Moe's Southwest Grill review: inaccurate order

I paid extra for queso in my items and to make my entrees meals with queso on the side. I have never had a problem with accuracy from a Moe's. I drove all the way home (25 minutes) just to find the items that pretty much make a meal for me weren't there for two out of three items. Too far to drive all the way there and back again. Normally I wouldn't have cared but when you pay extra for something you expect it to be there.