The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Metro PCSlong delay to receive text message

We have signed up for Metro PCS unlimited call, text and internet service almost 8 months ago. The text message service is horrible. Some times it takes almost 25 minutes to reach a text message. It's causing lot of trouble for us. My wife could not reach me many times to pick her up because the call from her Metro PCS phone did not go through.
I called the tech support and the guy mentioned he cannot do anything because it's coverage issue. I did a test and seems like Metro PCS has no contract with other carriers to use their service in an area where Metro PCS do not have coverage.

Responses

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.