Menu
Write a review
File a complaint
Moe's Southwest Grill

Moe's Southwest Grill review: overcharged by the restaurant cashier for an item I did not receive

F
Author of the review
12:55 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Location:
Odessa FL Store # 6625
Order # 182
Date: 1-21-19
Time: 12:57 pm
Order Total: $28.18

The cashier ran up three bowls and two had extra meat on them. The third bowl did not. I watched the prep person prepare my bowls and he only put one small scoop of chicken on the third bowl. I told the cashier and she asked the manager who had been walking back and forth on the front line and who did not put my bowls together. He said that there were x-meat on all 3 orders. I said no there was not on the last order. The cashier charged me for extra meat on the third bowl and the manager was not the person who put the bowls together. This restaurant has done this in the past and as far as I am concerned they over charged me for an item I did not even order nor receive.

0 comments
Add a comment

More Moe's Southwest Grill reviews & complaints

Moe's Southwest Grill - lied to, then fired because of favoritism 28
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Moe's Southwest Grill - harassment
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Moe's Southwest Grill - racist business policies
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Moe's Southwest Grill - cold/stale food w/o refund
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Moe's Southwest Grill reviews and complaints
  1. Moe's Southwest Grill Contacts

  2. Moe's Southwest Grill phone numbers
    Click up if you have successfully reached Moe's Southwest Grill by calling +1 (877) 663-7411 phone number 0 0 users reported that they have successfully reached Moe's Southwest Grill by calling +1 (877) 663-7411 phone number Click down if you have unsuccessfully reached Moe's Southwest Grill by calling +1 (877) 663-7411 phone number 0 0 users reported that they have UNsuccessfully reached Moe's Southwest Grill by calling +1 (877) 663-7411 phone number
  3. Moe's Southwest Grill emails
  4. Moe's Southwest Grill address
    5620 Glenridge Drive NE, Atlanta, Florida, 30342, United States
  5. Moe's Southwest Grill social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 15, 2026
  7. View all Moe's Southwest Grill contacts
Moe's Southwest Grill Category
Moe's Southwest Grill is ranked 29 among 57 companies in the Fast Food Chains category