The complaint has been investigated and
resolved to the customer's satisfactionResolved Mattressnextday — They just want your money and don't care about service
resolved to the customer's satisfaction
Ordered a mattress that was in stock! Initial thoughts were ok, they phoned next day to say the mattress that was in stock, actually wasn’t however they could deliver the day after, not a problem as I needed for the weekend and delivery would be Friday. A week later and they still had not delivered … this time the story was delivery in two days, another week later and yes still two days away!! I highlight we were canceling due to the delay. Then out of the blue it arrived and they wanted to charge £50 to pick it up!
Mattress Next day should be Mattress Next Month... They just want your money and don’t care about service! Looking on line so many people have had the same experience!
The complaint has been investigated and resolved to the customer's satisfaction.