Mattress Firm’s earns a 1.4-star rating from 12 reviews and 261 complaints, showing that the majority of sleepers are dissatisfied with their mattresses.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
used my personal information to enroll me in a visa
Both my wife and I were both sent VISA cards through Mattress Firm in Oklahoma City and Wells Fargo Financial - not solicited to accept the cards - but sent the cards and registered using our personal information from the sale with no disclosure by us and now it shows on our credit - we called and they had no comment locally - called company representatives Fred Weaver and Matt Forbes and no response and no return call.
Read full review of Mattress Firm and 20 commentsAbout Mattress Firm
-
Mattress Firm Contacts
-
Mattress Firm phone numbers+1 (877) 346-5494+1 (877) 346-5494Click up if you have successfully reached Mattress Firm by calling +1 (877) 346-5494 phone number 0 0 users reported that they have successfully reached Mattress Firm by calling +1 (877) 346-5494 phone number Click down if you have unsuccessfully reached Mattress Firm by calling +1 (877) 346-5494 phone number 1 1 users reported that they have UNsuccessfully reached Mattress Firm by calling +1 (877) 346-5494 phone number+1 (866) 942-3551+1 (866) 942-3551Click up if you have successfully reached Mattress Firm by calling +1 (866) 942-3551 phone number 0 0 users reported that they have successfully reached Mattress Firm by calling +1 (866) 942-3551 phone number Click down if you have unsuccessfully reached Mattress Firm by calling +1 (866) 942-3551 phone number 0 0 users reported that they have UNsuccessfully reached Mattress Firm by calling +1 (866) 942-3551 phone number+1 (516) 861-7969+1 (516) 861-7969Click up if you have successfully reached Mattress Firm by calling +1 (516) 861-7969 phone number 0 0 users reported that they have successfully reached Mattress Firm by calling +1 (516) 861-7969 phone number Click down if you have unsuccessfully reached Mattress Firm by calling +1 (516) 861-7969 phone number 0 0 users reported that they have UNsuccessfully reached Mattress Firm by calling +1 (516) 861-7969 phone number
-
Mattress Firm emailscustomerservice@mattressfirm.com100%Confidence score: 100%Support
-
Mattress Firm address10201 S. Main St., Houston, California, 77025, United States
-
Mattress Firm social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
- View all Mattress Firm contacts
Recent comments about Mattress Firm company
2 split king purple mattresses and two frames




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!