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Metro by T-Mobile

Metro by T-Mobile review: Refund no issued

T
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9:12 pm EDT
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9/12/25 Called MetroPC and ordered IPhone13, misleading, received 2nd line and received authorization to return IPhone 13 via UPS. Received confirmation on 9/23/25 that delivery was received from TMobile/MetroPC. I have reached out to MetroPC 4times regarding refund and told order support to get in contact with me the next day. To date no response and no refund of the IPhone13 that was shipped back to MetroPC with confirmation from UPS / proof of delivery. I have made so many calls to get my refund!. I have emailed MetroPC.

Claimed loss: $270.00

Desired outcome: Please refund my money of $270.99. I would appreciate a response.

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Metro by T-Mobile is ranked 45 among 136 companies in the Mobile and Cell Phones category