The complaint has been investigated and
resolved to the customer's satisfactionResolved MaxWay — manager
resolved to the customer's satisfaction
I go to this store all of the time to get cheap stuff. When I go in there by myself (I am whit)the manager is nice and everything but when I take my kids in ther with me and they are black the manager follows me all through the store and has even asked to help me in an attitude. I work 2 jobs and would never take anything. Then I go in there today and buy stuff and I do not agree with the price and do not want it Norris(cashier) keeps ringing the items up even after I say I do not want them. Then she tells me I have to give my address and phone number to get a refund on the items I said I did not want from the start so I told her sure I will give you fake information being a single Mom I do not give my information out to anyone. Well she called this stupid manager and she was hateful and snubbed up her nose at my kids. I asked for my money and they kept saying wait until the drawer opens and then they wait on 4 other people opening the drawer each time but did not give me my money. I had to call the police to get them to give me back my money and then I was talking to my kids explaining why we was standing there waiting and she told me to shut up. My Mom does not tell me to shut up. When police got there the manager lied on me totally and said I gave them wrong name and everything and then I asked the officer if he would like to see my drivers license. It said exactly what I gave them. I told the officer how she does when my kids are with me and not and he said"We have had alot of problem out of her" and he does not doubt it one bit. I think she needs to be fored and I am telling everyone about her today and for the rest of this year if needed. Alot of my friends have a problem with her and as company owners you would do alot more business if you got a new manager and some cashiers.