Moe's Southwest Grill review: lights off when store is still open

At 8:14 I went to go inside the restaurant and noticed none of the open signs were lit and the workers were cleaning the floors as if the store was closed. When I called and asked what time they closed the girl who answered got silent, I said hello again, and she responded snickering saying hello like she didn't hear me, then said they close at 10. I'm sure they lost a lot of customers that night, & it didn't seem like they cared