The complaint has been investigated and
resolved to the customer's satisfactionResolved Moneybookers — customer service
resolved to the customer's satisfaction
Moneybookers.com What a shambles. I have never encountered a Company with such a bad Customer Services Department. Impossible to contact them to register a complaint. Emails are not replied to. Initial emails were surly and abrupt. Will ensure I never have to deal with this Company in the future. I attempted to pay 4, 59€ using my debit card to Skype. Still not resolved even after I sent them numerous emails requesting clarification of the situation. What a fiasco. I forwarded id proof with passport copies, proof of my bank account verifying my address only to receive some garbled email about my submitting my request from a high risk venue. Yup Spain. They can go and rot. Paypal for me.
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