Moe's Southwest Grill review: Missing food for a second time

I ordered 6 tacos on April 19th, 2022 at 6:48pm online. We were missing part of our order and this is the second time this has happened. With all the inflation happening now with food etc, nobody likes to waste money. I called the store and I was told they couldn’t do anything and to fill out this complaint online. I feel a manager should have offered my money back or at least a store credit. It is unacceptable to pay for food you don’t get! Something needs do be done!