Menu
Write a review
File a complaint
Merts Heating & Air Conditioning Profile

Merts Heating & Air Conditioning

www.mertsheating.com

Learn how the rating is calculated

2.3 2 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Merts Heating & Air Conditioning Reviews 2

ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Merts Heating & Air Conditioning adam was a grate tech!

adam was a grate tech! he was on time and super professional and got the job done fast! i def recommend merts heating and air conditioning and adam!

Read full review of Merts Heating & Air Conditioning
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Merts Heating & Air Conditioning So, I got this card in the mail talking about Merts Heating & Air Conditioning

So, I got this card in the mail talking about Merts Heating & Air Conditioning. They said they could fix my furnace in Chicago, which is where I live. But when I called them up and gave them my address, they put me on hold and then told me they don't service my area. What a bummer! Their card is totally wrong and I can't even give them one star.

Read full review of Merts Heating & Air Conditioning
Hide full review

Merts Heating & Air Conditioning Complaints 1

ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Merts Heating & Air Conditioning Merts Heating & Air Conditioning bought Kleine in 2020 or 2021, so my receipt says Kleine instead of Merts

Merts Heating & Air Conditioning bought Kleine in 2020 or 2021, so my receipt says Kleine instead of Merts. I don't know why they still use Kleine because Merts owns it 100%. Kleine installed a NEW furnace for me in December and gave me a 10-year warranty. On January 2, 2022, the furnace stopped working, so I called them. They sent a service guy to fix it, and he charged me $675 because it was the weekend. He said that once he talked to the office, they would look into refunding me because it was a warranty repair. I waited a few weeks but didn't get a call, so I called them. They said they'd look into getting a refund for the warranty. On 02/02/2022, they called me and said they would only refund $150 (cost of the part?) of my $675. I asked WHY I was charged $525 labor for something under warranty that took less than an hour to replace (a gas valve)? They said it was an evaluation fee, plus labor, plus weekend surcharge. This is not acceptable to me, and I want a refund.

Read full review of Merts Heating & Air Conditioning
Hide full review

Is Merts Heating & Air Conditioning Legit?

Merts Heating & Air Conditioning earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Merts Heating & Air Conditioning to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Merts Heating & Air Conditioning is known for their high standards and safety. If you're thinking about dealing with Merts Heating & Air Conditioning, it's wise to check how they handle complaints.

We found clear and detailed contact information for Merts Heating & Air Conditioning. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Merts Heating & Air Conditioning has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Mertsheating.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mertsheating.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Mertsheating.com you are considering visiting, which is associated with Merts Heating & Air Conditioning, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Mertsheating.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mertsheating.com may offer a niche product or service that is only of interest to a smaller audience.

Overview of Merts Heating & Air Conditioning complaint handling

Merts Heating & Air Conditioning reviews first appeared on Complaints Board on Jun 12, 2023. The latest review adam was a grate tech! was posted on Jun 12, 2023. Merts Heating & Air Conditioning has an average consumer rating of 1 stars from 3 reviews. Merts Heating & Air Conditioning has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Merts Heating & Air Conditioning Contacts

  2. Merts Heating & Air Conditioning phone numbers
    +1 (708) 754-4768
    +1 (708) 754-4768
    Click up if you have successfully reached Merts Heating & Air Conditioning by calling +1 (708) 754-4768 phone number 0 0 users reported that they have successfully reached Merts Heating & Air Conditioning by calling +1 (708) 754-4768 phone number Click down if you have unsuccessfully reached Merts Heating & Air Conditioning by calling +1 (708) 754-4768 phone number 0 0 users reported that they have UNsuccessfully reached Merts Heating & Air Conditioning by calling +1 (708) 754-4768 phone number
  3. Merts Heating & Air Conditioning emails
  4. Merts Heating & Air Conditioning address
    3102 Holeman Ave, Steger, Illinois, 60475-1189, United States
  5. Merts Heating & Air Conditioning social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    2024-05-13 16:02:11
  7. View all Merts Heating & Air Conditioning contacts
Merts Heating & Air Conditioning Category
Merts Heating & Air Conditioning is ranked 271 among 383 companies in the HVAC and Climate Control category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.