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McAfeeantivirus software

1
B Nov 17, 2019

McAfee anti virus came with a laptop I bought for my daughter in 2010 when she went to college. An account was created with McAfee in her name, and my credit card was billed. She subsequently recieved AV software as part of a package provided by her school, and had no need for McAfee, and we have been attempting to cancel the billing for 8 years. They have been sending auto renew updates to a dead email account, and no matter what evidence we have showing we tried to cancel, they will only cancel within 60 days of the notice. Contact with AMEX is useless, because AMEX points to the McAfee Terms of Service regarding auto renew policies, and will not stop passing the billing through even if you close your AMEX account. This appears to be legal under US law, but is clearly a type of internet fraud.

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