Money Network Financial / EverywherePaycard.com
Reviews and Complaints

I recently requested a new money network payment card to receive my Ca Unemployment payments on. Upon receiving my card via fedex, it already had an unknown username attached to it. Therefore, fraudulent activity occured on my card while it was in the care of Money Network.
I had dificulty logging in to the account due to the username being someone else. Upon discovering this, the customer service rep closed the account and told me they were going to mail me a check for the balance on the card, and that it would take 10-14 days for me to recieve the check. I told them that that was unacceptable and asked if they could direct deposit the funds. They told me they could not do that and that there was nothing else that could be done.
I find this to be absolutely outrageous, and Money Network has inadequate security measures allowing their accounts to be defrauded.

I used this card. I like the statement is quite clear to read. But when there is issue with the transaction, then is like a hell.

I have order Walmart item with this debit card that I have with, however, the order was cancel because the system is down.

And the refund usually is only 3 -14 days.

This dispute form, customer service, fax received document, mail received document and everything is a naught. NO ONE IS WORKING. It had to held up my refund for over at least 105 days. DO YOU BELIEVE THAT?!

What a prestige financial firm. And the money refund I am talking about is around $150. Walmart just sit there like a pig. I have called them at least over 30 times in writing in chat box and calling at least 5 hours talking follow up and f/u. They don't care. And this money network is like Pay Pal. Over all make people unhappy in customer service. Regarding dispute handling time management is disaster.

I do not know what to say after I had read some review of this Money Network financial in complaintboard.com. It is threaten. But for sure is they will reply. I hope. [I do not know why 2 days things had to take over 100 days to finished, only if it is a scam, because they will never follow up.]

I am very unhappy with this Money Network. I was very delight to know this company in early this year. But now I faint.

I recently started using Everywhere Paycard for my everyday purchases, and I must say it has made managing my finances so much easier. The ability to use the card for groceries, gas, and even get cash back at checkout is incredibly convenient. I feel safer knowing that my funds are protected if the card is lost or stolen. The option to upgrade to a Portable Card Account for more services is a great feature that adds flexibility to my financial management. Overall, Everywhere Paycard has simplified my spending and provided me with peace of mind.

On June 5 2024 the money network app was hacked and they deposited my money $1843.38 into a chase account that is not mine. I bank with America first credit union. I have never even had an account with chase. Chase will do a late reversal. All money network has to do is call them at [protected] and they will happily reverse it. Money network keeps telling me chase needs to do a reversal but chase cannot do that as the account is not mine. I have filed two appeals with money network to no avail.

On 5/21/2024 I had to stay in a hotel. The hotel has a deposit for the amount of $115.00, when I checked out 2 days later, the hotel informed me that they released the deposit of $115.00 on 5/23/2024. I called money network and they told me there can be "up to a 31 day hold" on hotels, restaurants, rental cars, etc. I can't find anything stated those terms only that car rentals are up to 31 days. And even for refunds from stores they put a 2 day hold on funds. I got a flat tire and really needed my money which I explained to money network, but they didn't care.

I received my debit card in the mail and all was good until about 2 weeks into having it. Attempted to make a purchase at 7-Eleven my card was declined for a $10 purchase, I immediately checked my balance, system said I had close to $700 in the account. I went back to try and use my card again and declined. When I called customer care Not only was I not assisted but I was in aggressively dealt with and was forcefully told my account will be closed for reasons that they couldn't explain to me because they didn't believe that I was me yet they could tell me that they were closing the account ;a person that's not verified to be discussing the account to there poorly investigated opinion conclusion. does that make sense. Representative Paula was very rude and smug and nonchalant about the .potential ruining of my life. Upon hearing the panic in my voice she decided to place a hold on the account versus closing it but assured me that I would have to take he way which is closing it and getting a check maild me at some point because there was no other options outside of what she had in store for me. She needs to be fired because written up is too lenient in light of how I was handled. This was to be my saving Grace and I'm concerned because I have struggled hard to get where I am and survived this far to have something outside of my control potentially ruin me. Hopefully someone reads this they can do something.

Edd made the deposit to my card. I went into the app to transfer funds to my personal bank account and AFTER completing the ACH transfer which should be immediate I was notified that it would take 2-4 days to complete. I then called and spoke with a customer service representative to ask if it was possible to cancel the transfer so the money would go back to my account immediately. Without even a discussion she put me on hold then came back and said the ACH has been canceled. So I looked at my balance and the $ wasn’t there. I asked her if it was canceled why the money wasn’t there and she said you will see it in 2-4 days. I said you you have Got to be kidding me! Why would you do that if the money wasn’t going to be there immediately and why would you do that without my permission? I was just asking a question not authorizing anything. Now it’s been over 3 days and my money is still no where to be found and the only one who can help me is a supervisor who I have now been on hold for in a que gor over 2 hours and still no live person! How can a bank stop pymt on something that had not been paid out yet and not return the. Money to the original account! That’s not even LEGAL!

My name is No Name Given kariman. Just because of my name money network is giving me hell time . I’m a 65 years old and more than a month almost everyday I’m calling money network customer service to unblock my card . They ask me to email and fax that , that’s my name. I sent them my citizenship certificate but still they telling me that our supervisor will review. And I’m hold for 3-4 hours. Sometimes nobody answer it so I have to call back again. More than a month now I’m calling them everyday 3 times. I’m an old lady and I live by myself. I’m sick and pay for my medication. My rent , groceries etc. I don’t know whom to ask help . Please 🙏 I really need help.

Early in 2023 I received a debit card from Money Network with my California Middle Class Tax Refund amount on it. I activated the card with their automated phone system. Unfortunately, a month later my house was damaged, and I was not able to entered it and obtain any items, including this debit card. I was not sure how to order a replacement card since all of the paperwork that accompanied the debit card was also still in my house. I Googled and located the customer service phone number to report lost, stolen, and damaged Money Network debit cards. I have called this number, [protected] several times and after going through the prompts and entered all of the requested information, I get a recording advising that they are having technical difficulties. I also attempted to submit the request on their website but when you reach the option for a replacement debit card you get a message their server is down. As of now I am still unable to request a replacement debit card from Money Network. I'm wondering just how much of California's money this company is holding hostage. This is a terrible way to conduct business and The State Of California should be ashamed of themselves for doing business with this company, they are not representing you well and definitely not taking care of your residents.

Hi - I did not receive my MCTR card. But I did receive a letter on April 3 asking me to call if the card was not received. The Customer Service numbers and Chat options are impossible to connect to...always busy, always unavailable.

I tried months ago to find out about this and it was the same experience.

I am going to lodge a complaint with the FTB. Its outrageous.

The Franchise Tax Board, Station 2160, called yesterday, 1/13/2023, regarding my inquiry letter, to advise me that my Stimulus was already processed and approved last 10/25/2022, but I have not receive it as of today.

He advised me to call Money Network at [protected]. I was able to talked to a certain Kevin, who was very rude, and told me that my stimulus was being processed but I counter that my stimulus was already processed and approved on 10/25/2022, according to FTB Station 2160.

Mr. Kevin of Money Network changed his answer, that "they are short of Debit Card and I have to wait until 1/31/2023 to inquire".

Please do something because this is the first time that I will the first time I will be receiving my stimulus by debit card. Ever since, I filed my Income Tax Returns electronically, so I always received my stimulus and refund by DIRECT DEPOSITS.

Hi i wanna file a complaint because for some reason my card keeps getting lock after i get off the phone with your associates and i wanna know whats going on its not allowing me to log in which is very crazy anywho i did the piggy bank to say money and now i cant get into my account which i find very odd i would like for yall to let me make another password asap so i can check on my money and remove it i talked to five different workers today and the last two told me i basically gotta wait to do another password which again sucks bad yall are playing with my money i dont think its cute or funny i asked to be called back and i didnt recieve a call yet i wanna take my money from their but cant because you arent allowing me the access which i might have to go to a lawyer smh fix signed a unsatifactor customer!

Went to work on Thanksgiving last year and left my wallet in my bag at the nurses station. The next day around $1,500 was spent on liquor stores, sports stores, and auto stores without my knowledge or permission. I don’t drink, I don’t play sports, and I literally received my vehicle on the day in question so would have no need for car parts. I’ve also only been to the city where the transactions occurred maybe once since I’ve lived here. There are hundreds of stores closer to me. Opened a dispute with MN and filed a police report (which was added to the dispute). Dispute was denied stating more information was needed even though no one would tell me what was missing. Appealed with dates, times, locations, a detailed statement, my contact information, and the police report. Appeal denied again for the same reason. This process has been continuing over and over again. Today they said I needed to do ANOTHER appeal as the first wasn’t legible even though it was an email. I’m willing to provide whatever information they need I just want my money back.

My card has been locked for over a year. I was told to fax my SS card and ID which I’ve done. They claimed the SS card wasn’t clear enough, to which I sent 3 more times. I’ve also emailed it. They claim it’s not good enough. I’ve asked to speak to supervisors and they have put me on hold for up to 2-3 hours each time before I hang up. I need access to my money in the account.

I filed a dispute in April after watching multiple transactions being made on my acct fraudulently within minutes of each other, I immediately called customer service was told sorry can't cancel your card or do anything until the charges aren't in pending stage- what? Are you for real. So I then go through my account find more unauthorized charges backing to January I called then back to file dispute was told they would send me the forms, but before they even mailed the forms they closed my dispute saying not enough evidence umm I hadn't even received the dispute papers yet so then I'm told I have to file an appeal cuz of their mistake I file the appeal no provisional credit and wait 90 plus days calling every other week only to be told it was denied to conflicting info and not enough evidence really cuz I sent in documents proving fraud on other accts because of data breaches where my info was stolen can't ever speak to anyone in dispute dept payments get rejected for nsf when there is more then sufficient funds this is a scam I want my money back

I can't reach customer service via # [protected]. Account is on hold for suspicious activity. I approve of the transactions & have been on hold for three days trying to verify the transactions. I need to access my money for medicine now and I can't reach them you just stay on hold indefinitely waiting for the next customer rep. There is no other way to reach except mail.

I have had multiple fraudulent charges on my account. They have denied my dispute, they will not let me transfer my remaining balance to another card, they are not communicating with me, they stated they would reimburse me until the charges were taken care of, they did not, they still have not. The customer service hangs up on the customers so calling frequently has been an issue to talk to someone, the fraudulent charges are from Walmart, which they are affiliated with and told me to call Walmart. They do not have anything in writing regarding their policies and procedures, they stated they are not allowed to give those to me. I am still in a battle with them, and continue to use them for the fact that my employer only deposits pay checks into this account. Moving forward, I feel people are thieves because companies like, “The money network,” allow them to continue to steal and no one is held accountable. My lawyer and I are going to ensure every “recorded,” phone call, along with every dispute will have justice not just for me and my experience but others whom are going through the same issue

I had a hotel stay in New Orleans on May 19th through May 22nd when I check out on the 22nd my money network card had a pending balance of 150 something dollars and it was on there and they still on there to this day in June 6th 2020 to the hotel I stayed in and already released for my phone so they can release the whole off of my card money network refuse to take the hold off until they sent a letterhead with their name my name the last four digits of my car the amount in the day which I'm pretty sure they was looking at it staring them right in the face and they still denied it my money you still on hold I can pay my bills and they're still on hours and days and weeks on hold for supervisors and the customer service which was all trash do not deal with these folks as soon as I get my money

I had money sent to my account not knowing they would put a hold on my card and I need that money asap! I sent the stuff to verify through their compliance number and no response. This is ridiculous I seriously need my money off of this card like today.

I stopped working at Walmart so it says it locked my card that shouldn't be a reason to lock my card.

I called several time about my lost card and each time the call was ended because I could not answer the question about my pay, I had the last two pay stubs with me but the person said it was the wrong information on file with the company.

I told her that this was all the information about where I worked last..I gave her my personal information..ss, birthday, phone number..etc

On monday February 21st at 9:21 am 200 dollars was withdrawn from at atm in Monrovia , 9:22am another 400 was withdrawn from my account from the same atm .February 22,2022 at8:11 am 600 dollars was withdrawn from an atm in Costa Mesa . At 1:03 pm 1,423 dollars was spent at Kay jewelers Cerritos mall . At 1:10 1,281 dollars was spent at Kay jewelers Cerritos mall . At 12:57 64 dollars was spend at shoe refreshed Cerritos mall . February 23 12:57 another 109 dollars was spend at target in Costa Mesa , I would like a complete refund for all 4,004 dollars that was spend on my account

My name is Reginald McLeod and I am the human resources manager for CMA Services, Inc., located in Hartsville, SC. My telephone number is [protected]. I have a former employee here in the corporate office who when working with us wanted to use his Money Network Card for direct deposit purposes. He gave us the routing number and account number for us to deposit his funds but unfortunately he lost the card prior to registering the card and failed to notify us that he had done so. Without awareness that He lost the card, we made two deposits into this account back in August and September of 2021 and to this date, after repeated attempts no one from Money Network has taken the time or been competent enough to advise us as it relates to retrieving this young man's money. He is extremely frustrated and irritated by this and at this point is seeking legal counsel to address the matter.

I have two existing transaction disputes dating back to December 2020 and January of this year (2021). Both are unauthorized ATM withdrawals from two separate CVS stores in the amounts of $200 and $380. I went about the usual process of responding to the unauthorized transactions via physical dispute forms. Both forms were most likely denied due to unforeseen mailing delays. Note: The response time is 10 business days from the day the unauthorized transaction is reported. Since then, I have tried on several attempts to get the situation resolved. This would include sending in another set of dispute forms as well as an appeal letter. Since May of this year, the latest status I had received regarding my disputes is the appeal letter that was sent on May. More recently, I had sent out an e-mail to an address affiliated with Fiserve.