt Briggs
, AU
Nov 12, 2018 10:45 pm EST

I can't withdraw money from my account as I think it is being directed to nab which I don't have an account with I set up account with westpac and I've tried at least 50 times to withdraw I will be evicted from my residence if money doesn't go in asap I will contact ombudsmen unless I get immediate help my phone number is [protected]!

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lipi1214
, BD
Nov 11, 2018 4:06 am EST
Verified customer This comment was posted by a verified customer. Learn more

my email is 'latifalipi1214@gmail.com I can't login my skrill account .

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FaisalQadeer
, PK
Nov 05, 2018 5:01 am EST
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I have a skrill account my email id is k.faisal05@hotmail.com i am not using it for long time but now i have to use my account but account cannot open and password recovery process is so poor i can't recovery or change my password and can't able to open my account detail.

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donttrustskrill
, US
Nov 01, 2018 3:58 am EDT

Used Discogs record selling site to sell items then Skrill offered no protection again these scammers. Lost £40 and Skrill have been no help so far.

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Derrick Mgazi
, ZW
Oct 21, 2018 7:02 am EDT

I made a transfer into my skrill account but unfortunately l can't login because the account requires me to provide date of birth and l have done that but its keeping on saying incorrect date provided. What should l do to retrieve my account and havw the transfer l made to be reversed

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Sakibratul
, BD
Oct 22, 2018 3:23 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have a visa infinite card but when i am going to deposite in my skrill account it shows that my card is attatched with another skrill account.but why it happens?

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reginarodil
, QA
Oct 15, 2018 7:34 am EDT
Verified customer This comment was posted by a verified customer. Learn more

yesterday, i deposited money to my account and suddenly i can't open my account. i tried emailing them several times but there was no reply

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Umesh t
, IN
Oct 14, 2018 2:42 pm EDT

I have withdrawn money from my account but I have not received any money yet

Skrill Customer Reviews Overview

Skrill is an online payment platform that allows users to send and receive money securely and conveniently. The platform has received numerous positive reviews from users who appreciate its ease of use, security features, and low fees.

One of the most commonly praised features of Skrill is its user-friendly interface, which makes it easy for even novice users to navigate the platform. Users also appreciate the platform's security measures, which include two-factor authentication and fraud protection.

Another major selling point of Skrill is its low fees. Compared to other payment platforms, Skrill's fees are relatively low, making it an attractive option for users who want to save money on transaction fees.

Overall, Skrill is a reliable and convenient payment platform that has received high marks from users. Whether you're sending money to friends and family or making online purchases, Skrill is a great option to consider.

Skrill In-depth Review

User Experience:

Website Design and Navigation: Skrill's website has a clean and intuitive design, making it easy for users to navigate and find the information they need.

Account Registration Process: The registration process is straightforward and user-friendly, allowing users to create an account quickly and easily.

Ease of Use of the Platform: Skrill's platform is user-friendly, with a simple and intuitive interface that makes it easy for users to send and receive money.

Mobile App Experience: Skrill's mobile app offers a seamless and convenient experience, allowing users to manage their accounts and make transactions on the go.

Services Offered:

Range of Payment Options: Skrill offers a wide range of payment options, including credit/debit cards, bank transfers, and various e-wallets.

International Money Transfers: Skrill allows users to send and receive money internationally, making it convenient for users with global connections.

Online Shopping Support: Skrill supports online shopping, allowing users to make secure and hassle-free payments on various e-commerce platforms.

Cryptocurrency Support: Skrill supports cryptocurrency transactions, providing users with the ability to buy, sell, and hold cryptocurrencies.

Security and Privacy:

Account Security Measures: Skrill implements robust security measures, including encryption and advanced fraud detection systems, to protect user accounts.

Data Protection Policies: Skrill has strict data protection policies in place to ensure the privacy and confidentiality of user information.

Two-Factor Authentication: Skrill offers two-factor authentication as an additional layer of security, providing users with enhanced account protection.

Fraud Prevention Measures: Skrill has proactive fraud prevention measures in place to detect and prevent fraudulent activities, ensuring the safety of user transactions.

Fees and Charges:

Transaction Fees: Skrill charges competitive transaction fees, which vary depending on the type and amount of the transaction.

Currency Conversion Fees: Skrill applies currency conversion fees for transactions involving different currencies, ensuring transparent and fair exchange rates.

Withdrawal and Deposit Fees: Skrill may charge withdrawal and deposit fees, depending on the chosen payment method and user's location.

VIP Program Benefits: Skrill offers a VIP program with exclusive benefits, including lower fees, dedicated support, and faster transaction processing.

Customer Support:

Availability and Responsiveness: Skrill's customer support is available 24/7, ensuring prompt assistance to users whenever needed.

Support Channels: Skrill provides support through phone, email, and live chat, offering multiple options for users to reach out for help.

Knowledge Base and FAQs: Skrill's website features a comprehensive knowledge base and FAQs section, providing users with self-help resources and answers to common queries.

Resolution of Issues and Complaints: Skrill strives to resolve issues and complaints efficiently, ensuring customer satisfaction and trust.

Speed and Reliability:

Transaction Processing Time: Skrill processes transactions quickly, allowing users to send and receive money in a timely manner.

Payment Confirmation Time: Skrill provides instant payment confirmations, giving users peace of mind and assurance that their transactions have been successfully processed.

System Downtime and Maintenance: Skrill maintains a high level of system uptime, minimizing disruptions and ensuring a reliable platform for users.

Reputation and Trustworthiness:

Company History and Background: Skrill has a solid company history and background, with years of experience in the financial industry.

Regulatory Compliance: Skrill is regulated by reputable financial authorities, ensuring compliance with industry standards and regulations.

User Reviews and Ratings: Skrill has received positive user reviews and ratings, reflecting its reliability and customer satisfaction.

Partnerships and Affiliations: Skrill has established partnerships and affiliations with trusted companies and organizations, further enhancing its reputation and trustworthiness.

Additional Features:

Prepaid Mastercard Availability: Skrill offers a prepaid Mastercard, allowing users to easily access their funds and make purchases at millions of locations worldwide.

Integration with Online Merchants: Skrill integrates with various online merchants, providing users with a seamless payment experience when shopping online.

Loyalty Programs and Rewards: Skrill offers loyalty programs and rewards, giving users the opportunity to earn benefits and incentives for their transactions.

Currency Exchange Services: Skrill provides currency exchange services, allowing users to conveniently convert their funds between different currencies.

Pros and Cons:

Strengths and Advantages: Skrill offers a user-friendly platform, a wide range of payment options, and robust security measures, ensuring a convenient and secure financial experience.

Weaknesses and Limitations: Skrill may charge fees for certain transactions, and some users have reported occasional delays in customer support response times.

Overall Rating and Conclusion:

Summary of the Business's Performance: Skrill is a reliable and user-friendly online payment platform that offers a wide range of services, including international money transfers and cryptocurrency support.

Final Verdict and Recommendation: With its strong security measures, convenient features, and positive user reviews, Skrill is recommended for individuals and businesses looking for a trusted and efficient payment solution.

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Contact Skrill customer service

Phone numbers

+44 203 308 2519 +1 (888) 444-1107 More phone numbers

Website

www.skrill.com

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