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CB Furniture Stores Marlo Furniture Complaints #22-41
Marlo Furniture

Marlo Furniture review: 12 weeks and still no delivery

R
Author of the review
3:05 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

DONT BUY FROM THIS COMPANY! Purchased a living room and dinning room set on June 18th 2012. Today is September 1st 2012 and we still have not received our order. We were told at different times that pieces had shown up damaged at their warehouse. Each time we talked to someone it was a different story. No one answers the phone and when you finally do get ahold of them they put you on hold till you get disconnected. Spoke with lee ann the customer service manager who assured us things would be in soon and delivery would take place. On scheduled delivery day they showed up late with missing pieces and once again saying it was damaged. No one called ahead of time to tell us. When I talked with customer service they seemed not to care. I went to the store and the store manager would not cancel my order or refund me the charges. He said I needed to wait 72 hours. I will be contacting the BBB and my attorney. DONT BUIY FROM THIS COMPANY!

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  1. Marlo Furniture Contacts

  2. Marlo Furniture phone numbers
    +1 (301) 782-3800
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    Customer Service
    +1 (703) 941-0800
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    Store in Alexandria, VA
    +1 (301) 735-2000
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    +1 (301) 419-3400
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    Store in Laurel, MD
    +1 (301) 738-9000
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    Store in Rockville, MD
    +1 (540) 785-2635
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  3. Marlo Furniture emails
  4. Marlo Furniture address
    3300 Marlo Lane, Forestville, Maryland, 20747, United States
  5. Marlo Furniture social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 31, 2026
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Marlo Furniture Category
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