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Nature's Garden
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2.5 21 Reviews

Nature's Garden Complaints Summary

0 Resolved
10 Unresolved
Our verdict: Engaging with Nature's Garden at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Nature's Garden reviews & complaints 21

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Nature's Garden They don’t list product ingredients

Started using these products about two years ago, and I was very satisfied until they sent me two bottles of narcissist that had no sense. They refused to listen to my complaint, and refused to replace it. I even offered to send it back. I could not use it and I was out $40 plus shipping. Just recently, I ordered lavender sage and straight up savage. And I make laundry soap with this and I have a friend the same we both discovered that whatever carrier oil that they’re using in their product is not water-based and it has destroyed our product We are left with unusable unsellable soap due to whatever they have done to their oil. I’m reporting them to the FDA as well as anybody I can because they not only have a horrible customer service but who knows what they’re putting in their product.

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Nature's Garden Mixed Experience with Nature's Garden: Great Products, Outdated Website, and Pricey Shipping

I recently ordered from Nature's Garden and while I was pleased with the products, I did have a few issues with the website. The order page was a bit outdated and glitchy, which made the ordering process a bit frustrating. Additionally, the shipping was a bit pricey, which was a bit of a disappointment.

However, despite these issues, I was happy with the products I received. They had a good assortment of items and the prices were fair. I was particularly excited to try out some of the fragrances, and I was not disappointed. All of the scents smelled absolutely fantastic and I'm looking forward to using them in my homemade candles and soaps.

One small issue I did have was that one of the fragrances did leak just a smidge during shipping. However, this was a minor issue and did not affect the overall quality of the product. Additionally, I was pleased with how quickly my order shipped and arrived. It was great to receive my products so quickly and in good condition.

Overall, while there were a few issues with the website and shipping, I was happy with my experience with Nature's Garden. The quality of the products was great and I would definitely consider ordering from them again in the future.

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Nature's Garden Impressive Results with Nature's Garden Soap and Candle Making Supplies

I gotta say, I'm pretty impressed with Nature's Garden. I've been using their products to make soap and it's been turning out pretty darn good! I mean, I'm no professional soap maker or anything, but I've been able to make some pretty nice bars using their stuff. And now, I'm ready to move on to candle making. No more shelling out big bucks to Bath and Body Works for me! I'm excited to try out Nature's Garden's candle making supplies and see what I can come up with.

Overall, I think Nature's Garden has some really great products. They're easy to use and the results are pretty impressive, if I do say so myself. Plus, it's just really satisfying to be able to make your own stuff, you know? And with Nature's Garden, it's totally doable. I'm definitely looking forward to my next projects and seeing what else I can create with their products.

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Is Nature's Garden legit?

Our verdict: Complaints Board's thorough examination reveals Nature's Garden as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Nature's Garden stands out for its commitment to quality and security. Clients considering Nature's Garden should delve into its customer service record to gauge compatibility with their expectations.

Nature's Garden earns 91% level of Trustworthiness

Perfect Trust Endorsement: Nature's Garden achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Nature's Garden has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Nature's Garden has claimed the domain name for naturesgardencandles.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Naturesgardencandles.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Nature's Garden website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Naturesgardencandles.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Nature's Garden have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Nature's Garden and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Naturesgardencandles.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Adult content may be available on naturesgardencandles.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While Nature's Garden has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Nature's Garden protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have detected an internal review system on Nature's Garden's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
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Nature's Garden Positive Shopping Experience at Nature's Garden with a Few Hiccups

I recently shopped at Nature's Garden and I must say, it was a breeze to purchase what I needed. However, I did have a bit of trouble trying to transfer items from my cart to my wish list. It was a tad confusing, but I eventually figured it out.

I was in a bit of a rush to receive my order, so I opted for the two-day air shipping option. Unfortunately, I couldn't find any information on how long it would take for my order to be processed. It would have been helpful to know this beforehand, as I may have chosen a different shipping option if I knew it would take longer to process.

The reason I needed my order quickly was because a customer had placed a large Christmas order and I needed to have it ready by mid-September. I was a bit worried about the tight deadline, but I'm confident that Nature's Garden will come through for me.

Overall, I had a positive experience shopping at Nature's Garden. While there were a few hiccups along the way, I'm confident that my order will arrive in a timely manner and that the products will be of high quality. I would definitely shop here again in the future.

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Nature's Garden Reliable and Quality Fragrance Supplies from Nature's Garden - A Customer Review

I've been a loyal customer of Nature's Garden for a couple of years now and I must say, I've never had any problems with their shipping or supplies. They always deliver my orders quickly and the packaging is always neat and tidy. However, I do wish they had more sales and promotions for their customers who buy in bulk. Other fragrance shops offer freebies for every $25 spent or have huge discounts during special occasions, but I haven't seen much of that from Nature's Garden. Despite that, I still keep coming back to them because they offer scents and products that I can't find anywhere else. Overall, I highly recommend Nature's Garden for anyone who wants quality fragrance supplies without any hassle.

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Nature's Garden Nature's Garden: Your One-Stop Shop for High-Quality Candle-Making Supplies

Nature's Garden is a great website for all your candle-making needs. They have a wide variety of scents and colors to choose from, and their prices are very reasonable. I have been using their products for years and have never been disappointed. The quality of their oils and waxes is top-notch, and they always arrive in a timely manner. I highly recommend Nature's Garden to anyone who loves making candles or is just starting out. They have everything you need to create beautiful, fragrant candles that will fill your home with warmth and coziness. So if you're looking for a reliable and affordable source for candle-making supplies, look no further than Nature's Garden. You won't be disappointed!

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Nature's Garden Review: Natures Garden Joy Wax - High Quality and Easy to Work With, but Fragrance Oil Issue

So, I promised to come back and give my thoughts on the Joy Wax from Natures Garden, and let me tell you, I am absolutely in love with it! It's so easy to work with and my candles come out perfect every time. I can't imagine using any other wax now that I've tried this one.

However, I did have a bit of an issue with the fragrance oils. I ordered four of the same size, but they were all filled at different levels. I did reach out to Natures Garden about it, but unfortunately, I never heard back from them. It was a bit disappointing, but it won't stop me from continuing to use their Joy Wax.

Overall, I would definitely recommend Natures Garden for their wax. It's top-notch quality and I've had nothing but great experiences with it. The only reason I'm giving them four stars instead of five is because of the issue with the fragrance oils. But, like I said, it won't stop me from being a loyal customer.

So, if you're looking for a great wax to use for your candles, definitely give Natures Garden a try. You won't be disappointed!

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Nature's Garden Mixed Review of Nature's Garden: Great Products and Service, but Offensive Video Raises Concerns

I must say, I am quite fond of the products and customer service provided by Nature's Garden. However, there is one issue that has me hesitant to make this my go-to shopping destination. A few years back, they released a "commercial" that was in very poor taste. It wasn't even funny bad, it was just plain bad. It reminded me of the start of a bad x-rated movie. This shows that the company doesn't hold the same values as I do. I prefer to do business with companies that do not support misogyny. The video is still up, and many people have commented on how gross it really is. The company defends it, claiming that some people have no sense of humor. Well, my sense of humor says that this company is now a last resort for me, rather than one of my favorites.

Despite this issue, I must say that the products and customer service are top-notch. The scents are amazing, and the candles burn for a long time. The website is easy to navigate, and the prices are reasonable. I have ordered from them a few times, and each time the package arrived quickly and in good condition.

I do wish that the company would take down the offensive video, as it is not a good representation of their brand. It is important for companies to be mindful of their actions and the messages they send to their customers. I hope that they will take this feedback into consideration and make changes accordingly.

Overall, I would recommend Nature's Garden for their products and customer service. However, I would caution potential customers about the offensive video and suggest that they make their own decision about whether or not to support the company.

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Nature's Garden Nature's Garden Products: Amazing Fragrances with Shipping Issues

I've been a loyal customer of Nature's Garden for a whole year now, and I must say that I absolutely adore their products. However, I've been experiencing some issues with my last three orders. Unfortunately, all of them had one of the fragrances leaking. I was quite disappointed, but I decided to leave a note on my last order, hoping that they would double-check everything before shipping it out.

To my surprise, I still received one of the 4 oz fragrance bottles with a leak. It's not a big deal, and I'm not asking for a replacement or a refund. I just wanted to let them know about the issue. I even took a photo of the leak this time, so if anyone from the company wants to see it, I'd be happy to send it over.

Despite this minor inconvenience, I still love Nature's Garden and their products. I just wish that we could figure out the shipping issue. Hopefully, they can address this problem soon, so that I can continue to enjoy their amazing fragrances without any leaks.

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Nature's Garden Inconsistent Packaging and Quality: My Experience with Nature's Garden

I recently ordered from Nature's Garden and I have to say, I'm a bit disappointed with my experience so far. The first thing I noticed was that the wax was wrapped in a garbage bag. I'm not sure if this is normal for this company, but it definitely wasn't what I was expecting. It made me a little uneasy about the quality of the product.

Then, when I opened my fragrance oils, I noticed that they weren't all filled up the same. The only one that was completely full was the vanilla bean scent. The smaller bottles I received were all different amounts, even though the bottles themselves were the same size. I'm curious about how the larger bottles are weighed out, because this inconsistency doesn't give me a lot of confidence in the product.

Despite these issues, I'm still hopeful that my experience with the wax will be good. I've heard good things about this company, which is why I decided to order from them in the first place. I'm crossing my fingers that the wax is awesome and that it will make beautiful candles.

Overall, I'm a little annoyed with the fragrance oil situation, but I'm willing to give Nature's Garden the benefit of the doubt and see how the wax turns out. I just hope that they can improve their packaging and consistency in the future.

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Nature's Garden Frustrating Experience with Nature's Garden: A Review of Their Verification Process

I recently had a frustrating experience with Nature's Garden, the online candle and soap making supplier. I was trying to explore their vendor section, but was unexpectedly banned from my account. Apparently, I had to verify my account just to access this section, which I found to be a bit of a hassle.

To make matters worse, I had heard that Nature's Garden requires you to verify everything on their site in order to use all of their features. This seemed like a lot of unnecessary work to me, especially since I had already created another account on the site. I felt intimidated by the platform and was disappointed by their lack of helpfulness.

I really hope that a better platform than Nature's Garden is created in the future. It would be great if users could have more than one account and only have to verify their account once in order to access all of the site's features. In my opinion, Nature's Garden is one of the worst platforms to sign up on. I want other users to be aware of what happened to me so they can avoid similar frustrations.

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Nature's Garden Nature's Garden Review: Great Products and Service, But Could Benefit from Afterpay Payment Option

I gotta say, I'm a big fan of Nature's Garden. Like, seriously, they've got some amazing stuff on their website (naturesgardencandles.com). But, you know what would make them even better? If they offered Afterpay as a payment option. I mean, times are tough right now, and not everyone can afford to drop a bunch of cash all at once. With Afterpay, you can pay for your purchases over time, which would be a huge help for a lot of people.

But, don't get me wrong, I still love Nature's Garden. They've got a huge selection of candles, soap making supplies, and all kinds of other cool stuff. And, their prices are pretty reasonable too. Plus, their customer service is top-notch. I've had a few issues with orders in the past, and they've always been super helpful and quick to resolve the problem.

Overall, I'd definitely recommend checking out Nature's Garden if you're into candles or soap making. They've got everything you need to get started, and their products are high-quality and affordable. And, if they ever do decide to offer Afterpay, that would just be the icing on the cake.

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Nature's Garden Nature's Garden Needs to Allow Order Additions to Save on Shipping Costs

Yo, so I was trying to add some stuff to my last order on Nature's Garden, but there wasn't no option for that. Like, what's up with that? It's kinda annoying 'cause now I gotta make a whole new order and pay for shipping again. That's just wasteful, you know? Like, why not let me add stuff to my order and save on shipping materials? It's not like it's that hard to do. So, if y'all could update that, that would be great. Thanks.

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Nature's Garden Disappointing Experience with Nature's Garden Fragrance Oils: Inconsistent Descriptions and Outdated Scents

I gotta say, I'm a bit disappointed with Nature's Garden. Don't get me wrong, their fragrance oils are pretty good, but the note descriptions are all over the place. It's hard to know which scent is which, and that makes it tough to label my candles correctly.

Another thing that's bugging me is that they haven't updated their popular scents in over 10 years. Come on, guys! There are so many new and exciting fragrances out there, and you're still stuck in the past. Either update your selection or get rid of the old stuff.

Overall, I'm not sure if I'll be ordering from Nature's Garden again. The inconsistencies and lack of updates are just too frustrating.

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Nature's Garden Disappointed with Nature's Garden Shipping Fees

I gotta say, I was pretty disappointed with the shipping fees over at Nature's Garden. I mean, I was just trying to get a measly 2oz of fragrance and 1oz of color, and the shipping was almost $14! That's just crazy, especially considering that my whole order was less than $10 to begin with. And it's not like I was ordering anything heavy or bulky - just a few little bottles of scent and color. I don't know, maybe I'm just being cheap, but it seems like they could have found a more reasonable way to ship my order without charging me an arm and a leg. Overall, I'm not sure if I'll be ordering from Nature's Garden again anytime soon.

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Nature's Garden Top-Notch Products and Exceptional Service: A Review of Nature's Garden

However, I must say that the recent price hike of lye has left me feeling a bit frustrated. I understand that the current situation has caused a shortage of certain products, but the increase in cost seems excessive.

Despite this, I still highly recommend Nature's Garden for all your candle-making needs. Their selection of fragrances and essential oils is impressive, and the quality of their products is top-notch. I especially love their soy wax, which melts evenly and has a great scent throw.

The customer service at Nature's Garden is also exceptional. They are always quick to respond to any questions or concerns I may have, and they go above and beyond to ensure that I am satisfied with my purchases.

Overall, I am a loyal customer of Nature's Garden and will continue to support them. While the price increase of lye is disappointing, it does not diminish the quality of their products or the excellent customer service they provide.

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Nature's Garden Terrible Customer Service and Lost Package: My Disappointing Experience with Nature's Garden

I gotta say, I'm pretty disappointed with my experience with Nature's Garden. We shelled out a good $30 for shipping on our order, but when it was supposed to arrive, it was nowhere to be found. They're saying that UPS delivered it, but we never got it. And now they're not willing to help us out any further. Honestly, this is some of the worst customer service I've ever seen. I don't think I'll be giving them any more of my business in the future.

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Nature's Garden Nature's Garden Shipping Charges: Disappointing and Overpriced

I gotta say, I was pretty disappointed with the shipping charges on Nature's Garden. I mean, don't get me wrong, I love their products and all, but come on! The shipping prices are just too dang high. I mean, I get that shipping costs have gone up lately, but these prices are just ridiculous.

I did a little research and found out that the courier I chose actually charges way less than what Nature's Garden is asking for. So what gives? Why are they charging so much for shipping? It just doesn't make sense to me.

I think they should really re-evaluate their shipping prices and maybe even consider working with some third-party shipping companies that offer tier-discounted shipping prices. I heard Rollo is a good one to check out. That way, they can still make a profit on shipping without gouging their customers.

Overall, I still love Nature's Garden and their products, but I really hope they can figure out a way to make their shipping prices more reasonable. It's just not fair to their customers to charge so much for something that should be more affordable.

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Nature's Garden Frustrating Shopping Experience with Nature's Garden: Add To Cart Button Placement Needs Improvement

I gotta say, I had a bit of a frustrating experience with Nature's Garden. Don't get me wrong, I love their products and the website is pretty easy to navigate. But, I gotta say, I think they could improve on the "Add To Cart" button placement. I mean, come on, it's like they're hiding it or something! On some monitors, you gotta scroll down just to see it. And, let's be real, who wants to do that?

So, here's the thing. I selected a few items that I wanted to purchase, but when I went to check out, I realized that they weren't actually added to my cart. Ugh, talk about frustrating! Now, I gotta remember which items I wanted to buy and go back and add them again. And, let's be real, I'm not the best at remembering things, especially when I'm just browsing.

I think Nature's Garden could make the shopping experience a lot smoother if they just eliminated this step. I mean, who wants to waste time going back and adding items to their cart? Not me, that's for sure. Overall, I still love their products and will continue to shop with them, but I hope they take this feedback into consideration.

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Nature's Garden Nature's Garden Review: Impressive Website & Informative Product Descriptions, But Shipping Issue

I recently stumbled upon Nature's Garden and I must say, I'm quite impressed! The website is easy to navigate and the product descriptions are informative. One feature that I found particularly helpful is the search bar. It allows you to type in a few keywords and it will show you all the products that contain those ingredients. This is great for when you're looking for inspiration or trying to find a specific scent.

However, I did have a bit of an issue with my shipping experience. Some of the bottles I received were not completely full, which was a bit disappointing. I hope that Nature's Garden can improve on this in the future.

Overall, I would definitely recommend giving Nature's Garden a try. They have a wide variety of products and scents to choose from, and their prices are very reasonable. Plus, the search feature is a game-changer!

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Nature's Garden Customer Reviews Overview

Nature's Garden is a popular online store that offers a wide range of high-quality candles, soap making supplies, and other natural products. The company has received numerous positive reviews from customers who have praised the quality of their products, excellent customer service, and fast shipping.

Many customers have raved about the wide selection of fragrances available at Nature's Garden, with some even calling it the best selection they've ever seen. The company's candles have also received high marks for their long burn times and strong, pleasant scents.

In addition to candles, Nature's Garden also offers a variety of soap making supplies, including fragrance oils, soap molds, and soap bases. Customers have praised the quality of these products, as well as the helpfulness of the company's customer service team in answering questions and providing guidance.

Overall, Nature's Garden has received overwhelmingly positive reviews from customers who appreciate the company's commitment to quality and customer satisfaction. Whether you're looking for candles, soap making supplies, or other natural products, Nature's Garden is a great choice.
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Nature's Garden contacts

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+1 440-647-0100

Website

www.naturesgardencandles.com

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