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MetroDeal Holdings

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MetroDeal Holdings Customer Service Contacts

+63 28 231 955 (Philippines)
+66 26 756 225 (Thailand)
+66 26 756 226 (Thailand)
OMC Chambers, Wickhams Cay 1
Road Town
British Virgin Islands - 3085

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Complaints & Reviews

MetroDeal HoldingsMy 5 Vouchers that they still can't refund

I purchase 5 vouchers in metrodeal on Nov. 21, 2020 worth 2, 495 thru GCASH PAYMENT, my voucher code was gone in my account I still didn't used it yet, the customer service Lisa keeps telling me that my voucher was in my account but still it wasn't there then I said I wanted to refund the payment that I made to them and then they don't reply to my emails anymore I send my 2 valid i.d's as they required and my proof of payment to them but still no response at all... poor customer service

My 5 Vouchers that they still can't refund

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    MetroDeal Holdingsvoucher

    Seller charged me but i havent received my voucher. uselss customer support they are not accommodating. better use shopee. I ordered last week and until now they havent validated my payment said about calling my card company which i already did. still havent resolved. my payment is still not yet validated and my credit card company said i was already charged. too stressful dealing with this comapny!

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      MetroDeal Holdingsnumi signature massage promo

      good day yesterday i purchase this numi 90 min massage promo using credit cards under my husband (alberto b. buhain Jr) PNB credit card 4 otp was sent to his contact no. and encoded and 1 OTP was sent to his BDO master card and was received & i encode it after that no confirmation was sent and received (total of 5 voucher purchased using credit card payment) so i tried to purchase using over the counter payment via sm dept. at southmall and paid 2 voucher but until now confirmation was received. Upon checking yesterday to my account my voucher there is two voucher cleared and was used because im expecting the one i paid over the counter can be used by presenting the OR the manager request for metrodeal voucher but i dont received any for the two paid thru sm dept southmall to cut it short i used and presented the 2 cleared vouched purchased via credit card 3 voucher via credit card still on pending and 2 voucher paid over the counter no confirmation received. Attached herewith docs. for your reference. Feel free to call if you still nedd more info and confirmation at [protected]. thank you and more power.

      Maricel B. Buhain

      numi signature massage promo
      numi signature massage promo
      numi signature massage promo
      numi signature massage promo
      numi signature massage promo

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        MetroDeal Holdingsrefusal to place an order that's already paid for

        I made a purchase online on June 25th using my debit card and got an error from their site that the order was unsuccessful. When I checked my online banking, the amount was debited. Called and emailed their customer support to provide proof of the successful bank transaction confirmed by my bank only to be told that they cant find the charge and that i should place a new order using a different card.

        refusal to place an order that's already paid for
        refusal to place an order that's already paid for
        refusal to place an order that's already paid for

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          Jan 19, 2019

          MetroDeal Holdings — deduction without using it...

          Im complaining about deducting a amount of 3, 300 pesos in my account without using my credit card in yakimix...

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          MetroDeal Rides Ticket Promo — metrodeal skyranch tagaytay promo

          I availed a ticket promo from metro deal last dec 9, 2018 and I payed it dec 10, 2018 between 5:45 pm. But...

          MetroDeal Holdings — metrodeal voucher expired

          I bought a total of 3 vouchers (two different transaction) on Dec 3, valid from Dec 4 - Dec 29, was given the...

          MetroDeal Holdings — vouchers for ocean park (manila) pass

          I've been using metrodeal since 2011 and doesn't encountered any circumstances at all not until today...

          MetroDeal Holdings — Service

          My friend purchased 16 voucher from them last Oct 2 due to some circumstances she asked if we can cancel the...

          MetroDeal Holdings — white palace spa

          I felt na porke metrodeal discount kami less priority kami. Na kapag pare serve d na kami last week and they...

          MetroDeal Holdings — no voucher

          Hi, I bought 2 promo tickets last week from metro deal for wensha spa. I paid it as well over the counter...

          Metrodeal — skyranch pampanga

          Hindi ko po natanggap ang e-vouncher sa email ko "Payment reference for this voucher has expired and...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          MetroDeal Holdings — expired voucher and false advertising

          Bought a voucher July 29, valid from July 31 to October 30, was given the date of July 30 as payment...

          MetroDeal Holdings — zonav skin wellness for warts removal

          on the voucher i purchased on may 19, 2018 its for unlimited warts removal there is no specific warts size...

          MetroDeal Holdings — unprofessional behavior, not responding to client

          the phone number of the company is [protected] and the name is Radianz Medical Clinic. I am texting them...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          MetroDeal Holdings — asia’s lashes lashes extension

          Good day Metro deal. I am complaining here about your voucher, it was said it is allowed to be used at retiro...

          Quezon City

          MetroDeal Holdings — refund procedure

          Your procedure sucks! When I accidentally purchased the wrong item, I immediately contacted you to have it...

          Metrodeal — Refund

          I bought a metrodeal voucher for P 4, 999.00 via credit card last December 2015. Unfortunately, the date I...

          Metro Deal — REFUND

          At first, i have purchased 2 vouchers not knowing that the place of the restaurant is in Las Piñas. I...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          MetroDeal Holdings — No Refund

          I am wondering how Metrodeal have been handling the refund even though they promised the refund since March...

          Makati City

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