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CB Car Dealers Mercedes-Benz International Complaints #102-121
Mercedes-Benz International

Mercedes-Benz International review: bad business/deception practices

M
Author of the review
4:06 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

My car was towed to the dealership for an inspection due to my purchase of bad gas from BP. I asked the dealership to call me to let me know the results of their inspection. When i received a call from Brad Patrylak who is the service consultant he told me that my car had been driven around the lot and that everything was fine. He told me I just needed a battery. When i went to the dealership to pay for my charges and to pick up the car which was about to be towed on a flatbed truck but the tow truck driver noticed that the right rear wheel was stuck/locked in place. I approached the service consultant and he immediately blamed the tow truck driver. I had to pay to have the car inspected again due to the dealership negligence and they refused to refund my charges or to take responsibility for their employee's actions. I did not have access to my car for approximately 5 days and neither did the tow truck driver so the damage was done at their dealership. Even the dealership manager refused to take responsibility and their deceptive practices caused me to double pay for their mistake.

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  1. Mercedes-Benz International Contacts

  2. Mercedes-Benz International phone numbers
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    International
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    Mercedes-Benz Financial Services
    More phone numbers
  3. Mercedes-Benz International emails
  4. Mercedes-Benz International address
    Mercedesstraße 137, Stuttgart, 70327, Germany
  5. Mercedes-Benz International social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 05, 2026
  7. View all Mercedes-Benz International contacts
Mercedes-Benz International Category
Mercedes-Benz International is ranked 3 among 628 companies in the Car Dealers category
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