The complaint has been investigated and
resolved to the customer's satisfactionResolved Mike Riddle Mitsubishi — rip off service men and women
resolved to the customer's satisfaction
Back in 2004 our son was in Hill Airforce base, One day he called and said he was at the above car dealership and was looking at a used car and found one . I asked to speak to the sales person at Mike riddle Mitsubishi and the sale men stated it looks like he might need a Co sign for approval. We told the sales person please do not have our son sign any forms or contracts until you fax us the paper work. Well we never got a fax . The next morning I called my son and he stated they let him take to car to the base and was waiting on a loan approval.
I told my son how can they do that if we did not give them our infomation for the co sign. My son faxed me the paper work he had and it stated in short " the intrest rate if approved can be as high as 15% or more and if not approved the vehicle must be paid in full . So they let my son drive off with a vehicle not known if he would get approved. I feel that because he in the Airforce so they and get a court order to take it from his pay and or the knew he had us to pay the debt . I ask to speak to the sales men again and told him I ask you not to have my son sign any contract until you faxe a copy to us in NY. His answer was your son in the Air Force and adult . Then I said so you like to take advantage of our young Service men and Women that are far from home and away from there family " he stated OH NO another parent saying we abuse the the Military young men and women I can't stand that crap from these parents there are adult and can read a contract. So make a long story short I had my son return the car but had to pay several thousand dollars to get him out of the contract that had no limit or might have to be paid in full with in thirty days. If my son was not in the Airforce I would have went down there my self and drove the car right thru there dealership. Also tryed to call and speak to the owner Mr Mike Riddle he never would respond to any voice mail i left and I even wrote a letter with no response. This dealrship has some kind of loophole to con or force people into a contract. How can they allow you to drive off the lot if your not approved for a loan. I showed the contract to a New York Dealer he stated that this contract would be illeagal and void in New York State. I called up DMV in UT and they sated they get alot of complaints from service men and women about this kind of deals. But said the only corse is to try to take it to a court but we are out of state in NY and our son went over seas to the war. What a shame and how UN-AMERICAN THIS DEALER IS. Also knowing these young boys amd girl are being sent to war and won't be using the car for a year or two they should know how the turn over is at Hill Airforce base.
Please avoid this dealer Mike Riddle
PS I was able to buy my son a brand new honda Accord at 6% from NY and ship it to Hill Airforce base and the whole price was cheaper by several thousend dollars the the 4 year old car he was getting form them. But had to sell it in less then a year because he went over sea but was able to sell it for what we owed on it with in thre days of him going over seas it only had 8, 000 mile on it.
Mr Serrano New York