Moe's Southwest Grill review: chips and burrito

My family and I visited your location at Hershey Park, PA. We were happy to see it in the food court since every experience we've had on Long Island has been a positive one. The chips were underdone, there was hardly any meat in our burritos and they were loaded with tons of sour cream and rice. They were completely out of stuff. When we complained, we were just given more underdone chips. The worst experience of any establishment we've even eaten at. We are a family of 4 and it was not a cheap meal for the quality we got.