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I ordered the "Introductory" package on TV. I only ordered the skin care. Apparently they also sent me vitamins, which I never ordered. I didn't like the skincare so I returned it and cancelled. They sent another shipment anyway so I returned that. And now they want $106 for the vitamins I never ordered and never received. Had I received them I would have sent them back also because the products are very low quality and an absoloute rip off.
I too am part of their scams.. 29.95 turned into a collection agency trying to get 73.30 extra from me. I called MB and they just said that I was beyond the helping period. Now I am stuck with a bill for a gift that I gave away in May 2009. MB can kiss it..