Moe's Southwest Grill review: late to make food and food was incorrect

Order #[protected], placed an order for pickup and 20 minutes later than was promised for pickup the food hadn't even been prepared yet. I had to wait another 10 minutes for the food to be made. When I got home, our food was incorrect and not what we ordered. I am so beyond disappointed in my experience here. I hope that someone can reach out to me letting me know how this is going to get resolved.
I can be reached at [protected]@gmail.com

Thank you!