While waiting for my package, I started to think I was scammed and came across countless bad reviews like these. I had gotten a tracking number that seemed fake and had pretty much written it off as a loss.
However, today I received my package about 7 weeks after I ordered it and it was in perfect condition. I ordered a paint by number without the frame. I was pleasantly surprised! Just wanted to leave some hope for others who were also in the same position as me thinking your package will never show up.
This was just a review, not a complaint. Trying to be helpful.