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Meaningful Beauty

Meaningful Beauty review: unauthorized charges 11

S
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6:53 pm EDT
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GRC Meaningful Beauty charged my debit card $119.90 on 04/06/2009 for wrinkle cream. I am way past worrying about wrinkles. I am the only person with access to this account and I did not place this order. My Wife has a separate account but I checked and she also did not authorize this charge. Their customer service rep. was of no assistance. Told me they will ship the order and not issue a credit, plus I will receive automatic periodic shipments. Unable to obtain a fax number and their web email is rejected on the basis that the require security code is incorrect. Tried numerous times. I will dispute the charge with BOA which is very time consuming. Check your charge card debits frequently and report these unauthorized charges to the appropriate state law enforcement agency.

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11 comments
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cgnehm
US
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Jan 07, 2010 1:24 pm EST

I too have been duped. I ordered Cindy Crawford's skincare secret for what I thought was $29.95 with the understanding that I would not need to order any more product and I could send back if not satisfied. I have called and canceled my account and I am still being charged for creams and vitamins I do not want.
PLEASE, PLEASE, do not order anything from these guys, as once they have your credit card information, they will continue to send and products and charge you. Its then up to you to pay the return shipping charges and then start all over again.

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Sad and Disappointed
US
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May 02, 2011 11:44 pm EDT

I was so excited to get my Cindy Crawford Meaningful Beauty Products. I thought I had ordered three separate Months worth of products; and would receive three shipments. That was $59.94 a month and each month I would have products delivered to my home. Instead I received one month worth of the products and was told when I called to see why I am still being charged but not receiving products I was told that I had received three months worth in the first shipment. Unfortunately, I feel had. The product only lasted one month. I did not waste any of the products. I was really liking the results I was getting. one months worth of product has cost me over $150.00. I am not by any means rich and I have to count my pennies. . I am so disappointed in Cindy's company for having explained to me more thoruoughly about what I was getting. The product was living up to what they said it would do. I won't be purchasing this product again with much regrets.
Sincerely Disappointed

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JudySt
Tempe, US
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Jul 17, 2011 3:18 pm EDT

The GRC Meaninful Beauty website and advertising is very misleading. I, to0, was duped into believing that I would receive three separate shipments for the three charges on my account. I am now having to dispute charges on my credit card.. which is very time consuming. They said that they cancelled my account, but continue to charge me. I am also contacting the Attorney General.

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OBTS
Coronado, US
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Oct 20, 2011 5:45 pm EDT

This continued shipping (or lack thereof) and monthly charging is being experienced by many out there, including myself. I canceled my order back in August of 2011, and am still getting charged. If you have a good credit card company they will, upon request, block any further charges from Meaningful Beauty, so even if you may never get a refund for charges you didn't ask for, at least you can stop them from charging any more to your card!

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mp7201
Miles City, US
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Jun 01, 2013 10:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I agree. I just looked at my bank account on-line and noticed a "recurring charge" of $59.95. When I looked up where it came from, it was Meaningful Beauty. I called and cancelled my account, but was told they've already shipped it to me and I must follow instructions included in the package in order to return it for a refund (less shipping). The refund is supposed to take 4 to 6 weeks to process. After reading the other complaints on here, I will make sure I call my credit card company and block any future charges to my card so this can't happen again! I am thoroughly disgusted by this unethical way of doing business.

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myf1969
CA
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Apr 15, 2014 6:15 pm EDT

These guys are brutal! First I order the skin care package with the understanding that satisfaction was guaranteed. I sent them an email before the next 90 day pack was to be sent out saying I was dissatisfied and that I would like to send it back...no response! To add insult to injury, they then charged me $159.94 Cdn BEFORE the 90 days was up (and after I had cancelled). When I called them, they said it was too late, the product was going to be shipped and I would have to wait and ship it back at my own expense and wait for a credit. I never received any product afterwards and disputed it with my bank who refunded it to me. I even asked GRC to provide proof of delivery (thinking it may have been misdelivered) -- of course they don't have that since it was never sent. Now they keep sending letters and have given it to some slimy collections company called Integrity First Telesolutions (according to reviews online). I can't believe Cindy Crawford would do business with such pond ### -- it gives her a bad name!

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J. Zadorozny
Saskatoon, CA
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Sep 25, 2014 5:41 pm EDT
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It looks like I am one of many who has been taken advantage of. I agreed to being charged $49.95 per month in return for them shipping their product once a month. In one month I was charged twice. For two months I was charged $71.08. And . . . . I only received the product three times. Shame on me for not checking my statements until now. I have sent them my complaint to no avail. My next step is the Better Business Bureau. Shame on Cindy Crawford.

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sad1971
Oak Creek, US
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Dec 17, 2014 12:13 am EST

OMG, I too was taken for a ride with this company, it's too bad because the products are really nice. However at the POS they tell you that you have a three month supply of the product for $49.95, but NEGLECT to mention you have to pay every month for it! I am sending it back ASAP to get my money back and the proper people will be contacted about this CON-WORD GAME GRC is playing with people, I will just rely on the Lord for my youthful skin...

TOO SAD

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CynthiaV
Lebanon, US
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Mar 19, 2015 9:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I also have been over charged. Is anyone doing anything about this? I received one package in the mail and have been since charged 3x for that same box.

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RobGMiller
Calgary, CA
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Apr 20, 2015 7:22 pm EDT

Same here. Never ordered anything. Nothing was ever delivered. Never heard of GRC Meaningful Beauty until I got the bill. Total of $440.52. Online operator seems legit but never helped. Routed me to a message machine. Left a message but they never called back. I've reported it to my credit card company and they have pushed it on to their fraud department. We'll see if this company is put out of business for their fraudulent illegal behavior. My credit card number will have to be changed.

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Stephanie Bracamonte
US
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Apr 02, 2017 4:47 pm EDT

I am also very angry. I was really excited to try meaningful beauty. So i ordered the product they charged my card but i never recieved anything so i called i was told my order was scheduled to be shipped in the morning. Still didnt recieve anything so i called back. I was then told that my product would not be shipped because they tried to process a second payment and it didnt go through because i didnt have enough money in my account at the time (thank god) so they couldnt ship my product. I said you already charged me and i havent recieved my first shipment and your charging me for a second shipment but since i dont have enough in my account to cover the cost of a second shipment they wouldnt even send me my first shipment that they charged my card for already. I was livid and wanted to know why they are charging me a second time for something i never got in the first place. She said the first payment was an authorization and the second payment was the actual payment for the products and when they got the second payment my first payment would be refunded. Wtf? Does that even make any sense at all? I was so mad and the girl said i should be refunded for the first payment but it could take 3-5 business days. I havent gotten refunded yet. Omg and to make it even worse the girl had the nerve to ask me if i wanted to try to re order my products and that if she processed my payment right now that this would be the actual payment and not an authorization so my product would be shipped out. I couldnt believe she would ask me to pay them more money for the product i already was charged for. I laughed at her and told her are you crazy no i dont want to re order i am not giving you more money when you have already charged me and i never even got the first shipment. I want the money i spent back and no longer want to try meaningful beauty. She said i would get a refund but i really dont know. Really dont know what to do about this but want to do something to get this fixed.
- stephanie tweedy
Smtweedy81@gmail.com
If anyone has any advice on what to do please email me

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