Menu
Write a review
File a complaint
CB Virtual Worlds Meta Quest Meta family center/account controls
Meta Quest

Meta Quest review: Meta family center/account controls

E
Author of the review
7:33 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The supervised child accounts do not allow supervised purchases, redeeming of gift cards and/or transferring of funds from the parent account to the child accounts. There are advertisements in the 10-12 year old versions of the apps for in-app purchases, then when you try to buy them, it then says sorry this is for 13+ only! Ridiculous, if I am purchasing something for them through the supervised account then I should be able to determine what my child can and can't do or can and can't buy. Fortnight, Nintendo and many others have figured out working supervision accounts. For the money we pay for these headsets this is the worst application experience I have ever seen. Navigating all of the different sections within the application and website are also a pain. I have seen similar posts all over the place, we know you have the $$$ make it work! Nothing worse than kids that just want to play and receive gift cards and CANT USE THEM!

Desired outcome: Fix the ability to manage purchases, gift cards and gift card redemptions through the supervised accounts. Also fix your application and web site to make it more user friendly.

Confidential Information Hidden: This section contains confidential information visible to verified Meta Quest representatives only. If you are affiliated with Meta Quest, please claim your business to access these details.

0 comments
Add a comment

More Meta Quest reviews & complaints

Meta Quest - Awful product and support
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Meta Quest - Still no casting (Major Fail)
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Meta Quest - Awful
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Meta Quest - Can’t even set boundaries
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Meta Quest - Doesn’t work DON’T SPEND YOUR MONEY
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Meta Quest - Completely blocked me out of my account
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Meta Quest - I couldn’t find any app anymore
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Meta Quest reviews and complaints