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Metro by T-Mobile

Metro by T-Mobile review: Switch phone service on my plan

K
Author of the review
6:23 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

April 30th, 2020 I called the store to see if the iPhone I seen on website was available. Whitney the store manager said for $ 99.00. I said iPhone 7 was on the website for $29.00 with a switch. She said no there is not. I said I am looking at it she said no there is not. I just hung up. She is rude, costumer service bad, I always have problems with her. She needs to really be trained on what her job title is. I have had nothing but bad experiences with her. Since day 1. I complained on her back in January 18th, 2020. And I see she still there and still the same. Kelly Atchison [protected]

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    MetroPCS Wireless, Inc. PO Box 601119, Dallas, Arizona, 75360, United States
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    Jul 09, 2026
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Metro by T-Mobile Category
Metro by T-Mobile is ranked 44 among 102 companies in the Mobile and Cell Phones category