CB Insurance Services MetLife Complaints #2-21

MetLife review: Inability to receive online access to retirement annuity account

jgcl of US

Jul 16, 2026 9:40 pm UTC

Verified customer

Featured review

Repeated attempts to achieve online help for above problem were unsuccessful. Tech support was non existent and on last call after long wait they disconnected my phone call. No call back attempted , only a very poor AI survey regarding call. Never heard back from them either. I currently have another annuity account with Brighthouse with no problems.. Reported this problem to my Financial Advisor with Harris Bank.

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+1 (800) 638-5433

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Individual Annuities

+1 (800) 422-4272

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+1 (800) 638-7283

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+1 (800) 638-2704

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