Vista Home Improvement
reviews and complaints

Services rendered: new front door (excluding storm door)/new gutters/new siding of our home. We recommend Vista Home Improvement if: you don't mind errors from the wrong siding color being ordered and delivered, and from the wrong quantity of product being delivered to finish the job without delay; if you don't mind nothing being done for a week (crew was pulled from the job) and the frustrating lack of updates/communication from the foreman, project supervisor, and team leader; and if you don't mind the lack of replies to emails and return telephone calls from your project specialist-team leader, if you don't mind discovering installation errors instead of the foreman knowing about them because he isn't on site regularly enough or long enough; if you don't mind a 5-week siding job for your one-story ranch style home; if you don't mind in the final walk-through a wavy siding board is noted and hopefully will flatten out in the sun (thankful for warranty); if you ask for the advertised Specials of the month ($1500 worth in our case) based on date of signed contract and that falls on deaf ears by your product specialist-team leader; if you're okay with the owner of Vista having your money and never checking in with you; if the work order for gutter install omits the gutter guards and a phone call to *** is needed because she is the only one at Vista who acknowledges the customer and gets things done. If you can live with all that, then Vista is the company for you.

ON A POSITIVE NOTE:
The job was moved up two months - awesome!
The work crew from *** was great: courteous, hard-working from sun up til sun down; always busy, never on their phones or goofing off; cleaned up the job site each day. *** (5 stars) at Vista is super helpful & friendly. She doesn't make excuses, doesn't point fingers/make excuses; she just gets the info and calls you back in a reassuring, knowledgeable tone.
We love the finished look of our home. 5 stars for that.

Stone was a pleasure, thank you for sending out a well informed representative.

Really enjoyed our visit with Stone. Great salesman. But your prices are outrageous.

He was great. Explained everything in detail to us. Very pleasant and answered all our questions.

Stone is an excellent rep for the company. Great presentation, explained everything in detail. Very personable.

Very professional, knowledgeable, and pleasant.
Holly took the time to fully explain the entire roofing process.

The presentation was great. Stone and Mark know what they were talking about. They were efficient and knows the product.

Molly was personable, patient and very knowledgeable. The communication leading up to our quote was clear and organized.

Stone was friendly, professional and knowledgeable. He answered all our questions and provided multiple options to fit our needs.

Holly G gave a very nice presentation in explaining what is involved in putting a roof on my home. She answered all my questions.

Stone was thorough, informative, friendly and engaging. He made what had been something we had stressed about for months stress-less!

I'm not sure the ladies name that came out but she was the kindest most helpful person ever. Unfortunately I couldn't afford it right now but down the road I will definitely consider your company do you to her trying to help me so much. You are blessed to have her

Stone O'Brien was fantastic! He was really personable, knowledgeable, and he wasn't overly pushy. I would gladly transact business with Vista Home Improvement, based upon the professionalism of Mr. O'Brien. He is definitely an asset to the company.

Thank you Stone O'Brien!

We have had Vista do two projects in our home,a bath remodel and a new cellar door installation.Both times the projects were completed in a short time and very well done.Now that I am getting older it is nice to know I don't have to be taking on large projects myself,Vista came in took care of business and left the house clean,I don't know how much more anyone could ask of a good contractor,also the Reps and office people were great👍

Disgustingly overcharged for a small bathroom remodel. Horrible job done. Vista didn't finish what they were contracted to do and BLACKMAILED me saying they would not finish unless I left them a good review. $17,000 for a pathetic bathroom remodel. I wouldn't recommend Vista Home Improvement to my worst enemy. Would rate under 0 stars if I could. Work was never truly completed and now VISTA is removing and blocking my reviews on several social media platforms. SCAMMERS!