Menu
CB Billing and Invoicing ProBiller.com annual fee for a subscription service
ProBiller.com

ProBiller.com review: annual fee for a subscription service 47

J
Author of the review
1:43 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On september 11, 2019 I entered a chat forum with a representative from either seancody or mbi-probiller. I wanted to renew a contract I had had for years - which I had paid on a monthly payment basis for years. It had expired. I saw that I could get a renewal on an annual contract basis that would be much less expensive. Speaking with the representative of either mbi-probiller or sean cody I signed on for an annual term of service from this company. I now see that I am being charged for two annual accounts ($162.53 and $135.38) and what appears to be a continuation bill from the old monthly account ($47.64), plus an incidental little charge for $1.35! A total of $346.90. I only wanted one contract. I have no idea why I am being charged for two. I have no idea why the $1.35 shows up, I have no idea why the $47.64 is in there. I thought that monthly contract had expired. I have attached an image of the visa bill that I have received. You will see that the transaction date is the same for three of these charges. I will willingly pay for one of the annual contracts - preferably the one at the lower rate - $135.38. You will see that the two annual contracts are on there: both dated september 11. What on earth is that third invoice charge for 1.35 us on sep 11? Why is that $47.64 charge on there, dated sept 14?

I would like an investigation into what is going on here and am willing to continue with the annual contract for sean cody at the $135.38 (cdn). I will be pleased if you can find out what is going on with mbi-probiller here.

View 0 more photos

More ProBiller.com reviews & complaints

ProBiller.com - support / refund 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ProBiller.com - Bullies and scam.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ProBiller.com - Charged twice
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
47 comments
Add a comment
S
S
Shianna Jones
, US
Jun 20, 2020 12:14 pm EDT

Hi something keeps taking money from me I literally had to cancel all my bills just because what ever it is taking my money unknown it’s making me pissed I don’t like the fact it’s taking my money without my knowledge

M
M
mickey0404
, CA
Feb 29, 2020 6:37 am EST

i just want to no why are you charging me for becose it's concern me and begin to cost me to much 1.49 5 or 6 time on same day i thing somebody try to still from me if no answer i will talk to lawyer with that if is legal

S
S
Shawnté
, US
Feb 15, 2020 2:06 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Today February 7th, I checked my back account and realized that I was over charged for a subscription I previously subscribed to for $2. I'm being over charged for an average of $80-85 on my debit card. I had subsequently cancelled this subscription. I'm wondering if I can have my money refunded being that I was not made aware of these charges.

P
P
Pietro Chiummo
, US
Feb 05, 2020 11:32 am EST

Hi there. Today going through my bank account details I've noticed you have been charging me monthly. What is that for? I'd like an explanation for it. My card number ends 0414 and it's a Visa debit. I'd like an answer asap please. Thank you

K
K
King Always
, US
Feb 01, 2020 5:52 pm EST

I want my money back with interest

K
K
Krista Teasdale
, US
Feb 02, 2020 5:31 am EST

Pro biller you dogs you took 56.30 from my [censored]ing account what the [censored] for? [censored] you wanna refund I have [censored]ing kids to feed ya mother [censored]ing dogs. How do I contact these dogs

J
J
jeff odin
, US
Feb 01, 2020 12:16 pm EST

I'm not sure what this charge is for as I've cx all my monthly subs at 1st of the yr. I'm positive I didn't forget one here I used true bill and was very thourough just want refund and end to automatic debit of my act

S
S
Severus Tang
, US
Jan 26, 2020 7:54 pm EST

Why is there a charge of 40 bucks that I do not know what have I bought? I want my money back

View 0 more photos
T
T
Travisb9797
, US
Jan 22, 2020 5:13 pm EST
Verified customer This comment was posted by a verified customer. Learn more

IDK what mbi probiller is an they charged me 39.99$ for something I didn't even know about. My money better be returned or I will get my lawyers involved. This was charged on my card not even 3 hours ago January 17 2020.

I just want my money back I don like being charged for something I don't know I even have I'm pretty sure no on does .

A
A
Aaronbauer17
, US
Jan 05, 2020 6:21 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I was charged a dollar then another one and then another one, and then you guys hit me with a 39 dollars charged, that I didnt authorized I demanded my account be deleted, and my credit card deleted off you're records, and I want my money back, before I get my lawyer involved ...

L
L
Little_white01
, US
Jan 05, 2020 3:51 am EST

i have two charges added to my account from you which i did not okay and have no clue what it could be for. one charge is for 84p and the other is for 34.97

K
K
Kristin25!
, US
Jan 01, 2020 6:34 am EST

I just started seeing charges in my bank account and I never sighed up for anything with Mbi probiller in my life. I am getting charged for no reason at all and don't know where they are coming from at all! And I would like that Monday back ASAP no exceptions ! this is crazy I want to know why this is happening!

A
A
Antwan jones
, US
Dec 22, 2019 4:03 am EST

This site has been taking money from my account an i haven't gave them permission to do it so how do i get my money back

E
E
Eric Whitefoot
, US
Dec 18, 2019 5:16 pm EST

I'm being charged for something and I don't know what id like to know in detail what it is and how to cancel and a refund

T
T
Tiffany Mawson
, US
Dec 18, 2019 10:09 am EST

I have two charges on my account statement that I didn't authorize so I want to be refunded asap. One is $2.59 and the other is $11.49

L
L
Latrisha 123
, US
Dec 14, 2019 11:53 am EST

I never got my refund from November 11

M
M
mannix 17
, US
Dec 15, 2019 12:42 am EST

I did not subcribe anything

B
B
BryanGadea
, US
Dec 08, 2019 9:02 am EST
Verified customer This comment was posted by a verified customer. Learn more

I got a charge on my account for 37.55 and I would like to know for what.
My email is bryangadea85@gmail.com

M
M
Manon nonma
, US
Dec 08, 2019 10:44 pm EST

I am being charged twice in a month for unknown site or may be for site where I subscribe only for a trial but it is continuing to debit my money on my account

K
K
Kirsti Matilainen
, FI
Dec 01, 2019 10:30 pm EST

I have no idea what this is?
Dont even use this account!?
It's been taking 9.99 from my account for several months now.
I need a full info about this.
Urgently please!

-Kirsti Matilainen
kikke.matilainen@gmail.com

C
C
creekside99
, NG
Nov 26, 2019 7:20 am EST
Verified customer This comment was posted by a verified customer. Learn more

all i need is my money. MBI-PROBILLER.COM [protected] collected today

V
V
Vamshi Reddy
, US
Nov 23, 2019 6:41 pm EST

Your transaction at MBI*PROBILLER.COM using Kotak Debit Card X7325 on 16-11-2019 IST could not be processed due to insufficient account balance. Balance in A/c XX8996 is Rs0.99. Kindly fund the account and try again. Charge for transaction failure due to insufficient account balance applicable as per GSFC.

D
D
D.souls
, US
Nov 18, 2019 3:54 am EST

Co miesiąc płace nie wiadomo za co.
żądam zwrotu pieniedzy za te miesiące.

C
C
Cameron Kessler
, US
Nov 09, 2019 11:35 am EST

I do not know ur company or have used this site before an for some reason I am being charged money for nothing on a daily basis I would like use to cancel this as I have know I dear what I am being charged for thank U

T
T
The real god
, SE
Nov 06, 2019 1:00 am EST

Hi dont have a clue im wondering why your taking money from my bank acount for no reason and I want it to stop and I want the damn money back u damn scamers

E
E
Emmmi
, US
Oct 26, 2019 6:47 pm EDT

You are taking money from my account for a subscription I don't know anything about please cancel this

J
J
Jooni
, US
Oct 26, 2019 6:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I dont know what happened? Suddenly some money out from my bank account.
I dont use this,
All details on the picture that i uploading

A
A
Aman Kidane
, US
Oct 22, 2019 9:39 am EDT

I don't know anything I see that 400kr was taken from my acc acc by mbi I want it back

J
J
Juxinator2511
, US
Oct 22, 2019 4:51 am EDT

I have never made an account, I would like everything to do with my card erased from your system and I would like every bit of money back that you have taken for the past 4 months. If not, I will take matters further.

H
H
Harmony Moore
, US
Oct 22, 2019 12:47 am EDT

i never signed up for anything and now money is being taken out of my account continuously. i would love to not be a part of this goddamn scam and i want you goddamn scammers to give me my f*cking money back. what a f*cking joke

C
C
Cherri Farley
, US
Oct 20, 2019 8:53 am EDT

Give me my money back, that was my bill money, I didn't authorize 39.99 or 34.99 to come off my card, , , where's my money

H
H
Hpnokiller
, US
Oct 20, 2019 6:22 pm EDT

Im being charged 40$ every week and its putting me in the negative i just want to cancel it because i dont like how they taking money from me and i don't understand why they are i would like to cancel and never go back to whatever i apparently purchased which i dont recall buying anything

Q
Q
Qshotme7
, US
Oct 19, 2019 4:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was charged $40 to my card i need my money back i dont even know where this came from please give me my money back.

Please give me my refund i never even heard of probiller

S
S
Savina Easton
, US
Oct 16, 2019 8:45 pm EDT

i want my money back now! im not sure why but 34.97 was taken from my account but i want it back

C
C
carleyjane13
, US
Oct 15, 2019 11:35 pm EDT

I keep being charged on my debit card by my probiller and i have zero clue why. i have been charged several times and i have not bought anything with it. i want it to stop and i want my money back

S
S
Steven S. Airborne859
Erlanger, US
Oct 13, 2019 4:25 am EDT

They keep charging me unauthorized fees and will not cancel whatever account is tied to the card. This is a scam

N
N
Natasha4477
, US
Oct 12, 2019 8:02 am EDT

What am I being charged for?, i never authorized these charges, i keep track of everything i subscribe to

Q
Q
Qshotme7
, US
Oct 13, 2019 9:38 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I just received a unknown charge of $40 to my card i need my money back i dont know who yall are but nobody told yall to take my money please refund me my money thanks

C
C
Corey Gavan
, AU
Oct 07, 2019 8:42 pm EDT

My names Corey Gavan and I'm getting charged for something I don't know I'm paying for

T
T
The Oracle of Truth
, US
Oct 07, 2019 7:16 pm EDT

MBI*PROBILLER.COM/XT [protected] US
Posted on June 19, 2019 at 12:11PM

Memo: Debit: Signature purchase from [protected] MBI*PROBILLER.COM/XT [protected] US