Meijer

I am a long time customer of Meijer and mostly shopped at your Westerville and Lewis Center, Ohio stores. There are many reasons why I have always used your self check out lanes. But since you discontinued them in Westerville and now in Lewis Center I unfortunately will be shopping somewhere else.
The explanation that you need them to help more customers is obvious B. S
Since there were seven lanes closed at the other end. I do not understand why you would want to inconvenience you customers but thats your business. Very upset!

Steven Maresca
[protected]@gmail.com

I have been A Meyer's customer from many many years but that will no longer be as of March 26, 2018. I used yourself check out unlimited items 2 to 3 times a week When
I shopped, (I am a multi shopper I shop for different families at 1 time because my mother is disabled as well as my daughter being disabled) this made it where I could scan my order and sort it as I was checking out without the disgusting attitude or looks from cashiers which is what I received when I had to check out through a cashier's lane. I had wanted to purchase a pizza and when she scanned it I ask her the price it rang up, when it was different than what I thought it should be I question her and told her that there was a endcap facing the grocery aisles with the pizzas on it. There was a shelf tag of 2/10.00 on the top 2 rows but no other prices on any of the other rows so I thought the 2/10.00 was for all the pizzas on the end cap, she flagged somebody down to go check the price who was the most rudest person I have ever dealt with, when the person came back she said 'the price is what it rings up' very nasty & a matter of factly.I said 'OK, I just thought it was all same price since there was only the one shelf price. I just wont get it.' 'It doesnt include stuffed crust.' again very rudely. Well you might wanna get somebody to change the endcap so a customer doesn't pitch a fit.' - I finish my order with no eye contact, no nothing from the cashier. I proceeded to "Sandy" where my husband had taken my grandson while I finished checking out. As we passed the cashiers on our way out they were discussing and laughing in reguards to the situation of my check out. -Really. This will be the last check. - I have worked in retail for over 10 years, I have worked in customer service for 5 I know what customer service is and I know the customer service that you are supposed to be giving customers and this was a deal breaker!

I am a regular shopper at Meijer, but today had a frustrating checkout experience. It was Friday morning and four different cashier checkout lanes were available, but none with cashiers I was familiar with. Taking the shortest lane available, with only one shopper ahead of me, it still took her 25 minutes just to check out my $160 grocery order. Everyone behind me in line left for other lanes. During the checkout, she was chewing and blowing bubbles with her gum! I asked for paper bags, which was totally foreign to her and added to the delay. Every single item was studied to find the barcode. She was unable to find certain produce items like zucchini, sweet potatoes, and garlic on her scanner, so I opted out of that. Some of my coupons would not scan and I ended up not using them. Checking my final receipt at home showed a quantity error also. I understand that new employees (if she was) must gain experience, but not at a busy time with no supervision available.

While checking out yesterday I found the cashier to be rude. I asked her a question and she said she didn't know (whether the item I purchased was the correct sale item). She didn't say anything for a few minutes &then said"I need more room". Didn't even realize she was talking to me at first. She wanted me to take the bags & put them in the basket apparently. No other comments until the very end when she said something about having a nice day. I work in customer service elsewhere and that behavior would not be tolerated. No smile, no courtesy at all. Will go out of my way to not see her again but based on her behavior that wouldn't matter.

I purchased a king sized mattress cover on saturday, march 10, 2018. I put it on my bed this evening to find black hairs and stains on it! I am absolutely disgusted! If it weren't 10:00 pm and my child needed to go to sleep, I would drive immediately to get my money back! I have been a customer for decades and am now considering never shopping at meijer again! How on earth could your company put such an item on the shelf to be purchased?! I deserve a huge apology!

date - 3/9/2018
Alpena MI
cashier - Marleigh
time - 11:24 AM

I have been a long time customer of Meijer dating back to when the first one opened in Flint Mi on Pierson rd. I moved to the Alpena area 20 years ago and was thrilled when they finally opened a meijer. This is the first time a cashier was rude and unfriendly. I bought almost $300.00 worth of groceries. As you can imagine it took some time to unload my carts. She ran out of room on her carousel and "threw" 2 bags of groceries into my cart. Another bag dropped to the floor and she said "did anything break?" Well yes it did. A large carton of Yogurt broke which I did not realize until I got home. ( I live 40 miles from this store) quite the mess. Maybe she was having a bad day. She certainly didn't make my day any better. Hopefully she can be taught to be friendly towards customer. I was in retail sales for 15 years after I retired from nursing. It doesnt require much most days to be friendly and courteous.

I am tired of yous advertising a item on sale than you run out so you put a higher priced item in that spot but leave the sale price sine up. it just happened to me again butter ball turkey bacon for a $1 got home and looked at my receipt got apelgate bacon $4.99 I guess I will have to start shopping at Walmart Brian Rueckert email address brian [protected]@outlook.com

I am upset because this past October 2017 I wanted to purchase cedar point Halloween and tickets I went to my Meijer went to customer service it says save on cedar point ticket so I ask her how much are the tickets then she tells me it would b just about 60 because tickets at gate are 75 dollars so I'm like whatever ok so I buy 2 tickets at 61 each just to find out that tickets online and at the gate at cedar point are 40 so you guys are over charging by 20 and it's false advertisement and it's a lie and if this isn't resolved I'm gonna get a hold of better business bureau and tell everyone I know not to ever buy tickets from you guys because you over charge for them.

I have a complaint about how you redeem the meijer custom and mperks coupons. If you use a coupon on buy one get one free the entire coupon comes off the free amount applied. So you have no savings of using the coupon.
Also I think you discriminate against customers who are over 65 on Medicare. You allow no use of mperk rewards or to use any in store coupons. We do pay every month for the prescription coverage to Medicare. Plus we have a secondary insurance we pay a monthly premium to. There are times when there is no savings on our medicine by using insurance. I have always used Meijer for our prescriptions but I, m seriously thinking about changing to another store. Your practice is hurting the people who are on limited incomes. They are not getting their drug coverage for free they pay premium every month.

This pertains to the flossmoor, il Meijer in
The 60422 area.
I'm a frequent shopper at this location in flossmoor.
Recently I came from Franciscans hospital in olympiafields, where I have a family Member in
The ICU I went to shop for 9 of my family Members
To get ready made or prepared style foods, for
Lunch.
The security gentlemen finds its necessary to follow
And intimidate me my whole shopping experience
Even over by pizza counter pulling up a chair
From Starbucks and sitting next to me and just staring at me.
This older light skinned black gentlemen might
Think he's funny, but he's not in the future he will be
Photographed and videoed for a harassment complaint to meijer, or law suit.
Obviously he shouldn't be able to have contact with the public especially when he's a racist or has
Other issues.
I grew up in flossmoor and my family lived there for
40 years, and my family Members are very well known.
I personally have never been so insulted.

On a sturday 2/10/18 after spending $130 on a snow day after chicago residents have been working hard to get out your staff greeter scheduled around 11:30am setting in a chair in the front of store, stonefaced, not saying hello to one customer. I watched her. What is the point of a greeter who is not happy to make customers feel happy they are spending their hard earned money in your store. And helping to pay their salaries?

The cashier barbara never looked at me when I came to her line and greeted her cash register with the greeting like it was the customer. She stared straight at it welcoming it to meijers and did it find everything ok?
When I tried to hand her my coupons which she asked me for... She said wait until the end but your cashier supervisor and another employee took up the last minutes if my sale talking to her about what to cook today for dinner. I had to remind her I had coupons when she stated my total. I finally got her to look at me when I stared at her in giving me receipt. It is unacceptable on any day any time to treat customers dismissively and I will keep complaining as it is common place there until you do something. They are in the wrong job if they do not possess happy skills, welcoming skills, eye contact and courtesy. My receipt number is a0265042naia43s at 12:03pm 2/1/0/18. I have shopped there since you opened but you are slipping... When I said tot he greeter on my way out.. Nobody is smiling up in here today and she said — "dealin' with all this weather" and then smiled. She did not get it.. The comment was meant for her. Unbelievable up in there today. Even the lady in dlei fresj fish — no smile.. No catfich filets.. Not an I am sorry or I will check in back.. Can I get you some other fresh fish? So sad.

Absolutely no workers in check out lines. Several people waiting to check out. Three employees standing up front doing nothing. Reason given for no lines being open- short staffed. Seriously? Self check out only with a full cart of merchandise. What should have been a five minute checkout turned into a 20 minute check out. Very disappointed in any personal customer service. I wont be shopping here again.

We purchased a small jar of Meijer creamy peanut butter. There was a chunk of metal in the peanut butter than was bit into on a peanut butter sandwich. I can look at the jar for any identifying information if you could tell me what to look for. It could have broken a tooth and did cut my husbands lip. This is a product we purchase all of the time as he is a peanut butter fanactic so we are really worried about possible future incidents.

At the pharmacy counter on January 24th, inside the Midland pharmacy, I asked if I could use my coupon for my Viagra prescription? "We don't sell that brand here" I was told in a snippy voice, but she said "you can go to Good RX.com for that kind of drug". I said, "put that back then" & then she took both the Viagra and cholesterol medicines and walked away 6 feet without saying a word. Then she went to wait on the person behind me. I said, "well, wait, what about my cholesterol medicine?" Abigail said, "you said to put it back" and I said, no, I still wanted the cholesterol medicine." She then sighed and said, "what's your birthday again" in a sarcastic tone. Then she went back to get the medicine she had put back and stapled a red paper on it, which states to 'please request your refills in advance.' This doesn't make sense, as she took the filled script, put it back and then retrieved it off of the shelf. I felt Abigail was rude and judgmental because of the Viagra prescription, I was trying to fill.

Found this photo on Facebook of an employee of store 194 Charlotte Mi saying and posing with Sandy the horse. It sickens me to think that this goes on at the store then gets posted on social media! Absolutely disgusting Employees should be held accountable for their actions. This employees name is Scott he should be reprimanded for this type of behavior and having it posted for all to see

I always use the self check out when I buy anything at Meier's. The reason
for this is I like to bag my purchases and I like to eliminate the amount of
people who handle my food. However, the last few times I was checking
out an employee who is monitoring the self check out area has come over
and touched and moved all my groceries to the end of the conveyor. He is
always wearing one blue rubber glove on his right hand and it is FILTHY. Of course this is the hand he touches all my food with. Gross! Obviously he is wearing this glove on his dominant hand to protect himself from germs. I almost walked out and left all my groceries there I was so p.o'd.
Please tell your employees they should ask if someone needs assistance
in the "Self Checkout" before touching and possibly contaminating customers food items. I shop at the Rochester Hills Michigan store on
Rochester Rd. And Auburn Rd. I have been shopping there for 27 years and
love the store. Thank You, Rosanne Johnson

We were at the Meijer on dix-Toledo rd in Lincoln park mi on 1-7-18 around 12:00pm the lines at the check outs were extremely long none of the cashiers seem to have any urgency about getting customers out. We waited in line between 45 min an a hour. the checkout lines were down the isles. No management in sight. This is ridiculous. I think I will start shopping at Walmart

I went into meijer grocery store this morning around 10am, I purchased a bag of Honey Crisp apples by Stemilt, in which I have photos, when I went to put my apples in my basket I smelled a really yucky smell, and realized there was alot of slimy wetness on the apples, I pulled one out that was rotted and had a black looking thing on it.. Grossed me out! Don't even want apples at this point! Not to happy..

I shop the kokomo ind meijer at least twice a week so I should be a valued customer spending a lot of $ st this store. Check out people need to be trained to be polite and provide customer service; however my experience today was not acceptable . Leanna checked me out today sat dec .30th. And was very unhelpful and rude (after I spent $190.). I obviously had several items: I wanted her to scan a sweater that I was interested in because there was a discrepancy on the price tag. She told me that I needed to get the items off of the rounder before she could scan the sweater because she didn't have enough room ? Really. I didn't want to put the sweater on the belt and get it dirty. And shouldn't the personnel help you get your bags especially if you have several? I can find some where else to shop if this is how meijer expects to treat their customers. #[protected]@meijer

I was shopping at a Meijers on Alexis in toledo ohio and was having conversation with a manager named Dawn.
She literally called on of the employees "stupid" as that employee was standing there.
Where the hell is the respect!
Rudest thing that could ever be done
SICK.
I felt so bad for that employee i wanted to apologize for that managers actions.
I would never work for her