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Malabar Gold & Diamonds Customer Care Service

Malabar Gold & Diamonds

201, Landmark Building, New Link Road, Andheri (W)
Mumbai
India - 400053

Customer Support Phone Numbers

1 860 3000 0916(India) 2 1
800 625 2227(Middle East) 2 2
+91 495 272 6916(India) 2 0
+971 42 566 916(Middle East) 1 0
+65 62 949 916(Far East Asia) 1 0
Locations

India

Malabar Gate, Ram Mohan Road Calicut - 673004, Kerala, India

Middle East
Corporate Office - International Operations. Al Gurg Tower 3, Creek Road, Deira, Dubai, UAE

Far East Asia
Malabar Gold And Diamonds, Arya Samaj Building, Opposite Mustafa Center
Plus

Malabar Gold & Diamonds Complaints & Reviews

Malabar Gold & Diamonds / service for customer attendant

Ra
Oct 11, 2019

I reached at shop of malabar, karol bagh branch, delhi. No any one call for better service for example sitting, tea, coffee. Customer was very bad. there was receptionist always speaking with standing about malabar schemes and not telling for sit and tea coffee.i was very tired.please...

[Resolved] Malabar Gold & Diamonds / gold and diamond bangle

Sa
Aug 24, 2019

Malabar Gold & DiamondsI bought a bangle, I went to the shop to do an another lock option for the bangle to make it safer, but they just bended it and it look became very bad. I been called and told the bangle is ready and been fixed in a best way. I went to the shop to receive it, it look so horrible, staff were...

Malabar Gold & Diamonds / poor customers hospitality

Ka
Jul 31, 2019

Hi Team, This is to bring under your kind notice about the Malabar store in Bahrain .I happened to visit all the store and found the store collection for both gold and diamond absolutely exquisite. The staff was attentive, humble and ready to help for all my request. However, I was buying...

[Resolved] Malabar Gold & Diamonds / misleading a customer

Sh
Jul 25, 2019

Dear Team, I just want to bring to the notice of service and Staff which had lied to me over and over again on the transaction which i made with Malabar Office in Ruwi, I visited the branch on Around June 28 2019 and gave in one Diamond ring which i purchase it from Malabar Gold for the...

Malabar Gold & Diamonds / diamond earrings

Ma
Jun 14, 2019

Dear Team, On the 4th of June 2019, I had stopped at the kiosk that was set up in Oman Avenues Mall that had some promotion at that time. I picked up a diamond earring in yellow gold which was sold to me as .50c Solitaire. On the counter I noticed that the pin of the earring was very weak...

Malabar Gold & Diamonds / service

Ed
May 20, 2019

Malabar Gold & DiamondsI bought a bracelet and have it resize at the same time and salesman told me that I will get it maximum of 10 days and on my receipt the due date written is 11-05-19 but they will just call me once its ready hence I didn't got any call so on 14-05-19 I visited the shop and they told me...

Malabar Gold & Diamonds / salesman attitude

Sa
Apr 26, 2019

I recently bought a diamond set from Malabar gold Mina Bazaar branch and had a good experience. Later i went today to have small modification on the set and the salesman named Naveen Bansal took 3 hours and came back with a faulty adjustment. When i spoke to him he misbehaved and started...

Malabar Gold & Diamonds / diamond ring

Sh
Dec 10, 2018

Purchase a diamond ring from your store in muscat around 4years back. This morning I notice 4 diamonds missing. I have moved out of muscat but I will be in India (pune) on 20th of December 2018. As I was told by your store in muscat that of the diamond goes missing it will be repaired by...

Malabar Gold & Diamonds / misbehaviour

Ra
Oct 05, 2018

We went to your Thiruvalla branch today to select ornaments and pay advance for the occasion of my sister wedding. On the billing my self I found some errors so I ask to change some modification on submitted bill. One of your staff take me to the showroom in charge. The showroom in charge...

Malabar Gold & Diamonds / diamond uncut ring

Hu
Sep 12, 2018

Malabar Gold & DiamondsDear Sir / MAdam I purchased an uncut diamond from Malabar Gold & Diamonds, Qatar, Lulu Hypermarket branch two months back. The main stone and a small diamond stone came off the ring and when complained to the Jewellery, they are not willing to replace the stone free of cost. Kindly take...

Malabar Gold & Diamonds / horrible service provided

Ar
Aug 26, 2018

I have bought few items from the above mentioned jewellery which is in Palakkad kerala. I have never seen this horrible service anywhere.I wanted to exchange an item what I have bought before day. The way the sales men treated us was very bad. The moment they got to know it was an exchange...

Malabar Gold & Diamonds / non attendance towards customers in tumkur, karnataka

Vi
Aug 13, 2018

Hi, There is non attendance of customers in tumkur karnataka branch...i waited for 25 mins no one attended us...we want to purchase 100 grams of gold to my family...can you people give back our precious 25 mins...if possible give our time back.. All I say is you people lost your...

Malabar Gold & Diamonds / product of malabar gold & diamond 1 gm 24k (999) yellow gold precious coin

Sa
Aug 06, 2018

Dear Sir/Madam, Order number [protected] was placed & paid in advance (using Amazon Pay) Rs.3449/-before delivery of product. Order was placed on dated 21st Jul, 2018 for Malabar Gold & diamond 1 gm 24k (999) yellow gold Precious coin. Which is still not received with me for tracker ID...

Malabar Gold & Diamonds / customer service

Ra
Jul 29, 2018

I visited with my Family to the Malabar Gold & Diamond, Himayathnagar, and Hyderabad branch on 29/07/2018. We purchased 2 chains and one earrings set, and the bill was around Ra.50, 000/-. And we want to buy one more earrings set to purchase, so we asked the sales person to show some other...

Malabar Gold & Diamonds / our platinum wedding rings 😭😭😭

Pe
Jul 10, 2018

Malabar Gold & DiamondsWe Visited Malabar store in lulu old airport. Designs and quality are really respectable. We found our "this is it rings" in that store. We bought it and we are really happy! πŸ˜€They informed that its free resizing and we can even change color for free of charge. We bought the rings even...

Malabar Gold & Diamonds / service and behavior

Sa
Jun 07, 2018

This is in regards to the Ill treatment, misbehavior and argument by the sales person at Al Watan center, HBK signal in Doha, Qatar.. he was not paying attention to me and was busy attending other malayali speaking customer who came later than me. which indicates that Malabar gold promote...

Malabar Gold & Diamonds / poor service and unprofessional staff

Ro
Mar 14, 2018

Malabar Gold & DiamondsI went to Malabar Gold, in Lulu Mall along with my wife (who is physically challenged as of now due to an accident) and my daughter on 10.0318 evening. We were kept waiting in the counter for quite some time in attended though there was no rush in the Store. When a salesman came without...

Malabar Gold & Diamonds / unethical behaviour

My
Feb 12, 2018

On 9.2.2018 I visited malabar outlet @mega mall sharajah, I bought a gold ring I visited the outlet morning around 10.30 am... And within few minutes the salesman asked us to hurry up as they have some maintancence work etc. So, we selected a ring and did the card transcation for the same. And...

Malabar Gold, First Floor, Lulu Hypermarket, C-Ring Road, Doha, Qatar. / uncut diamond bracelet

Ma
Jan 04, 2018

I was employed in Qatar for 17 years and left Qatar on 8th February, 2017. Before leaving Qatar, I purchased an uncut diamond bracelet from Malabar Gold situated in Lulu Hypermarket, C-Ring Road, Doha, for my daughter. They gave me a guarantee card saying that it can be exchanged within 15...

Malabar Gold & Diamonds / customized jewellery request

Km
Oct 19, 2017

Malabar Gold & DiamondsHi Team, I am venkat i have orderd one customized gold ring in online they promise me delivered on Oct-8 i have received email from the team on 5th Oct its not final product and also they are not manufactured as per the requirement I spoke to manager so many times he is try to convince...

Malabar Gold & Diamonds / diamond exchange

Ar
Sep 11, 2017

I purchased Dimond ring from Malabar Gold and Diamonds, Qatar on 9th September 2017. At the time of purchase, sales man told that we can exchange the ornaments at any of their branch in India within 15 days without paying a single rupee for the same weight. So I bought the diamond ring a...

Malabar Gold & Diamonds / unethical behaviour of Malabar staff

Su
Jul 29, 2017

I have been a regular customer of Malabar stores in Muscat since my arrival there 4 years ago. There are a few issues which I would like to raise which, I think, are important to consider by the Malabar administration. Malabar has two stores in the Seeb main street of Muscat. There is also...

Malabar Gold & Diamonds / gold bar

Ja
Jun 26, 2017

We purchased a 50 g gold bar almost 2 months back and when i am going to sell Malabar gold deduct the 4% from the total amount and said this is company policy. When selling the bar no one mentioned the return policy. So means this investment is not a investment at all. You need to pay...

Malabar Gold & Diamonds / White gold ring wrongly charged for wrong weight

Na
Jan 11, 2017

Malabar Gold & Diamondsinvoice no-[protected], date- 11/01/2016, malabar gold jewellery llc, po box 3544, pc 112, west gate mall, high ruwi street, oman, phn +[protected]. I Bought a white gold finger ring for my engagement ceremony the ring i purchased was 95omr.Gw-3.83gms, and when i weighted the ring after...

Malabar Gold & Diamonds / The quality of made is very bad 40 gram chain i bought and can't even use for one day

Pr
Jan 04, 2017

I had bought a necklace from malabar gold on August 16 and used only for 2 hours in onam festival, after that i kept in the same gold box . Then after 2 months while checking gold it was broken .i cant understand their quality of making 40 gram gold is not a feather touch stuff, and i wa...

Malabar Gold & Diamonds / Diamond ring

Za
Dec 30, 2016

Malabar Gold & DiamondsDear Sir/Madam, I bought a diamond ring and earrings from Sharjah airport branch on 22 Feb 2016, from the ring one diamond has dropped may be due to malfunctioning from your side that diamond was not fixed properly. Now the ring is look so odd one cannot wear that. I need the solution how...

Malabar Gold & Diamonds / Poor making quality and Poor Staff - Karama, Dubai

Kh
Jun 22, 2016

Date: 19.06.2016 I visited Karama Branch and exchanged a pair of 22kt gold ear rings (AED 497-Inv. no. DKM [protected]) and then also bought a 22kt Bracelet (AED 1, 150-Inv. no. DKM [protected]). I didn't get much attention from the staff, probably because I was not wearing much make-up...

Malabar Gold & Diamonds / Diamond ring couple collection

St
May 04, 2016

I have purchased couple ring set with diamonds. The design had half of white gold and half of yellow gold in it. After within a year of use, the white gold portion of the ring turned yellow. When questioned the Malabar gold, they said its common for the white gold to turn to yellow gold in...

Malabar Gold & Diamonds / Gold bangles

Si
Jan 20, 2016

Last year I bought gold bangles from as rao nagar hyderabad branch the design was beautiful so we again ordered the same bangles 2 months back. But this time they made us to drink our own boiling blood. Firstly they took one month to make bangles, at time of delivery we found that the...

Malabar Gold / Bangles

Re
Nov 15, 2015

I have given an order for bangles of 32 grams. I told them to modify some things . As told all the modifications are printed in the order form. The bangles I ordered were deliverd 10 days late . The real problem is there were no modifications done and bangles done at the 42 grams. Even...

Malabar Gold & Diamonds / Diamond ring

Re
Nov 13, 2015

I purchased a diamond ring on 23rd Nov 2015(Friday) and did not get the certification. They promised to send me within 2 days(Monday) but didn't contact me even. When I called after 3 weeks, they said they cud not find it and wanted the ring back And behaved very badly as well. Even...

Malabar Gold & Diamonds / Customer service

At
Nov 10, 2015

Hi Sir/Madam I visited with my Mom to the Malabar Gold, Coimbatore, Tamil Nadu branch on 8/11/2015. We entered the shop and waited for a very long time to get a seat. It was crowded. So its understandable. Then we got a seat. Nobody approached us for more than half an hour. We were getting...

Malabar Gold / Poor quality gold chain

Kk
Mar 15, 2015

I had purchased 18K gold chain for a light weight diamond pendant from Malabar Gold showroom in Gold Souk Mall Gurgaon on 30/08/2014. The weight of the chain was 3.67 grams. At the time of purchase the salesperson had mentioned that since the chain is in 18k gold, it will be more reliable...

Malabar Gold And Diamonds / Cheating in Dubai center malabar store

Kb
Dec 18, 2014

We visited Malabar Gold was and Diamonds store in Diera city centre on Dec 6th, 2014 on our way to India from US. The Sales person told us that there is 45% sale on uncut diamond necklaces due to dubai government promotion. We were charged 41, 245 dirhams for the necklace. We were on our...

Malabar Gold / Gold bangles

Su
Nov 23, 2014

I bought bangles from there dubai shop and they had assured me that it can be used for daily use. After two months bangle is broken. We have similar design and weight bangle from other jewelers which is still in awesome shape. Malabar gold is duping customers and have very rude staff too...

Malabar Gold & Diamonds / Not Received jewellery ordered

Le
Nov 10, 2014

I ordered a gold finger ring from Malabar Gold on 28/9/2014 order no 1415/0000305 to be made as per order. The due date of it was 30/10/2014. Have been contacting their Nasik Showroom since then but no one is ready to respond properly and they dont know when the order will be done. I paid an advance on Rs 6500/- against this order

Malabar jewellers / Staff not good in al ain

Pr
Mar 24, 2014

Hello sir We are regular customer of malabar gold And we buyed so many times in al ain But in al ain there is one guy named smile he is not good 2 times he misbehave with us soo I hope u will take the action on him Thanks will wate for your reply

Malabar Gold Hubli / Least bothered about the delivery

Sh
Dec 11, 2013

WE HAD ORDERED 10GM BANGLE ON 5TH NOV2013 ALONG WITH SAMPLE BANGLE AND 10 GM COIN, DELIVERY DATE WITH IN 25TH NOV. BUT WHEN WE DUDNT GET ANY CALL FROM THEM WE CALLED BACK AND GOT A SHOCKING ANSWER THAT IT MAY BE DELIVERED AFTER 20TH DEC 2013 .AS A CUSTOMER WE ARE SHOCKED HOW THEY ARE TREATING THE CUSTOMER REQUIREMENT. NOW WE NEED IUR BANGLES BACK

Malabar Gold / Making Charges False Promises

Is
Oct 24, 2013

We went to buy gold bangles on malabar gold last month (18-Sep-2013) and booked the order. While placing the order we had been assured by Mr.Shafi that while calculating the final amount once the bangles are ready we would be charged on the order booking date of gold charges for metal rate...