Menu
Write a review
File a complaint
Moe's Southwest Grill

Moe's Southwest Grill review: queso/customer service

U
Author of the review
8:33 pm UTC

For starters they never say "Welcome to Moe's" when you enter but I love their queso so I keep coming back. So today was supposed to be free queso day, 9/19/19. The owner of this location was actually the one who told me to come in on this day a few weeks ago when I was there. So I entered with my son and asked for 2 cups of queso. Just as the worker was finishing up my order the owner comes out the back says 1 cup of queso right? I said no 1 for me and 1 for my son. She told me no only one! I said it's one per person we're not 1 person it's 2 of us and besides my son eats a cup by himself. I also mentioned that I come here all the time and reminded her that she was the one that told me to come in on this day for the free queso! Finally she said ok. I was so appalled! They didn't even fill the cup, only filled it halfway. So finally we get home and start to eat the queso and it was so loose like it was watered down! It the same queso you would receive if it wasn't free! I'm so disappointed Abdul relieved that I didn't spend my money on that garbage!

0 comments
Add a comment

More Moe's Southwest Grill reviews & complaints

Moe's Southwest Grill - lied to, then fired because of favoritism 28
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Moe's Southwest Grill - harassment
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Moe's Southwest Grill - racist business policies
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Moe's Southwest Grill - cold/stale food w/o refund
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Moe's Southwest Grill reviews and complaints
  1. Moe's Southwest Grill Contacts

  2. Moe's Southwest Grill phone numbers
    Click up if you have successfully reached Moe's Southwest Grill by calling +1 (877) 663-7411 phone number 0 0 users reported that they have successfully reached Moe's Southwest Grill by calling +1 (877) 663-7411 phone number Click down if you have unsuccessfully reached Moe's Southwest Grill by calling +1 (877) 663-7411 phone number 0 0 users reported that they have UNsuccessfully reached Moe's Southwest Grill by calling +1 (877) 663-7411 phone number
  3. Moe's Southwest Grill emails
  4. Moe's Southwest Grill address
    5620 Glenridge Drive NE, Atlanta, Florida, 30342, United States
  5. Moe's Southwest Grill social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 14, 2026
  7. View all Moe's Southwest Grill contacts
Moe's Southwest Grill Category
Moe's Southwest Grill is ranked 29 among 57 companies in the Fast Food Chains category