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Malabar Gold & Diamonds

49 Complaints
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Malabar Gold & Diamonds Customer Service Contacts

800 625 2227 (Middle East)
+971 42 566 916 (Middle East)
+65 62 949 916 (Far East Asia)
201, Landmark Building, New Link Road, Andheri (W)
Mumbai
India - 400053
Locations

India
Malabar Gate, Ram Mohan Road Calicut - 673004, Kerala, India

Middle East
Corporate Office - International Operations. Al Gurg Tower 3, Creek Road, Deira, Dubai, UAE

Far East Asia
Malabar Gold And Diamonds, Arya Samaj Building, Opposite Mustafa Center
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Use this comments board to leave complaints and reviews about Malabar Gold & Diamonds. Discuss the issues you have had with Malabar Gold & Diamonds and work with their customer service team to find a resolution.

Complaints & Reviews

Malabar Gold & Diamonds — About wrong billing in malabar gold ruwi branch

Dear Sir
I visited malabar gold West Gate Mall Ruwi High Street on 30-mov .
Total purchase of gold 808 omr.

I payed 208 rial from bank muscat dedit card.

For 600 rial payment i used my credit card to pay in installment. I requested them to swipe card carefully.

But your staff were very careless they not swiped for installation payment.

Now all the 600 omr I HAVE to pay in one month.

Please solve my problem.

I am based in IBRA and went to Muscat buy gold.

Upkar Singh
[protected]

About wrong billing in malabar gold ruwi branch
About wrong billing in malabar gold ruwi branch
About wrong billing in malabar gold ruwi branch

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    Malabar Gold & Diamonds — Rado watch service

    Dear Sirs,
    About a month back I had given intact running old Rado Diastar watch to change the strap to Malabar Gold showroom in Mangalore, and as they insisted gave watch for service, and they promised to give 2 years warranty too.
    After few days I received call from their Bangalore showroom saying that some parts has to be changed which costs 8, 000.00 more.
    On reply I asked them to just service the watch and give it back which they agreed. About 3 days back they gave the watch with new strap with a reduced price and said service is done and the warranty is only 6 months. After coming home I checked the watch. The dial was damaged inside edges. As I had a friend who was in Gulf, who was working for Rado, now retired, I showed the watch to him.
    He opened the back plate and for my surprise, nothing was done. Even rubber ring was half. Immediately I had been to showroom...and the response was not encouraging.
    It's a surprise for me, a International Co. MALBAR GOLD, is having untrained staff.
    Please take this as a complaint and please do the needful.
    Thanks and Regards
    Ratnakar K
    [protected]
    3 attachments

    Rado watch service
    Rado watch service
    Rado watch service

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      Sep 25, 2020

      Malabar Gold & Diamonds — I want to complaint about manager and sales man name iliyas from malabar store in bahrain which is beside gold city the individual store

      I asked rep ilyas to show a chain for my mother around 5 gms he showed a chain with 19bahrain dinar making...

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      Malabar Gold & Diamonds — Service is worst and no response.

      My item has ordered 3 months ago and till now did not received yet. They have shipped item 10 days back and now blue dart courier team has missed or not reached item and courier team are saying investigating with team and no response.

      But malabar are not taking any proper action so far. But still I am follow up with them. Please do not buy any gold from malabar gold online store.
      Customer service are very poor and no good response.

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        May 27, 2020

        Malabar Gold & Diamonds — Golden gain advance purchase plan

        Sir, It is submitted that I lily vinita purchased a plan of rs.3000/-pm for eleven installments matured on...

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        Malabar Gold & Diamonds — Online shopping

        Most of our family members using Malabar Gold Online Shopping and by my self I'm using from 2015. I have ordered a custom design bracelet for my bf's birthday and I ordered a month back from the birthday date. I called and spoke with the customer care more than 15 times and each day I'm hearing different story from them for the delivery. Her birthday is on 10th February and in 100% sure that it will not reach there on time.

        Very bad experience ever from the new team and will no more use this damn service again and also going to share about this 0 star experience with all of my circle.

        Regards

        Dr. MOHAMMAD Rashid

        [protected]@live.com

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          Dec 27, 2019

          Malabar Gold & Diamonds — Service complaint

          Hi Malabar Gold Management, I am frequent customer for malabar Gold. I have visited today( 27.12.2019 at...

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          Nov 10, 2019

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved           Malabar Gold & Diamonds — About diwali offer

          Today we did gold shopping . 2, 80400 but Diwali offer is there up to November 10th that is 1 gold coin for...

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          Nov 06, 2019

          Malabar Gold & Diamonds — Navratna gold ring

          Firstly im living here in uae past 11 years and an loyal client for malabar since 2008 and used to recommend...

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          Nov 02, 2019

          Malabar Gold & Diamonds — Customer service at showroom

          Worst customer service at salmiya showroom, past eight year I use to buy jewels at malabar gold kuwait. I...

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          Oct 11, 2019

          Malabar Gold & Diamonds — Service for customer attendant

          I reached at shop of malabar, karol bagh branch, delhi. No any one call for better service for example...

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          Aug 24, 2019

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved           Malabar Gold & Diamonds — Gold and diamond bangle

          I bought a bangle, I went to the shop to do an another lock option for the bangle to make it safer, but they...

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          Jul 31, 2019

          Malabar Gold & Diamonds — Poor customers hospitality

          Hi Team, This is to bring under your kind notice about the Malabar store in Bahrain .I happened to visit...

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          Jul 25, 2019

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved           Malabar Gold & Diamonds — Misleading a customer

          Dear Team, I just want to bring to the notice of service and Staff which had lied to me over and over again...

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          Jun 14, 2019

          Malabar Gold & Diamonds — Diamond earrings

          Dear Team, On the 4th of June 2019, I had stopped at the kiosk that was set up in Oman Avenues Mall that...

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          May 20, 2019

          Malabar Gold & Diamonds — Service

          I bought a bracelet and have it resize at the same time and salesman told me that I will get it maximum of 10...

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          Apr 26, 2019

          Malabar Gold & Diamonds — Salesman attitude

          I recently bought a diamond set from Malabar gold Mina Bazaar branch and had a good experience. Later i went...

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          Malabar Gold & Diamonds — Diamond ring

          Purchase a diamond ring from your store in muscat around 4years back. This morning I notice 4 diamond...

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          Malabar Gold & Diamonds — Misbehaviour

          We went to your Thiruvalla branch today to select ornaments and pay advance for the occasion of my sister...

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          Malabar Gold & Diamonds — Diamond uncut ring

          Dear Sir / MAdam I purchased an uncut diamond from Malabar Gold & Diamonds, Qatar, Lulu Hypermarket branch...

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