Megabus — purchased a ticket on my debit card to board a megas and the scheduled bus never arrived.
On the day of December 2nd 2018, I purchased a ticket on my Visa card to board a Megabus leaving Rochester New York December 3rd at 12:30, going to Syracuse New York. I arrived at the given to Megabus bus stop location well before the asked 15 minutes grace period and the Megabus didn't arrive. I then proceeded to wait from 12:30 pm until appropriately 1:50pm and there was still no arrival of the scheduled Megabus. The only obvious solution for this complaint is a full refund being as the service I payed for weren't fulfilled.
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