Modo Casino review: Unauthorized credit card charges
The complaint has been investigated and resolved to the customer’s satisfaction.
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My card was used at your establishment and I didn't authorize those transactions
** I want a refund back to my debit card
Date it started: 11/1/2023
Claimed loss: 544.91
Desired outcome: I want a refund
Modo Casino customer support contacts
Hi Derrsyk,
We apologize for any unauthorized transactions you've experienced. However, please note that we do not process payments directly, as we are a platform for social gaming. We recommend reaching out to your bank or card issuer to report the unauthorized transactions and initiate a dispute or chargeback process. They will guide you through the necessary steps to resolve this matter.
If you have any further concerns or questions, please feel free to contact our support team at support@modo.us.
We apologize for any unauthorized transactions you've experienced. However, please note that we do not process payments directly, as we are a platform for social gaming. We recommend reaching out to your bank or card issuer to report the unauthorized transactions and initiate a dispute or chargeback process. They will guide you through the necessary steps to resolve this matter.
If you have any further concerns or questions, please feel free to contact our support team at support@modo.us.
Resolved
This complaint has been resolved automatically due to user's inactivity.
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