Menards review: special orders

11/01/19 I ordered and verified for the 3rd time my order. I still received the wrong item and when returning it was nothing but a disaster with the Manager at Menards in Ottumwa, IA. What a totally rude, disrespectful, coward hiding behind his employees while yelling at me!. I will not be ordering anything from Menards at any time! If it's not on the shelf, I don't want it! I will find somewhere else to get it! After spending over $40, 000 this year there, we just moved to the area this year. It's plain discussing the treatment and the lack of knowledge and customer service there by the manager!